Legal Assistant El Paso
Resume:
STEVEN HARPER
Never stop improving
El Paso, TX *9912
***************@*****.***
Administrative experience, customer service background, legal assistant experience, data entry clerk certified.
Willing to relocate: Anywhere
Authorized to work in the US for any
employer
Work Experience
Social Media Content Moderator
TELEPERFOMANCE USA - El Paso, TX
August 2021 to April 2022
Responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users. Customer Service Representative
Teleperformance - El Paso, TX
November 2020 to August 2021
Inbound calls, assisting with orders or any problems with packages, late arrivals etc. Driver
The Hampton Inn & Suites - El Paso, TX
March 2020 to April 2020
Chef
Village Inn - El Paso, TX
January 2020 to March 2020
Legal Assistant
Law Offices of Ruben Ortiz - El Paso,
TX March 2017 to May 2017
79902
Duties and Responsibilities:
1.Assisted with client traffic tickets through EPCOUNTY Portal. 2.Delivering, loading and picking up trial materials to and from court house. 3.Sort and distribute mail.
4.Assist attorneys and legal support staff with general office assistance as requested throughout eachday.
Legal Assistant
Law Offices of Nora Artalejo - El Paso,
TX January 2015 to March 2015
79902
Duties and Responsibilities:
1.Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines;documenting actions; inputting information into file database and case management software; confirming case status with attorney. 2.Keeps clients informed by maintaining contact; communicating case progress. 3.Maintains case costs by verifying outstanding balances with attorney, clients, and providers.
4.Requested medical records from several different providers. Legal Assistant
Ray McChristian & Jeans - El Paso, TX
October 2012 to December 2014
79912
Duties and Responsibilities:
1. Provide courier services to the firm. Outside runs as requested by legal support staff and attorneys such as:
1.Delivering, loading and picking up trial materials to and from court house; 2.Providing courier services to attorneys and legal assistants thorough trial, i.e. lunch, unexpected misc.
emergency runs to court house;
3.Courier services as needed by attorneys and legal staff throughout each day; 4.Courier services and personal assistance as needed by Jeff Ray, i.e. taking Mr. Ray's personal vehiclesfor service and maintenance and any other assistance Mr. Ray requires to take care of misc. tasks due to his busy travel schedule. 2. Inside Office Duties:
Sort and distribute mail;
1.Inventory, order and stock office supplies;
2.Achieving closed files and maintaining archive lists; 3.Assist billing clerk with entry of client costs into firm client billing system; 4.Stamp and process outgoing firm mail;
5.Assist attorneys and legal support staff with general office assistance as requested throughout eachday.
6.Receptionist duties as required due to receptionist absence or as needed after 5:00 p.m. and onSaturdays.
7.General office clean-up as needed
3. Building and office maintenance
1.Handle unexpected leaks, plumbing, roof, air/heating and all building issues. Calls to service vendorsif required. Does repairs and clean-up if service from outside source is not required.
2.Office painting projects as required.
3.Office moving projects as required.
4.Furniture care.
5.Elevator service
Legal Assistant
Stephanie Townsend Allala, PLLC - El
Paso, TX
June 2011 to September 2012
300 East Main, Suite 800
El Paso, Texas 79901
Duties:
Opened office promptly at 8:00 a.m. each day. Greet clients and escort them to conference room to provide them with appropriate client information/intake forms. Answered telephones directing potential client inquiries to attorney or paralegal, sets appointments for existing as well as potential clients, take phone messages and deliver to appropriate office staff for handling.
Drafted firm's Estate Planning Documents, editing per client or attorney changes, prepare finalized documents for client execution, notarize documents as required. Prepared client employment contracts as needed and collects and posts payments. Clerical support staff and file maintenance of firm hard copy and computer files, organizes and maintains firm's closed/archiving files. Assisted with firm client billing in Time Matters Billing system, inputs and edits staff time, opens and closes client files, posts client bills and payments, prints client monthly statements for review by attorneys, edits, finalizes and mails monthly client billing statements. Also responsible for ensuring that client costs are entered into specific client files through computerized billing system. Assisted non-Spanish speaking attorneys and staff with interpretation of client needs via telephone and also at client meetings.
Courthouse runs to file documents in Probate Court, record and file documents with El Paso County Clerk's office, District Clerk and U.S. District Clerk offices as needed. Outside firm runs and daily mail runs as needed.
Education
College in Paralegal Studies/B.A. Criminal Justice Admin. University of Phoenix-Online Campus - El Paso, TX
January 2013 to August 2014
High school diploma
Coronado High School - El Paso, TX
January 2002 to August 2006
Skills
• Fluent in both English and Spanish, Proficient in Power Point, Microsoft Excel and Microsoft Word; Able to handle camera and video-equipment for surveillances, client/witness interviews, preservation of evidence; Experience with basic computer technology; Experience with Time Matters Law Office Billing Software 11.0; Texas Notary. Research Skills, Legal Administration Skills, Client Relationships, Organization, Planning, Attention to Detail, Confidentiality, Dependability, Client Confidentiality.
• Intake Experience
• Interpretation
• Case Management
• Legal Drafting
• Courier
• Personal Assistant Experience
• Calendar Management
• Microsoft Outlook
• Office Management
• Translation
• Social Work
• QuickBooks
• Adobe Acrobat
• Writing Skills
• Clerical Experience
• Bilingual
• Paralegal
• Microsoft Office
• Commercial driving
• Leadership
• Customer service
• Bookkeeping
• Guest services
• Human Resources
• Accounts Payable
• Time Management
• Proofreading
• Management
• Delivery Driver Experience
• Negotiation
• Crisis Intervention
• Typing
• Social media management
• Windows
• Communication skills
• Spanish
• English
• Cash handling
• Cashiering
• Microsoft Excel
• Math
Languages
• Spanish - Fluent
Certifications and Licenses
Data Entry Clerk certified
Present
Driver's License
Food Handler Certification
Additional Information
Data Entry Clerk Certified
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