Project Management Continuous Improvement

Christopher R. Burke

732-***-**** *********@*****.*** Tinton Falls, NJ 07753

PROFILE SUMMARY

Strategic operations and project management leader with 20+ years of experience in driving efficiency, cost optimization, and successful project execution across diverse industries. Most recently managed a nationwide consignment inventory program which achieved significant annual cost savings through enhanced operational efficiency, inventory management and customer partnership. Demonstrated expertise in expanding network footprints, leveraging advanced data analytics platforms, and facilitating cross-functional team coordination. Proven success in project management and process optimization with a strong history of improving fulfillment rates, inventory accuracy, and profitability. Adept in strategic planning, KPI management, and delivering high-impact solutions aligned with business objectives and operational excellence. AREAS OF EXPERTISE

P&L Accountability

Cost Reduction & Optimization

Performance Metrics & KPI Tracking

Key Account Management

Business Intelligence

Network Optimization & Expansion

3PL Warehousing & Distribution

Inventory Accuracy & Optimization

Project Management

Risk Assessment & Mitigation

Supplier Relationship Management

Compliance & Quality Management

Lean Six Sigma

Continuous Improvement

Value Stream Mapping

CORE COMPETENCIES

Project Management & Optimization: PMP certified with expertise in planning and executing complex projects and operational initiatives by using a customer-centric, data-driven, and team-focused approach. Routinely deliver value, drive transformational change, and lead continuous improvement using Lean Six Sigma and other operational excellence frameworks.

Data Analytics & Strategic Decision Making: Adept at leveraging data analytics platforms including Qlik Sense, Anaplan, and advanced MS Excel to optimize operational efficiency, enhance strategic project planning and execution and deriving actionable business insights. Additionally trained in Jira, Confluence, and MS Access to support project collaboration and database management.

Distribution Center Management: Demonstrated success in leading and optimizing multi-client distribution center operations, improving transportation coordination, technology integration, and network expansion. Successfully managed diverse client requirements, while routinely improving fulfillment rates, inventory accuracy, and safety compliance through scalable solutions and employee engagement.

Cross-Functional Team Leadership: Experienced in coordinating and leading cross-functional teams across business operations, project execution, and distribution operations. Skilled in facilitating business reviews, resolving critical issues, and driving root cause analysis.

Cost Optimization & Efficiency Improvement: Successfully developed and implemented long-term cost optimization strategies aligned with business goals. Proficient in resource reallocation, fostering cost-conscious cultures, and executing process re-engineering projects and initiatives across various organizations and customer environments. PROFESSIONAL EXPERIENCE

SunPower Corporation – Cranbury, NJ Oct 2019 – Dec 2024 Sr. Manager, Fulfillment Operations

Directed innovative $30M+ consignment inventory program for renewable energy product sales. Oversaw operations at over 60 locations nationwide to ensure optimal supply chain performance. Delivered $3M in annual cost savings by streamlining logistics and enhancing operational efficiency while maintaining rigorous inventory control with a 99.5% accuracy rate, significantly minimizing financial risk.

Expanded the network footprint by 50% since 2019, leading the certification of new locations and providing comprehensive post-launch support to ensure seamless integration. Routinely collaborated with VP, Sales, VP, Operations and VP, Supply Chain to ensure elite customer service.

Utilized advanced data analytics platforms, including Qlik Sense, Anaplan and advanced Excel to inform strategic business decisions, optimize planning processes, and drive data-driven decisions.

Facilitated high-level of coordination between cross-functional teams, including sales, order fulfillment, inventory control, and logistics, conducting regular business reviews and serving as the key escalation point for resolving critical issues. Developed and monitored key KPI such as forecast accuracy, inventory accuracy, stock-out rates, and on-time delivery, to ensure continuous improvement and operational excellence.

Led successful distribution center launch project with our 3rd party partner Kuehne & Nagel as network expanded to the Southeast region. Handled routine stakeholder communications and executed project management plan with emphasis on scope, budget, timeline, risk mitigation and quality control. Completed ahead of schedule, under $1.5M budget with 99.5% inventory accuracy within one month of launch.

Managed high-value liquidation sales process during company closure for consignment and direct customers. Led negotiations, secured timely payments, and oversaw seamless logistics for efficient product delivery. Forizons Consulting, On-Site Jan 2019 – Jun 2019

Consultant / Project Manager

Conducted on-site observations and interviews with cross-functional teams across multiple 3PL facilities, encompassing over 2 million square feet. Used value stream mapping to document current process flow & recommend optimized future state solutions.

Conducted comprehensive gap analysis to identify discrepancies and areas for improvement in client operations. Provided strategic recommendations to enhance Statements of Work (SOW) and refine pricing, ensuring alignment with client needs and market conditions.

Executed process improvements resulting in substantial cost savings exceeding $1M in less than 6 months, an average 8-10% increase in fulfillment rates per account, and a 5% improvement in inventory accuracy, along with enhanced compliance in fulfillment operations.

Developed and delivered executive-level presentations highlighting key operational improvement opportunities. Facilitated cultural transformation through the creation of large-scale, account-specific process flow diagrams for training purposes. J6 Consulting (J6 Labs), On-Site Jan 2015 – Oct 2019 Consultant / Project Manager

Led re-engineering projects for various B2C, B2B, retail, and e-commerce companies, achieving process improvements that enhanced efficiency, inventory accuracy, and order-to-cash cycles, with margins increasing by 5-10% within 4-6 months.

Developed and implemented advanced supply chain management strategies, tools, and KPI models for prominent clients in the US, South America, and Australia, while optimizing performance and streamlining operations. Collaborated with stakeholders to facilitate successful launch

Delivered expert operational support in roles such as Consultant, Project Manager, or Interim General Manager, managing 3PL and account start-up projects for various clients to ensure seamless integration and effective service delivery.

Conducted comprehensive interviews with staff and management at all levels, performed value stream mapping and leveraged insights to identify process enhancements and update Statements of Work (SOW) and pricing. Syncreon Technology – Dayton NJ June 2012 – Nov 2014 Sr. Field Operations Manager

Directed the service procurement strategy for the logistics network supporting Ericsson in the T-Mobile Modernization Project, optimizing supply chain efficiency. Oversaw deployment of telecommunications equipment to 7,000+ wireless network site installations, ensuring seamless execution. Additionally, developed and managed the returns and refurbishment workflow to enhance asset recovery and minimize disruptions.

Collaborated daily with stakeholders and managed up to 35 service providers, including third-party warehouses, White Glove final mile carriers, and crane lift & rigging services. Recruited Logistics Analysts and Coordinators for the project.

Facilitated regular meetings to provide status updates to stakeholders, including the Project Sponsor, executive team, customer, and internal teams ensuring alignment on scope, budget, timeline, risk mitigation and quality control.

Managed the flow of components, light assembly work-in-progress (WIP), and finished goods to distribute to network partners. Optimized forecasting and inventory reallocation strategies which resulted in a 15-25% reduction in on-hand inventory in the project's second year (2013).

Monitored the site survey team to ensure all documentation was comprehensive and precise, including photographs, geographical data, and site details. Improvements led to 5-10 additional site deliveries per week and $1.2 million in cost savings in the project's second year (2013)

Streamlined the permit approval process for complex installations on highways, large buildings, and bridges. Reduced lead time by 10 days in the project’s second year (2013). Monitored service provider compliance, updated procurement and risk management plans accordingly. Syncreon Technology – Monroe Twp. NJ Nov 1999 – June 2012 Sr. Logistics Center Manager

Directed all aspects of fulfillment operations in a multi-client 3PL environment, maintaining full accountability for vendor and client contract negotiations, operational excellence, and financial performance. Owned P&L and operational budgets, consistently driving an annual margin increase of 3-5%. Provided decisive leadership across multiple distribution locations.

Developed and implemented supply chain strategies by aligning client, sales, and operations teams, effectively reducing waste and costs through collaborative efforts across all functions. Provided project and operations leadership across industry sectors including telecommunications, renewable energy, medical supply & equipment, e-commerce, and consumer goods.

Supported & led multiple LEAN Six Sigma projects, achieving over 10% in cost savings from 2008 to 2012. Drove process improvements and efficiencies by utilizing Six Sigma tools & techniques such as DMAIC, Kaizen and value stream mapping.

Directed the transition of kitting and light assembly operations from Sweden to regional networks in the US. Drove continuous improvement in procurement, packaging engineering, LEAN processes, and training documentation for major telecommunications customer Ericsson.

Introduced a quarterly inventory review process to aid key clients in reducing inventory through aging reporting and ABC analysis, resulting in a 15% reduction in storage and a 20% increase in handling efficiency from 2007 to 2012.

Implemented a nationwide inventory accuracy reporting system, enhancing accuracy from 98.75% to 99.65% within the first year. Additionally, established the initial CTPAT program regionally within 12 months.

Led a major relocation project to consolidate high-value inventory into a newly acquired facility for 3-shift operation. Completed 10% under budget and realized 15% reduction in costs, with the facility becoming fully operational two weeks ahead of schedule in 2003.

Developed key performance indicators (KPIs) and customer account procedures, increasing On-Time In-Full (OTIF) delivery rates from 93% to 98% between 1999 and 2003.

Re-negotiated the material handling equipment contract, leveraging capital expenditure increases to replace rental equipment with new leases, resulting in $100,000 in annual savings over the first five years.

Achieved a 20% reduction in paid damage claims through the implementation and promotion of advanced material handling training programs in 2000, enhancing overall handling efficiency and minimizing damage-related costs. PREVIOUS EXPERIENCE

DSC Logistics – Hamilton Square, NJ Operations Manager Nov 1997 – Nov 1999 United Parcel Service – Tinton Falls, NJ Operations Supervisor Aug 1988 – Nov 1997 EDUCATION

Bachelor of Arts, Economics Rutgers, The State University of NJ – New Brunswick, NJ CERTIFICATIONS

• PMP – Project Management Professional

• APICS – CSCP (Certified Supply Chain Professional)

• Six Sigma Green Belt

• International Maritime Dangerous Goods

• International Air Transport Association Dangerous Goods

• DOT Hazardous Materials

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