Customer Service Data Entry

MELISSA GRAVES

Email – ***********@*****.***

Fort Worth, TX

214-***-****

OVERVIEW Experienced Administrative Assistant with versatile skills in Office Administration, event planning, customer service, and warehouse management.

SKILLS &

ABILITIES

MS Word Proficient

10 Key by Touch

Data Entry

TimeCo

XSALES

Zoom Meetings

PRIMA

Customer Service

Direct Track Routing

GEO Tab tracking

Medical Billing

Medical Coding

Excel

MOSAIC

MS Outlook

TMW Routing

SAP

QuickBooks/Quick

Books PRO

C2W

DX System

EXPERIENCE Operations Manager – Aramark (NISD), Trophy Club, TX From – 03/06/2023 To – Present

Duties – Coordinate weekly planning, inventory, product ordering, and data entry, while overseeing staff performance to ensure performance aligns with organizational guidelines and keeping management informed of necessary updates.

Field Service – Credo Services, Houston, TX

From - 09/12/2022 To – 03/2023

Duties – Track tools along a specified pipeline to ensure that the line is viable. This includes traveling from jobsite to jobsite through out the continental US.

Billing Adjudicator –

OmniCare Pharmacies, Fort Worth, TX (Work from Home) From - 08/02/2021 To – 06/06/22

Duties – Adjudicated medical billing for members in various facilities by ensuring timely processing and utilizing various systems to gather necessary claim information. (i.e. C2W, DX, DEA website, NPI Research site, multiple insurance sites)

Logistics Manager –

Dosal Tobacco Company, Arlington, TX

From - 04/21/2014 To - 04/01/2020

Duties – Processed vendor checks, managed inventory accuracy, maintained records, and provided daily support to sales and management to ensure efficient operations.

EDUCATION • TRIDENT UNIVERSITY – FALL 2021

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