Property Manager Special Projects

Talented professional considered knowledgeable

leader and dedicated problem solver. Brings 10+

years of valuable expertise to Management roles.

Attentive to detail with experience in coordinating special projects and enforcing property rules and

regulations. Detail-oriented and organized Property Manager effective at managing personnel,

property and special projects. Property Manager

adept at overseeing staff and maintenance teams

and acting as liaison between residents and board

members. Successful background managing large,

multi-family complexes of over 400 units.

Exceptional record of maintaining profitability

through positive resident relations and cost controls. Property Manager adept at remaining accessible

to residents and board members. Offering excellent organizational and time management skills. With

over 10+ years of experience in Business. I have an Excellent reputation for resolving problems,

improving customer satisfaction, and driving overall operational improvements.

Alta Sevices LLC - Property Manager

Ft Worth, TX • 07/2019 - Current

Anna High School

Anna, TX

GED

Texas Wesleyan University

Fort Worth, TX • 05/2015

BBA: Business Administration And

Management

PROFESSIONAL SUMMARY

WORK HISTORY

Monitored timely receipt and reconciliation of

rent collections in accordance with landlord and

resident statutes.

•

Maintained operational facilities attractive to

potential tenants by organizing regular

maintenance, major repairs and capital

improvement projects.

•

• Communicated effectively with owners, residents

SKILLS

• AMSI

• MRI accounting software

• Tenant and eviction laws

• Knowledge of building codes

• Financial budgeting and reporting

• Timberline

• Administrative support

• Marketing and advertising

Residential Property Managers

(NARPM) member

•

• Adaptable

• Customer service-focused

• Business Development

• Property management

EDUCATION

NICOLE CURIEL E: *************@*****.***

P: 682-***-****

A: Fort Worth, TX 76120

Vending Concepts - Administrative Assistant

Ft Worth, TX • 02/2019 - 07/2019

Auto Max - Sales Manager

Ft Worth, TX • 01/2017 - 12/2018

and on-site associates.

Kept records accurate, detailed and fully

compliant with reporting requirements to meet all

state, local and federal housing requirements.

•

Evaluated and recommended changes in rental

pricing strategies to remain competitive in

market.

•

Handled tenant complaints promptly and

appropriately, calling in repairmen and other

support services as needed.

•

Scheduled outside contractors for major

maintenance issues.

•

Delivered emergency 24-hour on-call service for

tenants on building issues.

•

Interacted with vendors, contractors and

professional services personnel to receive orders, direct activities and communicate instructions.

•

Performed general office duties, including

answering multi-line phones, routing calls and

messages and greeting visitors.

•

Coached new employees on administrative

procedures, company policies and performance

standards.

•

Executed record filing system to improve

document organization and management.

•

Handled client correspondence and tracked

records to foster office efficiency.

•

Welcomed office visitors warmly and alerted staff

to arrivals of scheduled appointments.

•

Maintained complex digital filing system for

financial information.

•

Developed value-added solutions and

approaches by leveraging trends in customer

marketplaces and industries.

•

Monitored customer buying trends, market

conditions and competitor actions to adjust

strategies and achieve sales goals.

•

• Improved sales processes to streamline customer

National Property Managment - Assistant Manager

Ft Worth, TX • 04/2012 - 09/2017

AV Property Management - Assistant Manager

Ft Worth, TX • 12/2008 - 02/2012

acquisition and onboarding strategies.

Held weekly meetings with staff to identify

techniques to overcome sales obstacles.

•

Initiated new sales and marketing plans for

product roll-outs, including developing sales,

distribution and media strategy.

•

Handled all customer relations issues pleasantly,

enabling quick resolution and client satisfaction.

•

Monitored cash intake and deposit records,

increasing accuracy and reducing

discrepancies.

•

Set and enforced policies focused on increasing

team productivity and strengthening operational

efficiency.

•

Reduced corporate costs by developing and

implementing improved merchandising,

receiving and maintenance procedures.

•

Achieved recognition from senior management

for contribution to store success, including

managing sales, employees and operations to

foster optimal performance.

•

Submitted reports to senior management to aid

in business decision-making and planning.

•

Monitored cash intake and deposit records,

increasing accuracy and reducing

discrepancies.

•

Monitored employee performance and

developed improvement plans.

•

Coached team on effective upselling and cross-

selling methods.

•

Multiplied earnings through sales goal

achievement, customer service improvements

and commitment to team objectives.

•

Communicated with managers of other

departments to maintain transparency.

•

Planned team-building exercises to increase

employee performance and job satisfaction.

•

• Developed loyal and highly satisfied customer

base through proactive management of team

customer service strategies.

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