Social Service Worker

CONFIDENCE OPARA AKUJOBI

*** ******* ***** 437-***-****

Peterborough, ON K9K 1W1 *********@*****.***

My name is Confidence Opara-Akujobi, and I am a social service, Worker. As a dedicated and compassionate social service s, with a passion for helping vulnerable population. Through courses on trauma-informed care and Indigenous history in Canada, I have developed a strong understanding of the challenges diverse communities face, and the need for culturally sensitive, client-centered social work approaches.

Along with my academic background, I have developed my practical skills by working at neighborhood community organizations and placement at kinark child and family service, where I assisted client with complex issues, intake evaluations, and putting clients in touch with necessary resources. I have excellent interpersonal communication skills, and the capacity to collaborate with interdisciplinary teams and clients. I am enthusiastic about the opportunity, and I can make a significant contribution to your company. I am particularly drawn to your organization due to its commitment to providing comprehensive care that addresses the physical, emotional, and social needs of individuals. I am eager to further develop my skills and knowledge under the guidance of your experienced professionals and to contribute to the well-being of your clients. In the past years, I have gained hands-on experience working with vulnerable people in a retirement home and at home, where strong communication skills are very important. Through this, I learned how important it is to be clear, honest, kind, and empathetic when interacting with residents. As a Social Service Worker, I have also learned about using proven methods, focusing on the client’s needs, and building on their strengths. I look forward to applying these skills when working with your organization.

Thank you for considering my application. I would welcome the opportunity to discuss how my background and passion for social service worker align with the needs of your center. To schedule an interview, please contact me at 437-***-**** or by email at *********@*****.*** . Sincerely,

confidence Opara Akujobi

Confidence Opara Akujobi

Confidence Opara-Akujobi

555, Willfred Drive 437-***-****

Peterborough, ON K9K 1W1 *********@*****.***

SUMMARY

A dedicated, organized and compassionate person pursues a career in social service who understands clients’ physical, mental and emotional needs. Skilled at providing full support to connect clients with important services, recognizing limitations in community resources, and working to improve support for clients.

HIGHLIGHT OF QUALIFICATION

• Social Service Worker knowledgeable about current strategy, approaches, and tools.

• Experienced in evaluating situations, prioritizing critical needs, and responding promptly in crisis situations to ensure the safety and well-being of individuals served.

• Proficient at establishing rapport with many kinds of clients, developing trust, and upholding autonomy in sensitive issues

• Organized, thorough, and able to handle several cases at once while keeping correct records and paperwork.

• Dedicated to upholding ethical standards and confidentiality, ensuring trust and integrity in all professional interactions.

• Certified in CPR and First Aid, with a solid understanding of basic emergency protocols and patient safety.

• Exceptional communication and interpersonal skills, both verbal and written, to effectively collaborate with clients, families, and interdisciplinary teams. SKILLS AND ABILITIES

Empathy and Compassion:

• fostering trust and offering people emotional support in challenging situations to make them feel heard and understood.

Active Listening:

• focusing on the issues raised by clients, expressing empathy, and acknowledging their experiences.

• interacting with families, multidisciplinary teams, and clients in a successful way to guarantee seamless support and care

communication skills:

• Demonstrates strong active listening skills, paired with a range of feedback methods to foster understanding and engagement.

• Maintaining accurate and confidential case notes, client progress reports, and documentation for effective case management.

Confidence Opara -Akujobi

555 Wilfred Drive 437- 299 – 9945

Peterborough ON K9K 1W1 *********@*****.***

Problem-Solving:

• Identifying challenges and creating workable solutions to handle complex care scenarios or the needs of specific clients.

• Working closely with social workers, caregivers, nurses, doctors, and other professionals to ensure holistic support for clients EDUCATION

Social service worker Diploma April 2024– 2025 August Sir Sandford Fleming College, Peterborough, ON

Accountancy (Ed) Bachelors

Imo State University Owerri, Nigeria

2002 - 2006

ADDITIONAL TRAINING

AODA – Accessibility for Ontarians with Disabilities Act 2024 WHSA - Workplace Health and safety Act. 2024

(Fleming college Spring).

EMPLOYMENT EXPERIENCE

Placement

Kinark Child and Family Services August 2025

• Implement personalized service plans and behavior management strategies tailored to each youth's needs

• Apply trauma-informed and strength-based approaches to promote emotional and psychological well-being

• Support youth with daily living activities such as personal hygiene, meal preparation, school routines, and recreational engagement

• Manage crises and challenging behaviors using approved de-escalation and intervention techniques

• Maintain accurate documentation, including daily logs, incident reports, and communication records

• Collaborate closely with foster parents, case managers, clinicians, and multidisciplinary team members

• Model and teach essential life skills, including emotional regulation, positive coping strategies, and conflict resolution.

Resident support worker (Part Time). 2024 – Till Date Care crew Solution Lindsay, ON

• Provided emotional support and companionship to clients, fostering a sense of trust and well-being.

• Assisted client with daily living including feeding, cleaning, dressing and mobility support.

• Monitoring residents’ physical and mental health, identifying any changes in behavior or condition, and promptly reporting to supervisors or medical professionals. Resident Support Worker (Casual). 2024 – Till Date Oxford living Retirement Lindsay, ON

• Assisting residents in maintaining a clean and safe living environment, including light cleaning, laundry, and organization of personal spaces.

• Quickly addressing residents' needs and resolving issues that arise in a dynamic care environment with flexibility and Creative solutions.

• Responding to emergencies or distressing situations promptly and effectively, ensuring the safety of residents during crises.

Contact this candidate