Administrative Assistant Customer Service
Resume:
GINA DIPIETRO
Fort Lauderdale, FL 33312
************@*****.***
PROFESSIONAL EXPERIENCE:
Fundraising Event Coordinator A Child Is Missing Inc., 2018 to present Update letter and review letter for SF or AB mail letter requesting donations for Child Safety Education Program. Continuously book Camps from last year and find New Camps. Attend meeting every Monday- take notes and give a report of last week and goals of current week.
Administrative Assistant Tona Ventures LLC 2017 to 2017 Prepare and provide estimates and quotes to contractors Participate in site scope visits and meetings Maintain and build relationships with contractors, customers and vendors. Communicate with contractors, supplies, architects, engineers and clients. Also provides Bids for New projects and maintain COI, Budget, RFI’S, and Change Order Logs for Weekly Log Meeting. Minutes, Attendance 2-Week Look Ahead and Agenda for Weekly Job Meetings. RFI’S, bidding and Scopes of Work for General Contractor. Also Maintain Rental Properties and Managed deposits.
Funding Coordinator Safco 2016 to 2017 Daily responsibilities include entering, checking in and allocating new contracts, properly handling all interactions with customers and dealers, and receiving/sending all department mail and packages.
Administrative Assistant XPO Logistics 2015 to 2017 Processed all incoming and out-going mail. Did filling of supply orders. Billing of Contractors, Claims of property damage, Chargebacks, Handled various phone duties. Responsible. Recorded new Contractors business lists as well as extensive customer service duties, and Incentives. All HR with Contractors Background Checks, and verifying of Insurance and DL.
Billing Coordinator Bond, Pezzano, and Etze - 2013 to 2015
Invoicing of all BPE and PTA Invoices and Statements, Generated all Reports and updating and releasing time of all employees to process invoices, filing, created files and word documents AR/AP, Excel, Microsoft Office, Word, Adobe, and provided Administrative support to owner of Firm. Applications completion, & missing items).
Branch Office Administrator Bankers Life & Casualty - 2010 to 2013
Did processing of all life and Medicare applications. Created power point presentations for Agent meetings. Scheduled career and on-site events. Received customer service inquiries and handled heavy volume of phone calls. Scheduling of Manager's Interviews.
Patient Service Administrator Springford Family Practice - 2008 to 2010 Patient and appointment scheduling. Handled charge entry. Processed coding of charts. Responsible for customer service. Worked with EMR, Nava Net and CPT. Scheduling of appointments did patient and appointment scheduling. Handled charge entry. Processed coding of charts. Responsible for customer service. Worked with EMR, Nava Net, IDX, and CPT. Scheduling of appointments.
Underwriting Assistant EMC Insurance 2004-2007 Processed all incoming and out-going mail. Did filling of supply orders. Handled various phone duties. Responsible for sending out direct notices as well as non-renewals to insured’s. Recorded new business lists as well as extensive customer service duties.
Office Manager Mensick Builders 1989 to 2004 Responsible for managing office operations as well as payroll. Handled interaction with sub-contractors regarding billing and payments. Entered all data entry for equipment inventory. Extensive interface with vendors and customers. Had supervisory duties of outside staff and collections.
EDUCATION AND CERTIFICATIONS:
Nail Technician – State of Florida Expires October 31, 2021
Notary Public – State of Florida Expires August 7, 2021
AFSA University Certificates of Completion Telephone Etiquette February 2017, Active Listening Basics May 2017, Auto Loan Fraud Awareness June 2017, and Fair and Responsible Lending
Lansdale School of Business – Lansdale, PA
Certificate - Accounting
Montgomery County Community College
Business Management Coursework
Boyertown High School — Boyertown, PA
Diploma
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