Human Resources Customer Service

Jennifer Rulon

Lake Charles, LA *****

337-***-**** ************@*****.***

About Me

I’m areliable and detail-oriented professional with over 15 years of experience supporting HR, payroll, and office

operations. I’ve handled everything from new hire paperwork and scheduling to QuickBooks, employee records, and

customer service. I enjoy working behind the scenes to keep things running smoothly and making sure both staff and

customers are taken care of.

Top Skills

¢ HR Support & Onboarding

¢ Office & Administrative Support

Timekeeping & Payroll (QuickBooks)

e Employee Files & Compliance

e Scheduling & Team Coordination

» Customer Service & Communication

e Vendor Communication & Invoicing

¢ Social Media Posts & Basic Marketing

Experience

APEX Disaster Specialists Louisiana LLC — Sulphur, LA

Office / HR Assistant Oct 2019 — Feb 2025

e Supported hiring, onboarding, and employee file management

e Entered and processed weekly payroll using QuickBooks

¢ Maintained timekeeping logs, tracked attendance, and followed up on corrections

Scheduled job assignments and coordinated field staff

e Managed office organization, supply orders, and basic marketing tasks

« Responded to customer questions and resolved concerns professionally

JLC Enterprise LLC (dba Rytech of SWLA) — Sulphur, LA

Office & HR Support Feb 2016 — Oct 2019

¢ Handled new hire paperwork, background checks, and onboarding

e Maintained accurate HR records and updated employee info as needed

Processed invoices, handled payroll, and managed accounts payable

Assisted with internal tracking for benefits, time off, and compliance

* Communicated with vendors and customers to coordinate services

Education

A.M. Barbe High School — Lake Charles, LA

High School Diploma, March 1991

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