Quality Assurance It Qa

SUMMARY:

Seasoned Professional with extensive and well rounded experience in Pharma, Telecom, Energy, Insurance, Banking, Healthcare, Government and Aviation spaces. Professional Position Levels - VP, Director, Manager, Lead

IT QA, Test, Audit, Validation, Compliance, Management and Organization.

oSarbanes-Oxley (SOX)

oSystem and Organization Controls (SOC 1, SOC 2)

oTesting, Evidence, Work Papers Preparation for External Auditors (KPMG, PwC, E&Y, Deloitte)

oDatacenters Construction, Migration, Setup and Coordination

USDA, RMA, FDA, FAA, SEC, NERC-CIP, FERC, DOE, DOD, PA-PUC, MD-PSC, DE-PSC

Walkthroughs, Readiness, Observation Remediation, Audit Preparation

Incorporated Testing, Quality Assurance, Policies, Processes, Procedures, Standards and Methodologies with IT Controls

Realized Measurable Improvement from IT Audit Compliance resulting in Verified Savings

Cohesive Management Techniques and Enhanced Communication across Business and IT

Manage and Achieved Team Consensus with Difficult and Complex Issue Decisions

Hired, Lead, and Managed Highly Effective and Successful Teams

Team Building, Leadership and Management.

Communicate across Technical, Administration and Management

Extensive and Lengthy IT Experience

Quality Assurance and Test

Process Improvement

Experience Levels - VP, Director, Manager and Lead

3 Year’s Experience Land Surveyor and Engineering – Stroud Mall, Rt 422 (Blue Route), I-95, Bridges and Overpasses

TECHNICAL SKILLS:

Frameworks/Models/Methods/Paradigms: Deming, CMMI, Six Sigma, COBiT, COSO, ITIL, ITSM, HIPAA

SAP, Oracle, Clarity, PeopleSoft, JD Edwards, Great Plains .Net, Sonic MQ, MQ Series, AS/400 – iSeries, Documentum, SAS, SharePoint, Windows 10, Windows 8, Windows 7, MSOffice, VMware, Parasoft SOATest, SoapUI, HP ALM Quality Center, Test Director, LoadRunner, Sitescope, QuickTestPro (QTP), UFT, MSTFS, Selenium, ReadyAPI, Autosys, VMWare, Junit, Toad, Jira. Assembler, Java, C, C++, Python, MSWord, MSExcel (Functions, Macros & Pivot Tables), MSPowerPoint, MSAccess, MSVisio, SQL Queries.

EDUCATION/CERTIFICATION:

University of Pennsylvania, Organizational Dynamics – 1996

Mercer County Community College, "C" Programming - 1986

Delaware Valley College of Science and Agriculture, Business Administration - 1981-1984

Montgomery County Community College, Assembler Programming - 1980

Insurance Producer – Property, Casualty, Life and Health

Real Estate – Realtor – 1982 - Present

Aviation – Private Pilot – 1979 - Present

First Responder – 2015 - Present

Oracle

oPL/SQL Fundamentals

oPL/SQL Comprehensive Training

oE-Business Suite (EBS) R12 Fundamentals

oE-Business Suite R12 Applications DBA

PDA Vendor Audit Certified

NERC CIP Certification – 2015 - 2019

SAP Security Audit Training

Bell Atlantic Quality Improvement Process Management

CSTE (Certified Software Test Engineer) - 1996

HP ALM Certification Preparation for Exam - 2012

CISA - 2005

T.Q.M. (Deming & Tagucci Methods), Drexel University

CISSP - Preparation

PROFESSIONAL EXPERIENCE:

BrianNeiman.com LLC – Principal Consultant 2000 to Present

IT Audit Quality and Compliance Consultant – Sarbanes Oxley (SOX) Test Lead– Contract.

Prepared IT Internal Audit SOX Testing Work Papers for External Auditors (KPMG, PwC, E&Y, Deloitte)

Corporate Management Review at the following Clients –

Developed and Implemented Sarbanes-Oxley Audit, IT Audit & IT Governance Methodology using Intranet Website containing all Required Documentation to Train all Team Members on Defined Audit Processes. Centralized Documentation Forms, Processes, Procedures for complete End to End SOX / IT Audit Knowledge base.

Auditing

Policies, Processes and Procedures – Validation and Verification

Evidence Collection

Random Sampling of Evidence from Population

Validate and Verify Evidence

Prepare Results and Create/Update Work papers

Qualifications

CISA – (Certified Information Systems Auditor)

SAP Security Audit Training

PDA Vendor Audit Certified

AmeriGas - King of Prussia PA Jan - Apr 2023

Manager SOX IT Audits using WDesk for AmeriGas, Utilities and UGI

CSL Behring – King of Prussia PA Jan 2020 - Jun 2022

China, Australia and USA

SAP SOX IT Audit – Manage and Coordinate all Audit activities including interfacing with Ernst and Young

PWC and CSL Behring Management.

Zurich North America – Overland Park, KS June 2019 – Oct 2019

IT QA Test, Audit, Validation and Compliance Consultant - Contract

IT Audit Preparation, Testing, Validation and Compliance

Sarbanes Oxley (SOX)

Service Organization Controls – (SOC 1, SOC 2 – Type 1 and Type 2)

USDA RMA

Rural Community Insurance Services (RCIS)

Readiness

Evidence Collection

Remediation

Audit Preparation

Interface with PwC External Auditor

Exelon/PECO/BGE, Phila. PA Sep 2015 – June2019

IT QA Test, Audit and Compliance Consultant-– Contract.

NERC CIP and FERC Regulations Audit and Validation

PA-PUC, MD-PSC, DE-PSC

IT QA Test Management – HP ALM

Leak Tracking - Asset Suite 8 Migration

EU IT Gas Risk Model Software

ERSI – ArcGIS / DNV GL - Uptime Integrity Management System

Gas Leak Survey Manager (LSM) – American Innovations (AI)

Powerbase Implementation

Requirements - Development, Review and Upload to HP ALM

Test Cases, Scripts, Test Steps - Development, Review and Upload to HP ALM

Test Execution – Access, Training, Management and Status Reporting

Issues – Record, Review, Reporting, Retesting and Closure

TMG Health King of Prussia and Jessup, PA Oct 2014 – Jan 2015

IT Audit QA Test Manager – HP ALM / UFT Engineer - Contract

Medicare and Medicaid Services

Agile Methodology

Document User Manuals

ALM / UFT Framework / Automated Testing, Java

Training for QA Team

Assess IT QA SDLC with Corporate Governance and alignment

Prepare recommendations for improvements

Enrolled insured parties into system then produced claims through to billing.

AmerisourceBergen, Chesterbrook, PA Mar 2014 – Oct 2014

IT Audit QA Test Consultant– HP ALM / UFT Engineer - Contract

SAP - FPM, MDM, EDI, SCM, HANA 7.4

HPQC/ALM 11.0

Gather Testing status detailed information and prepare daily reports to management and test teams

Direct and Lead Testing scope activities and instruct teams to load tests into test cycles

Schedule and hold daily Performance Testing meetings and report minutes to teams and management

Organize financial reporting activities for FPM reviews of tests in scope

Prepared IT Internal Audit Work Papers for External Auditors (KPMG) and Corporate Management Review

Defect Management – direct and lead all teams with defect management,

New, Open, Fixed, Closed.

Showstoppers, Major, Minor, Cosmetic

Daily Reporting to management on project Defect status across all test cycles

Performed test execution audits

Shire Pharmaceutical, Chesterbrook, PA Apr 2013 – Feb 2014

Senior IT Audit Compliance Quality Manager – Contract.

Managed the Preparation to Test Applications with Windows 7 Migration

Prepare Test Strategy

Identify Applications to Test

Develop and Write Test Prep Checklists

Research Vendors and Applications for Compliance with Window 7

Develop and Write Test Scripts and Procedures

Prepare for Testing using SharePoint

Managed Defect Management, Remediation and Resolution

21 CFR Part 11 for FDA regulated and critical applications to be migrated to the new Windows 7 / MSOffice 2010 image – controls, electronic signatures, encryption, system requirements and Testing, Audit, Validation and Compliance

Melillo Consulting MJM - Somerset, NJ Apr 2012 – Apr 2013

Manager – IT Quality Assurance Test Tool Support – Full Time Employee.

HP Quality Assurance Tools Support

Customer Ticket resolution

Interface with HP Support

Sales Support

HP Tools Implementation and Upgrades

HP Quality Assurance / ALM Tools Support, Administration, Patches and Upgrades

Quality Center / ALM, QuickTestPro, Service Test

Unified Functional Test (UFT) Automated Testing, Sprinter

LoadRunner / Sitescope

RFP and RFQ Proposal Preparation, Creation and Submissions

HP ALM Customer Training

Exelon PECO Phila., PA Jun 2011 – Apr 2012

IT Quality Assurance and Test Management – Contract - B2B Workforce, Inc. Alpharetta, GA

Smart Grid / Smart Meter integration and rollout

Smart Meter Rollout

Motorola Handheld Testing and User Documentation

Functionality and Geospatial Information

Assist Field Technicians - Motorola Handheld new hardware, software and training

Test Lead managing testing of Motorola Handheld Device with Sensus / SymmQ software and Smart Meters

Meter shop testing with meters settings and hand held devices

Oracle - Meter Data Management (MDM) E-Business Suite (EBS) testing and verification

Billing and Collections scenario testing, defects recording and resolutions

DB2 legacy system integration testing, verification, validation and compliance

Project Management and status reporting.

Customer Information Management System (CIMS) System and Integration Testing

Hard, soft and human resource assignments and management

Communication with management on multiple projects status

Write procedure documentation for new devices, applications, processes and procedures

Quality Center Requirements, Test Plan and Test Lab – Test Cases, Test Execution, Setup, Audit and Compliance

Rockwell Collins Cedar Rapids, IA Dec 2010 – Jun 2011 Senior IT Audit Compliance Test Engineer – Contract.

CMMI Level 5

Datacenter Migration – Hardware, Software, Data, Environment

Test Lead for Windows 7 Migration using VM’s for multiple user Testing. 15,000 PC’s. 12,000 applications.

SAP enhancements, customizations and implementations, HR ESS\MSS, FICO, LMS, NetWeaver Portal, AOPB, ABAP, T-Codes, and ALE.

Project Management and status reporting, managing all test strategies, test plans, test cases and defect management.

Quality Center training and administration

Barclays Wealth America Reading, PA & New York City, NY Jul 2010 – Dec 2010

Lead IT Quality Assurance Compliance and Performance Engineer – Contract.

Project Management and status reporting.

ETL for database conversion, upgrade and implementation.

Database compares.

Process verification, issue identification and resolution.

Requirements review, Test Planning, Test Lab and Defects.

JIRA Issue Management.

MS Team Foundation Server

DB2 SQL and UDB, Integration. PeopleSoft HCM 9.1 updates and Testing.

AS/400 - iSeries changes, upgrades and Testing.

System, Functional and Performance Test preparation, execution, analysis and reporting.

PJM Interconnect, Norristown, PA Mar 2009 – Feb 2010

Sr. IT Audit Quality Assurance Consultant / Performance Engineer - Contract

HP Quality Center 9.5, QuickTestPro 10.0, LoadRunner 9.51, SiteScope 9.51. Parasoft SOATest, SOAPUI, QC Upgrades

SAP Utilities (IS-U), SAP ECC 6.0, FICO, FICA

Web Services, Web UI, SQL

Junit, Toad, Spring, Maven, Java, .Net, Sonic MQ.

Responsible for Quality and Test of new technology implementation for Smart electric grid Control Room upgrade.

LoadRunner and Sitescope extensive Testing of messages and data across ESB.

Utilize Deming PDCA and SEI CMMI for SDLC.

Datacenter Construction and Migration

Independence Blue Cross, Phila. PA May 2008 – Mar 2009

IT Quality and Compliance consultant – Contract

HIPAA Testing – Rules, Standards and Implementation

EDI Testing – Processes, Reports, Errors, Logging, End to End Testing and Verification, Compliance

Manage all Testing, create test scripts, execute tests, record and manage defects

SCRUM and Sprint test coordination and management

Communicate with Project Management and Team

Provided presentations to top management on current verses recommended changes for process improvements.

Eastbay.com, Wausau, WI Jan 2004 – May 2008

Manager Software Quality Assurance & Test / IT Audit – Contract.

Software Quality Assurance and Test Manager

Construction, testing and deployment of NFLShop.com using ATG for online / internet catalog sales.

Sarbanes Oxley IT Audit Management and Leadership

GMAC Mortgage, Horsham, PA Jun 2001 – Dec 2003

Manager IT Quality Assurance and Test – Contract.

Quality Assurance and Test for LendScape Mortgage Lending System

Automated Tool selection and implementation

DB2 Test Team leader, test planning and execution.

Delaware Valley Financial Services (Allianz), Berwyn, PA May 2000 – Jun 2002

IT Quality & Compliance Manager – Contract.

Established all testing for Trust Fund and Portfolio Management accounts software

Manage all testing aspects for Oracle 9iR2 upgrade to Oracle 10g E-Business Suite (Financials, HRMS)

Responsible for test environment for all production application testing, all servers, network and operating system changes and upgrades

Provided presentations to top management on current verses recommended changes for process improvements.

Met with senior management to discuss process improvements, implementation and resul

Comcast, King of Prussia, PA Jun 1998 - May 2000

IT Quality Assurance Manager – Full Time Employee

Managed testing and auditing associated with merger/acquisition (SBC acquisition of Comcast Cellular)

Responsible for ongoing business activities including staff training and development, budget management, scheduling, test management and internal system and process implementation.

Responsibilities included full systems lifecycle development including evaluating appropriate technologies, analyzing and writing requirements, reviewing technical designs, defining and scheduling tasks for team members, and ensuring quality deliverables are being met.

Test preparation, execution and reporting for the PeopleSoft implementation.

Managed and controlled source code versions utilizing Visual Source Safe as part of configuration management.

Utilized MS SQL Server Enterprise and Query Analyzer for database validation

Responsible for processing and methodology formulation, definition, and implementation.

Year 2000 staffing, preparation, management, reporting and successful completion

Merck, West Point, PA Jun 1997 – Jun 1998

IT Quality & Compliance Consultant

Prepared all aspects for testing $3 Million+ development project to satisfy marketing objectives related to the management of managed care, rebating and market share management.

Analyzed, reviewed and corrected C++ and HTML code inconsistencies.

Managed the full life cycle development of software.

Responsible for quality assurance of software, including testing processes and methodologies.

Managed and controlled source code version utilizing Visual Source Safe, Java, and Javascript as part of configuration management.

Test preparation and execution for regulated applications including NWAES (National Wordlwide Adverse Event System) – Data collection and protection, authentication controls, validation documents (requirement specifications test protocols), initial electronic signatures preparation, audit trails, testing and verification.

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