Raman Sharma
Customer Service Cashier
1-206-***-**** ****************@******.*** SeaTac, Washington 98188 CAREER OBJECTIVE
Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment.
Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team. Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience.
EXPERIENCE
CUSTOMER SERVICE CASHIER, SeaTac, Washington
SeaTac Shell, January 2020-Present
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Resolved customer concerns to meet unique needs and boost satisfaction.
• Assisted customers with product selection, inquiries, and order customization requests. CASHIER, Ruston, Washington
Chevron Ruston, January 2019-January 2020
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Troubleshot minor problems and reported larger technical issues.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet customer needs and resolve problems.
• Provided efficient and courteous service to customers at all times. EDUCATION
Chandigarh, CHANDIGARH
D.A.V. College, April 1996
HIGH SCHOOL DIPLOMA, Chandigarh, CHANDIGARH
Government Model School, April 1993
Awards & Honors
Non Medical Science
SKILLS
PCI (Payment Card Industry) Stocking And Replenishing Shelving Items Telephone Reception POS Inventory System Operation Wrapping And Boxing Cash Register Operation Till Counting Refund Handling Customer Service And Assistance Customer Complaint Resolution Purchase Needs Determination Customer Satisfaction Credits And Refunds Customer Transactions LANGUAGES
English
Fluent
• Hindi
Fluent
•
Punjabi
Fluent
•