Data Analytics Risk Management

BRAD HIXSON

*******.*.******@*****.*** Mobile 816-***-**** Kansas City, MO

CANDIDATE PROFILE

Dynamic, top-performing leader with 13 years of progressive experience guiding teams in the delivery of accurate and efficient customer deliverables while enhancing operational functionality for diverse systems and services. Consistent results as an adaptable change agent and technical problem solver with competent ability to streamline processes and impact business direction. Track record of engaged training and sound managerial decision making with strength in cultivating relationships which motivate employees toward optimum performance. VALUE OFFERED

Strategic Communications

Exceptional Retention Rates

Business & Data Analytics

Budgeting & Forecasting

Prioritized Multi-Tasking

Safety & Risk Management

Goal Development & Achievement

Independent Problem Solving

Advanced Technical Aptitude

CAREER HIGHLIGHTS

KONE ELEVATOR, Kansas City, MO, 2018 - 2024

A global provider of elevator/escalator manufacturing, installation, and service with the largest market share in the metro area. Service Supervisor

Hired to exercise industry expertise and handle sourcing of critical machine components and correction of inspection deficiency violations. Managed the daily operations of 16 route service technicians and ensured optimal use of both the talent pool and company resources. Engaged with customers daily to ensure satisfactory results by carefully planning and organizing project timelines and necessary updates. Collaborated with sales to review contracts and revise deadlines. Planned and executed company morale events to highlight achievements.

Directed a skilled team which covered an expansive geographical territory with 1.4K elevator/escalator units and including the tallest building in downtown KC, the new airport, and a UKMC contract at $60k/month.

Attended to diverse fiscal and administrative responsibilities which helped determine business direction and goals such as weekly payroll, PTO approval, and employee appraisal reviews.

Played a key role in building annual budgets and monitored profit and loss statements each week to ensure branch success across necessary change implementations.

Accelerated above national average KPI metrics each year throughout tenure and met annual branch metrics at

$8M in 2018 and $12M in 2024.

Consistently realized exceptional rates of employee retention at twice the national average.

Effectively spearheaded quarterly safety training initiatives and PPE bag inspections with designation as EHS Safety Champion for three years with responsibility for branch safety metrics. THYSSENKRUPP ELEVATOR, Overland Park, KS, 2016 - 2018 A leading manufacturer, installer, and service provider in the elevator/escalator industry with 50K employees worldwide. Office Administrator

Hired internally to operate the new installation and to serve as modernization administrator. Attended to a broad range of duties including payroll approval, permit processing management, and organization of technician timelines.

Spearheaded large modernization and new construction projects with accountability for scheduling and updating Gantt charts for 12-18 daily projects.

Successfully streamlined the outdated record system and maintained five different weekly reports.

Managed the scheduling of materials to ensure accuracy and efficiency in daily technician workloads and took on the ultimate responsibility for general warehouse oversight and optimization.

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CAREER HIGHLIGHTS CONTINUED

TMX AEROSPACE (THYSSENKRUPP), Wichita, KS, 2012 - 2016 A processed materials provider which supplies Boeing with the bulk of aluminum needed to produce their airline platform. Operations Coordinator Operations Coordinator II Utilized prior experience in the metals industry to effectively oversee the daily priority of large sheet/plate metal shipments and ensured accuracy in workup of associated documentation. Managed freight forwarding for international shipments and facilitated cargo loading with a heightened focus on streamlined customer deliverables.

Received a rare promotion into a position of greater operational influence and earned a proven reputation for locating critical inventory within a large warehouse facility and prioritizing the processing of materials.

Acquired a Lean Six Sigma Yellow Belt distinction along with selection to lead the safety committee. ACADEMIC BACKGROUND

Master of Business Administration, EMPORIA UNIVERSITY (anticipated 2026) Bachelor of Science in Communication Studies, UNIVERSITY OF KANSAS TECHNICAL SKILLS

Microsoft Office Proficiency

6 Years SAP Experience

Python Certification

Google Analytics Certification - GA4

Six Sigma – Yellow Belt

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