Customer Service Package Handler

SANDRA SEPULVEDA

Hartford, CT *****

413-***-**** ***********@*****.***

Searching for a customer service position where I can utilize and develop my expert communication skills. Able to lead a group as well as give clear instructions when placed in a leadership role. EXPERIENCE

SINGLES PACKAGE HANDLER

Amazon – Windsor CT

JULY 2023 – PRESENT

• Receiving stock, selecting and preparing goods for dispatch, loading, and unloading trucks

• Working within and complying with occupational health and safety guidelines to ensure own safety and that of others.

• Packing goods with bubble wrap and polystyrene chips, and sealing containers using glue, staples, or shrink-wrap

• Weighing and labeling packaged goods, as well as reporting problems to supervisors

• Ensuring that containers are marked properly and labeled appropriately.

• Manually recording the package information, and then entering it into the database along with its status

• Entering picking, packing, and loading information into the predefined Amazon database

• Checking the product to ensure that it is in proper working condition and is not damaged. CREW MEMBER

ROCA INC – Springfield, MA

MAY 2019 – MAY 2023

• Disinfected equipment and supplies, using germicides or steam-operated sterilizers.

• Kept storage areas and carts well-stocked, clean, and tidy.

• Washed dishes and cleaned kitchens, cooking utensils, and silverware.

• Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines.

• Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

• Prepared rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

CASHIER

Dollar Tree – Springfield, MA

AUGUST 2018 – JANUARY 2019

• Received payment in form of cash, credit cards, or automatic debits and Issued receipts, refunds, credits, or change due.

• Greeted customers entering establishments and helped customers find the location of products.

• Maintained clean and orderly checkout areas and completed other general cleaning duties.

• Answered customer questions about goods or services and explained technical products or service information.

EDUCATION

HIGH SCHOOL / EQUIVALENT

YOUNG PARENTS PROGRAM - SPRINGFIELD, MA

JUNE 2013

• GPA 3.5

SKILLS

• Bilingual English/Spanish

• Microsoft Word

• Retail Sales

• Fast Paced/Multitasking

• Guest Services/Customer Service

• Catering

Contact this candidate