Human Resources

CARMEN BARBARA RAMIREZ

*********@*******.*** 321-***-****

LinkedIn: linkedin.com/in/barbara-ramirez

Orlando, FL

HUMAN RESOURCES PROFESSIONAL

Talent Acquisition Employee Relations Benefits Administration Payroll HR Compliance Onboarding

Dedicated HR professional with 7+ years of progressive experience in employee lifecycle management, recruiting, onboarding, payroll, and benefits. Proven ability to build inclusive workplace culture, support compliance with federal/state laws, and strengthen HR processes in fast-paced, high-growth environments. Bilingual in English and Spanish.

CORE COMPETENCIES

• Talent Acquisition & Full-Cycle Recruitment

• Employee Relations & Conflict Resolution

• Onboarding & Orientation Programs

• Payroll & Timekeeping Administration

• Benefits Enrollment & Workers’ Compensation

• ADA, FMLA & Labor Law Compliance

• Performance Reviews & Staff Coaching

• HR Documentation & Reporting

• HRIS Systems & ATS Platforms

• Bilingual: English & Spanish

PROFESSIONAL EXPERIENCE

Fun Spot America – Orlando, FL

Human Resources Coordinator 2017 – Present

• Managed full-cycle recruitment: resume review, interview coordination, background and drug screening.

• Resolved employee conflicts and investigated payroll discrepancies to improve team cohesion.

• Processed payroll and benefit claims including workers’ compensation and health insurance.

• Drafted and maintained HR documentation such as onboarding packets, incident reports, and disciplinary notices.

• Facilitated ADA accommodations and ensured compliance with federal/state employment laws.

• Conducted employee performance reviews and supported ongoing coaching and development.

• Acted as the liaison between management and frontline employees to promote open communication.

Advantage / EZ Car Rental – Orlando, FL

Customer Service Representative 2016 – 2017

• Assisted customers with vehicle reservations, contract modifications, and roadside support.

• Handled up to 150 customer inquiries daily with a strong focus on customer satisfaction and accuracy.

Hometown America – Orlando, FL

Administrative Leasing Specialist 2009 – 2016

• Coordinated leasing and home sales, including contracts, closing documentation, and payment processing.

• Guided prospective residents through home tours and sales processes.

• Performed data entry for applications, background screenings, and lease records.

• Organized resident events to foster community engagement and retention.

• Oversaw office supply inventory and administrative support tasks.

EDUCATION

Bachelor of Business Administration, Management

Ana G. Méndez University – Metro Orlando Campus, Orlando, FL

REFERENCES

Available upon request.

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