Operations Manager Beverage
Resume:
Moise Celestin Joseph
561-***-**** ********@*****.*** Lake Worth, FL
EXPERIENCED FOOD & BEVERAGE OPERATIONS MANAGER
Dynamic and results-driven Food & Beverage Operations Leader with over 20 years of managerial expertise in luxury hospitality and club environments. Proven ability to lead large teams, optimize operational efficiency, and implement safety and quality standards. Adept at managing budgets exceeding one million dollars and fostering team development to achieve organizational goals.
KEY EXPERTISE & CORE ACCOMPLISHMENTS
Operations Management
Team Leadership & Development Budget & Financial Oversight
Safety & Compliance Training
Staff Scheduling & Coordination Process Improvement
Customer Service Excellence
Inventory & Supply Management Staff Performance Evaluation
•Led a team of 25 employees and 3 supervisors at Woodfield Country Club, achieving operational goals and improving productivity.
•Managed stewarding departments across multiple luxury resorts, ensuring safety, quality, and efficiency standards were consistently met.
•Developed and implemented staff training programs on safety, hazardous conditions, and chemical handling, enhancing compliance and safety awareness.
PROFESSIONAL EXPERIENCE
Chief Stewarding Manager August 2023 - July 2025
Woodfield Country Club - Boca Raton, FL
Directed stewarding operations, managed staff, and maintained budgets at a premier country club.
•Supervised a team of 3 supervisors and 25 staff members, ensuring adherence to operational standards.
•Managed payroll and created weekly schedules aligned with business forecasts.
•Monitored daily operational goals, implementing improvements to enhance efficiency.
•Trained staff on safety protocols, chemical handling, and hazard awareness.
•Developed motivational programs to increase staff productivity and engagement.
Chief Stewarding Manager
Carriage House Club - Palm Beach, FL
Led stewarding operations, staff scheduling, and safety training at a luxury club.
•Scheduled stewarding staff based on daily operational needs.
•Conducted safety training on hazardous conditions and chemical labeling.
•Reviewed production schedules and coordinated staffing to meet business demands.
•Collaborated with food and beverage management to ensure procedural consistency.
November 2021 - June 2023
Stewarding Manager
Polo Club Boca Raton - Boca Raton, FL
Managed daily stewarding operations, staffing, and process improvements.
•Supervised daily stewarding activities, ensuring quality and safety standards.
•Developed staffing plans based on production schedules.
•Addressed process corrective actions promptly to maintain standards.
•Ensured compliance with safety and chemical handling protocols.
October 2015 - November 2021
Assistant Executive Stewarding Manager
September 2013 - October 2015
Mandarin Oriental Resort & Spa - Miami, FL
Oversaw daily stewarding operations, managed team attendance, and quality control.
•Managed team attendance and scheduling using resort tracking systems.
•Supervised product quality and timely delivery for banquet functions.
•Ensured compliance with safety and chemical handling procedures.
Stewarding Manager
Trump International Resort & Spa - Miami, FL
Led stewarding team, maintained quality standards, and collaborated with management.
•Maintained daily checklists to ensure task completion within timeframes.
•Collaborated with management to establish productivity standards.
•Conducted performance evaluations and provided developmental feedback.
November 2010 - May 2012
Executive Stewarding Manager
PGA National Resort & Spa - Palm Beach Gardens, FL
Directed stewarding team, managed attendance, and coordinated with F&B management.
•Coached and developed team members for improved performance.
•Set goals and motivated staff to meet operational targets.
•Ensured timely corrective actions and process improvements.
November 2004 - September 2010
Assistant Executive Stewarding Manager
The Breakers Hotel Resort & Spa - Palm Beach, FL
Managed stewarding staff, maintained budgets, and improved operational standards.
•Supervised 75-100 employees and 4 supervisors.
•Created schedules based on business forecasts and budgets.
•Implemented safety and chemical handling training programs.
April 2002 - November 2004
Asst. Administrator & Forklift Operator
February 1993 - Dec 1999
Publix Distribution Center - Boynton Beach, FL
Handled inventory, shipping, receiving, and warehouse operations.
•Entered inventory data into Dallas system with high accuracy.
•Trained new associates in warehouse procedures.
•Operated forklifts safely to move products and materials.
EDUCATION & CERTIFICATIONS
Bachelor of Business Administration in Management
Florida Atlantic University, Boca Raton, FL, 1998
Associate in Science in Industrial Management Palm Beach State College, Lake Worth, FL, 1995
Certificate in Human Resource Management
Florida Atlantic University, Boca Raton, FL, June 2000
Food Handler and Manager Responsibility Certification
Food Handler and Manager Responsibility Certification
Certification
SKILLS & ADDITIONAL INFORMATION
Technical Skills
•Microsoft Office Suite
•Inventory Management Software
•Safety & Hazard Training
•Staff Scheduling Systems
•Quality Control Procedures
•Chemical Handling Protocols
•Food Safety Standards
•Team Performance Management
•Operational Planning
•Budget Management
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