Customer Service Business Development

STEVE MENDELSON

Work/Cell 818-***-****

****@*******.***

PROFILE

Experienced sales professional with diversified background in business development, marketing, sales, customer service and account management. Track record in client relationships and retention. Excellent leadership/team player, strategic, analytical, facilitation skills, dedicated and hard working. ACCOMPLISHMENTS

• Increased revenue and exceeding budgeted goal by 27% by changing sales strategies

(economic conditions) while supporting my distributors and seeking out more direct manufacturing customers.

• Developed lines to cross sell by products lines

• Building stronger relationships with assigned accounts and increased revenue while growing my customers business together.

• Created programs for all stores, allowing higher profits, lower inventory, easier re-ordering while monitoring successful sales.

• Generated leads by cold calling local business, profiling clients and effectively presenting marketing, advertising and products to enhance the work place. Networked extensively with clients to build successful business-to-business relationships. Negotiated terms, closed sales and wrote contracts.

• Created my own custom data base program where I am able to track customers sales, provide excellent follow up, thus allowing me to cross sell my other product lines and grow both my business and my customers profits.

• Experience with Acius 4th Dimension, Microsoft Office (Word, Excel and other product line), Adobe (Photoshop and In Design)

EXPERIENCE

FARMERS INSURANCE, INSURANCE PROFESSIONAL

Cross selling insurances to my customers (Business, Umbrellas and Personal Policies) Independent Agent 05/13/2015-07/2016

• License #0K24299 and Accident & Health Agent 06/04/2015

• Casualty Broker Agent 05/13/2015

• Life Only Agent 06/04/2015

• Property Broker Agent 05/13/2015

STEVE MENDELSON & ASSOCIATES, INC.

Owner, Direct Wholesale/Factory Office

• Sales Representative, 45 years (1980 – Present)

• Represented over 25 factories in 6-Western states

• Responsible for existing accounts and bringing in new accounts weekly

• Performed all customer service, support, training and any issues

• Create, develop and market all programs for stores

• Coordinated and led promotional sales presentations, marketing programs and strategies for over 3,000 accounts

• Developed and implemented long term strategic plans and generated revenue through building relationships with existing accounts and cultivating new customer relationships by referrals

• Directed all activities related to trade shows, trunk shows advertising programs

• Designing and implementing major programs to Mass Merchants stores RETIRED LIEUTENANT LOS ANGELES COUNTY SHERIFF

• 1982-1997

• 15 years Sheriff Department: rescue, patrol, motors, traffic, academy instructor, and fatality team.

• Drill instructor at the Sheriff Academy

• Retired Lieutenant 1997

NATIONAL SEMI CONDUCTOR

• 1978-1980

• Recruited to join sales force directly after college graduation. I was the youngest salesman hired by NSC. I had to learn the semi-conductor business (fast learner)

• Sales and product development

• Exceeded sales goals for each year, (Opened up Atari account)

• Launched fully integrated marketing and sales program distributed to more than 150 manufacturers and distributors in Northern California Territory

• Responsible for company’s largest regional sales increase in 1979 EDUCATION

Santa Monica City College

California State University San Diego

Bachelor of Science, Business Administration, Marketing President’s Council at San Diego State University (marketing for McDonalds, Food Makers, Wicks Corporation and National Ship Building) while attending college. GROUP ACTIVITIES

Sierra Pacific Fly Fishing Club

BMW Motorcycle R1200GSA Adventure Groups

Wilderness First Responder (Medical) Volunteer

Boy Scouts of America (Son became an Eagle Scout)

El Camino Charter High School Water Polo Team

DeMolays (Youth years)

Contact this candidate