Bartender

ABOUT ME

Skilled and customer-focused bartender with over 5 years of experience in high-volume bars, restaurants, and cruise ships. Expertise in crafting classic and signature cocktails, providing exceptional guest service, and maintaining a clean and organized bar environment. Strong knowledge of spirits, wines, and beer, with a passion for hospitality and guest satisfaction.

WORK EXPERIENCE

Resort World Cruise/ Star Navigator – Malaysia

Country: Malaysia

Bartender

[ 13 Sep 2024 – Current ]

• Prepared and served a wide range of alcoholic and non-alcoholic beverages following standard recipes.

• Maintained cleanliness and organization of the bar area, adhering to hygiene and safety standards.

• Delivered excellent customer service by engaging with guests, taking orders, and managing requests promptly.

• Handled cash, credit transactions, and daily reconciliations accurately.

• Restocked bar inventory, checked supplies, and coordinated with the management for smooth operations.

• Trained junior staff and ensured team adherence to service quality and standards.

• Managed bar opening and closing duties efficiently.

• Monitored guest alcohol consumption to ensure responsible service.

Hakkasan – Mumbai, India

City: Mumbai Country: India

Assistant Bartender

[ 4 Jan 2023 – 7 Jul 2024 ]

• Prepare alcohol or non-alcohol beverages for guests

• Peel, slice, and pit fruit for garnishing drinks

• Interact with customers, take orders and serve drinks

• Assess guests needs and preferences and make recommendations

• Mix ingredients to prepare cocktails

• Check customers’ identification and confirm it meets legal drinking age

• Stay guest focused and nurture an excellent guest experience

• Maintain a clean and organized bar area

• Kept the inventory well -stocked by anticipating demand based on seasonality and local events

• Arranging display with bottles and glasses for smart looking bar counter.

Jamie's Pizzeria by Jamie Oliver

Uday Dhuru

Passport: C0944851 Nationality: Indian Date of birth: 6 Dec 1995 Place of birth: Nallasopara, Mumbai, India Gender: Male

Phone number: +91-855******* Email address: *********@*****.*** Home: House no.12, Near Holy Cross School, Sutar Ali, Nirmal, 401304 Nallasopara, Mumbai (India)

Trainee Supervisor

[ 28 Jun 2021 – 6 Apr 2022 ]

• Ensure that there are adequate supplies of food, tableware, linens, and beverages

• Perform other tasks assigned by manager from time to time.

• Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen

• Ensure that customers are enjoying their meals or that they do not have any problem with their food

• Addressed diner complaints with kitchen staff and served replacement menu items promptly

• Collect the customers’ payments and prepares bills with itemized costs and appropriate taxs

• Maintain inventory and entered accurate data in computer system

• Overview inventory and order as required

Jamie's Pizzeria by Jamie Oliver

Waiter

[ 10 Mar 2018 – 10 Nov 2019 ]

• Escort customers to their tables and ensures they are settled comfortably; offers coffee and other drinks

• Present the menu to customers, answers queries about it, and makes suggestions if necessary

• Inform patrons the restaurant’s daily specials

• Explain the preparation and cooking methods as well as ingredients of various menu items

• Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen

• Serve food and beverages promptly

• Ensure that customers are enjoying their meals or that they do not have any problem with their food

• Addressed diner complaints with kitchen staff and served replacement menu items promptly

• Check their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages

• Collect the customers’ payments and prepares bills with itemized costs and appropriate taxes

• Prepare and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter.

• Performs other duties like brewing coffee and making drinks

• Offer wine selections, put this in the proper wine glass, and pour the wine for customers

• Stay alert for customer’s requests and be prompt to address them

• Perform other tasks assigned by supervisor or manager from time to time.

The Empresa Hotel

Waiter

[ 26 Aug 2017 – 5 Mar 2018 ]

• Consistently provided professional, friendly and engaging service

• Skillfully promoted items on beverage lists and restaurant specials

• Set dining tables according to type of event and service standards

• Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen

• Addressed diner complaints with kitchen staff and served replacement menu items promptly

• Immediately reported accidents, injuries or unsafe work conditions to manager

• Developed and maintained positive working relationship with others to reach business goals

• Provide friendly and attentive service

Holiday Inn Mumbai International Airport

Food & Bevetage Associate

[ 2 Feb 2016 – 23 Nov 2016 ]

• Set tables, trays according to type of food ordered and the hotels service standards

• Performs opening and closing procedures established for the department

• Accurately records, pre-checks and picks-up all food and beverage orders Other language(s):

English

LISTENING C2 READING C2 WRITING C1

SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1

Hindi

LISTENING C1 READING C2 WRITING C2

SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1

• Check in with guests to ensure satisfaction with each food course and/or beverages

• Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor

• Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service

• Present physical and accurate check to guest and complete the payment process

• To have a full knowledge of the food & beverage items & their specifications, menu prices, and style of service etc

• Check with the guest regarding the satisfaction of the meal

• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest

• Complete closing duties, including restocking items, etc

• Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc

• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors EDUCATION AND TRAINING

Bachelor of Science ( Hospitality & Tourism Studies) Yashwantrao Chavan Maharashtra Open University [ 22 Jul 2013 – 30 May 2016 ] Country: India

Industrial Training

Ramada Plaza Palm Grove [ 15 Jun 2014 – 15 Nov 2014 ] Address: Juhu, Mumbai (India)

Bartending Course

Drinq Barmen & Academy [ 2 Apr 2022 – 30 Jul 2022 ] City: Mumbai Country: India

LANGUAGE SKILLS

Mother tongue(s): Marathi

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user SKILLS

Flexibility / Attention to detail / Team work / Inventory Management

Contact this candidate