Data Entry Customer Service

Lourdes Carrucini

Cleveland, OH *****

*********************@***********.***

+1-216-***-****

Work Experience

Formal Wear Specialist Retail Manager/Supervisor

American Commodore Tuxedo

May 2011 to August 2023

Job Description: Manage store by hiring training and supervising employees, sales, self - promoting, obtain networking partners, customer service setting appointments, inbound and outbound calling, managing money daily deposit drops, daily paperwork data entry, filing, and email management, general upkeep Assistant Manager

Rue 21

June 2008 to March 2011

Job Description: Help supervise and train new employees, track sales inventory, money management, daily deposits, customer service daily, retail merchandising, paperwork and general upkeep General Retail Manager

Frederick's of Hollywood

April 2005 to June 2008

Job Description: Interview, hire, supervise and train new employees, measure new customers, track sales inventory, money management, daily deposits, customer service daily paperwork Retail merchandising/floorset and general upkeep

Personal Trainer and Sales Team Leader

Ladies Super Fitness

June 2004 to February 2006

Job description: Help train and supervise new employees, generate new customers to join and sign up for memberships, set up workout plans for new clients, one-on-one personal physical training sessions, nightly paperwork money management cold calling leads to generate business, General upkeep of fitness center Debt Collection Agent

Rockford Mercantile Agency

January 2002 to April 2004

Job description: Outbound calls to past due customers, collecting payment and personal information, data entry and filing

Education

Some College in Dental Hygiene Cuyahoga

Community College District - Cleveland, OH January 2014 to December 2016

Skills

• Supervisor and Training Management

• Debt Collections/Delinquent Account Recovery

• Retail Management

• Merchandising Management

• Store Sales Manager Experience

• Inventory Control/Loss Prevention

• Account Management

• Networking Skills

• Finance/Cash Management

• Upselling Skills

• Communication/Customer Service Skills

• Visual Merchandising and Display

• Debt Collections/Delinquent Account Recovery

• Recruiting

• Interviewing

• Team Building Skills

• Commission and Tip Motivated

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