Sales Representative Warehouse Operations

Syed Hassan Abbas Shah Gilani

********@*****.***

Khanewal, Pakistan

PROFESSIONAL SUMMARY

Dedicated and driven professional with hands- on experience in sales, warehouse operations, and material handling. Proven ability to engage customers, manage inventory, and contribute to streamlined logistics processes in dynamic environments. Adept at maintaining accuracy and efficiency under pressure, ensuring timely order fulfillment and client satisfaction. Brings a strong work ethic, excellent organizational skills, and a keen eye for operational improvements in fast-paced retail and warehouse settings. Excels in both team collaboration and independent roles with a consistent focus on safety, performance, and productivity.

WORK EXPERIENCE

Sales Representative Oct 2021 - Jun 2025 Urban Mart Mega Store • Lahore, Pakistan

• Developed strong product knowledge to guide customers in choosing items that met their needs.

• Maintained visual merchandising standards to create an appealing and organized shopping environment.

• Built rapport with regular customers and improved overall customer retention.

• Processed transactions with accuracy and handled customer queries in a professional manner.

• Contributed to weekly team meetings to share customer insights and suggest improvements.

• Met personal and store sales goals through persuasive communication and product demonstrations.

• Collaborated with inventory teams to restock shelves and highlight promotional products.

• Resolved conflicts with dissatisfied customers quickly and efficiently to ensure loyalty.

• Monitored competitor activity in the local market and reported trends to supervisors.

• Participated in seasonal sales campaigns and assisted in planning product launches. Warehouse Assistant Mar 2017 - Sep 2021

LogiX Solutions Fulfillment Center • Multan, Pakistan

• Received and unpacked shipments, checking items against purchase orders for accuracy.

• Used warehouse management software to update stock levels and report discrepancies.

• Labeled, tagged, and organized incoming inventory on shelves and pallet racks.

• Maintained cleanliness and safety standards in storage zones and loading areas.

• Assisted in cycle counts and inventory audits during peak operational periods.

• Coordinated with forklift operators and loaders to prepare outgoing shipments.

• Followed FIFO methods to manage stock rotation effectively.

• Reported damaged goods and coordinated their return or disposal with management.

• Supported team leaders in reconfiguring warehouse layout for efficiency improvements.

• Trained new staff in basic warehouse procedures and safe handling protocols. Order Picker / Material Handler Aug 2015 - May 2017 NexaPak Industrial Supply Chain Hub • Khanewal, Pakistan

• Picked orders accurately based on packing slips and prepared them for dispatch.

• Used hand-held scanners to ensure precise inventory tracking during order processing.

• Ensured high levels of accuracy and minimized order return rates through careful handling.

• Moved products within the warehouse using pallet jacks and lifting equipment.

• Assisted in optimizing picking routes to reduce travel time and improve output.

• Conducted quality checks before packaging and flagged irregularities for correction.

• Maintained proper labeling and sealed packages to ensure delivery integrity.

• Participated in early morning and night shifts during peak fulfillment seasons.

• Provided daily reports on order progress and workflow bottlenecks to supervisors.

• Complied strictly with health and safety regulations, using PPE at all times. EDUCATION

Bachelor of Arts 2001 - 2003 Bahauddin Zakariya University Multan, Pakistan

SKILLS

• Strong interpersonal and communication skills for handling customer interactions and resolving concerns professionally.

• Ability to maintain inventory accuracy using digital systems and traditional records simultaneously.

• Skilled at managing stock intake and dispatch processes under tight deadlines with zero error tolerance.

• Physically fit and capable of lifting, loading, and relocating heavy materials without supervision.

• Excellent team collaboration, supporting coworkers to meet daily and monthly performance targets.

• Attention to detail in verifying order contents and preventing packaging or product mismatches.

• Experience using warehouse tools including barcode scanners, pallet jacks, and packing stations.

• Dependable in fast-paced environments requiring multitasking and high-volume task execution.

• Proven adaptability in shifting between roles such as picker, loader, and quality checker as needed.

• Safety-oriented, familiar with standard operating procedures and emergency response protocols.

VOLUNTEER WORK

Member of Community Food Distribution Drive Mar 2018 - Apr 2020 Community Food Distribution Drive • Khanewal, Pakistan

• Coordinated the collection and distribution of surplus food to underprivileged communities.

• Managed logistics for transporting food supplies to various locations.

• Supervised volunteer teams during food sorting and packaging activities.

Contact this candidate