Gale Wade
956-***-**** ************@*****.*** Lawrenceville, GA, 30044
PROFILE SUMMARY
Dedicated and detail-oriented professional with 3 years of customer service experience, seeking to transition into an administrative assistant or receptionist role. Proven ability to communicate effectively, manage multiple tasks, and maintain a calm and professional demeanor in fast-paced environments. Skilled in front-desk operations, scheduling, data entry, and client support. Recognized for a strong work ethic, organizational abilities, and a friendly, approachable demeanor that ensures a welcoming experience for clients and visitors.
Education
Discovery High School, Lawrenceville, GA, 30044
High School Diploma - May 2024
Middle Georgia State University, Cochran, GA, 31014 Aviation Flight Major (August 2024- May 2025)
Georgia Gwinnett College, Lawrenceville GA, 30043
Nursing Major (Current)
WORK EXPERIENCE
Burlington Coat Factory- Customer experience Associate (March 2023- December 2023)
● Provided friendly and efficient service to customers on the sales floor and at checkout.
● Assisted with merchandise organization, restocking, and maintaining store cleanliness.
● Handled returns, exchanges, and resolved customer issues to ensure satisfaction.
● Operated POS systems accurately while processing cash, card, and gift card transactions.
● Supported loss prevention efforts by monitoring fitting rooms and maintaining awareness. Long Horn SteakHouse- Hostess (January 2024- May 2024)
● Greeted and seated guests, managing high-volume traffic with professionalism.
● Handled waitlists and reservations to ensure efficient table turnover.
● Communicated with servers to coordinate seating and minimize wait times.
● Maintained cleanliness of front-of-house areas and assisted with guest inquiries.
● Contributed to a smooth, team-oriented dining experience during busy shifts. Belizean Spices and Apparels- Administrative Assistant (January 2025- July 2025)
● Handled customer inquiries, processed orders, and tracked inventory across product lines.
● Maintained organized records, managed schedules, and assisted with vendor communication.
● Created invoices, updated spreadsheets, and supported bookkeeping tasks.
● Assisted with social media updates and promotional efforts to boost brand visibility. SKILLS
● Front desk & guest relations
● Professional phone & email etiquette
● Multitasking in high-volume settings
● Data entry & analysis
● Adaptability & time management
● Team collaboration & independent work
● Customer service & client relations
● Problem solving & conflict resolution
REFERENCES
Kyle Jones - 404-***-****
Winston Parham - 678-***-****