Louise Saucedo
Apt. E***
****************@*****.***
Costa Mesa, CA. 92626
cell: (714) 609-
0422
[pic] ASSETS: Proven versatility, reliability, maturity, experience and
knowledge with several office
programs such as Microsoft Word, Excel, Quickbooks, Google Documents, SAP,
ability to handle multifaceted projects simultaneously.
EDUCATION:
March 2010 to Everest College, City of Industry, CA
January 2011 Diploma of Business, Business Management/Administration
Perfect Attendance Certificate
Finished at the top of the class, GPA 3.8
EXPERIENCE:
Jul. 10, 2023 to BenQ America Corp., Costa Mesa, CA
Present Accounts Receivable Specialist
. Process.various types of credit memos such as Price
Protection, VIR (Volume Incentive Rebates),
Advertising/Marketing, and Co-Op.
. Apply cash applications for wire, ach payments; create
payment links via Stripe for cash in advance accounts.
. Continually execute customer and colleague email requests
daily.
. Generate weekly aging report to update sales team on
current accounts receivable status.
. Create a weekly offset report that balances credits and
debits to reconcile accounts.
. Facilitate payment schedules by sending collection emails
to prevent overdue accounts and sending out customer
statements monthly.
. Maintain the releasing of sales orders via Oracle, to
properly ship in a timely manner.
Feb. 24, 2021 to Balboa Water Group, Costa Mesa, CA
Jun. 15, 2023 Accounts Receivable Specialist
. Process all incoming payments such as ach, wire, check and
credit cards.
. Maintain the releasing of sales orders daily, to ensure
timely product shipments.
. Consistently fulfill customer and colleague email requests
daily.
. Execute resolutions to account discrepancies.
. Facilitate payment schedules by sending monthly statements
requested by customers and/or sending collection emails for
past due invoices.
. Generate daily aging report detailing current accounts
receivable status and cash receipt total of the day.
. Comply with procedure to complete new customer account set
up.
. Record journal entries for intercompany transactions such
as intercompany billing and intercompany elimination.
Oct. 28, 2019 to Liberty Dental Plan/Decton Partners, Irvine, CA
March 20, 2020 Accounts Receivable Exchange Specialist/Claims Payable
Specialist
. Utilized Meditrac Software to reconcile patient payments,
verify account status/eligibility.
. Entered individual payment info into check log to post
immediately by another colleague.
. Followed office protocol when scanning provider refunds,
processed payments, deposits, bank statements to ensure
images were saved in proper folders.
. Maintained finance que of check tracers that were submitted
by Member Services department.
. Researched if check was cashed, if not voided in the bank
and entered in VPP log to have it voided in Meditrac and
reissue a new check.
. Assisted in printing hundreds of checks through Meditrac
mostly to our providers, sometimes to members.
. Recorded returned checks in VPP log to void only.
Thereupon, voided in the bank and Meditrac.
July 10, 2017 to NextGen Healthcare, Irvine, CA
May 20, 2019 Contracts Admin II
. Processed contracts daily of assigned letters and ensured
they were being set up accurately. By following the
language that was instructed specifically on contract such
as the billing start date, net terms or if the client
chooses to be billed on a milestone or specific payment
terms after a certain number of months after effective
date; for the Software Maintenance; or other recurring
fees.
. Received work requests on occasion, made by the client or
another department that does not have authorization or
access to make a change to a client's account utilizing
Salesforce. For example, a client may request to change the
billing address, to file a billing dispute or clarification
on invoice, to change billing cycles and consolidate
invoices
. Worked conjointly with the billers to simulate accounts to
consolidate multiple invoices.
. Sporadically, ran a variety of reports to execute results
to determine criteria such as if maintenance reached its
cap by specified time, decipher the current rate and to
update an increase or decrease.
. Acclimated the process of a series of special projects
intermittently for Swap and Deployment of products,
Assignment Agreement adoption of products, and execution of
Addendums of specified payment terms or new terms.
May 9, 2016 to Mopro, Irvine, CA
May 30, 2017 Accounts Receivable/Billing Associate
. Acquired billing related phone calls to assist client's
with collecting payment, updating credit card information,
modifying bill dates in a proficient and pleasant manner.
On occasion catered to an irate client to deescalate the
call to satisfy client's need for resolution.
. Received multiple tickets from other departments to
implement billing actions to be completed for client
accounts daily. Such as cancelling accounts, charging a
prorated final bill, shutting off the site on designated
date that was instructed, applying a credit to client
account usually one month at a time, and issuing the
occasional refund.
. Received sales report daily of all new sales from prior day
from various executives. Reported any information found on
new accounts such as subscription not set up, unsuccessful
payment attempt, and/or no billing information on account,
emailed invoices.