Front Desk Medical Receptionist
Resume:
Rosanna Williams
Oxford, PA *****
******************@*****.***
Professional Summary
Detail-oriented front desk medical receptionist with 5 years of experience in healthcare settings. Proven ability to streamline appointment scheduling, verify insurance information, and maintain accurate patient records. Bilingual in ITALIAN with strong organizational and communication skills, dedicated to providing exceptional customer service and ensuring a welcoming environment for patients. Ready to leverage extensive experience to contribute effectively in a medical office setting. Work Experience
Stay at Home Mother
Oxford, PA
October 2007 to Present
My name is Rosanna Williams. I would first like to thank you for your time. I am a stay at home mom of 5 children. I have been married to my husband Paul, a retired injured police officer for 20 years. He was injured on duty as well as losing his sister, after the birth of my 3rd child. We then adopted her 3 children. I worked as a receptionist and a medical biller in a medical office for 5 years prior to having my children. For the last 17 years i dedicated my everything to raise my children, my niece and nephew and to take care of my husband. I am now in the position to return back to dedicate my everything back in the work force. I know it's been some time but I assure you I work very hard. I take pride in everything I do and catch on very quickly. I would love the opportunity to prove it. Thank you again for your time. I appreciate your consideration.
Front Desk Assistant
PharmPro-Chester, PA
January 2005 to September 2007
• Scheduled appointments and maintained calendars for multiple staff members, optimizing time management
• Responded to email inquiries in a professional manner within established timeline
• Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution
• Helped to staff medical facilities with temporary staff Front Desk Medical Receptionist
Ashland medical center-Glenolden, PA
April 2001 to December 2004
• Greeted and checked in patients, ensuring a warm and welcoming atmosphere
• Scheduled appointments for patients, efficiently managing the appointment calendar
• Verified insurance information and collected co-pays, streamlining the billing process
• Maintained patient records by accurately updating personal information, medical history, and insurance details
• Managed incoming and outgoing mail, distributing correspondence to appropriate staff members
• Collaborated with healthcare providers to ensure smooth patient flow throughout the clinic
• Answered phone calls and addressed patient inquiries with professionalism and accuracy Education
Associate's degree in Liberal Arts & Sciences
Neumann University-Aston, PA
August 1997 to May 2001
High school diploma
Archbishop Prendergast HS
September 1993 to June 1997
Skills
• Customer service
• Organizational skills
• Bilingual(ITALIAN)
• Communication skills
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