COLLEGEVILLE, ***** • **********@*****.***
LADONNA SUBER
Financial Analyst II
PROFESSIONAL SUMMARY
Financial Analyst II with over 17 years of extensive expertise in budgeting, forecasting, and variance analysis. Proficient in Microsoft Excel, SAP, and Salesforce, demonstrating a proven ability to enhance efficiency in financial processes and streamline reporting. Known for producing detailed financial reports and managing complex contracts, driving improved financial performance through strategic data analysis
EMPLOYMENT HISTORY
FINANCIAL ANALYST II2021 - Present
ICON plcCollegeville, PA
Collaborate with managers to adjust and optimize financial strategies for sponsors.
Generate detailed financial reports and track KPIs to assess sponsor performance.
Manage monthly billing processes, ensuring accurate and timely invoicing for sponsors.
Analyze financial trends and variances to improve forecasting accuracy.
Resolve sponsor queries by coordinating with finance teams, enhancing client satisfaction.
Streamlined financial reporting processes, enhancing accuracy and reducing turnaround time for monthly and year-end reports.
Conducted comprehensive variance analysis, identifying trends that informed strategic budget adjustments and improved financial forecasting.
Produced detailed KPI reports, facilitating data-driven decisions that strengthened financial performance across multiple contracts.
Worked closely with operational managers to address sponsor queries, ensuring timely resolutions and fostering strong stakeholder relationships.
Demonstrated strong teamwork skills by assisting colleagues with contract setups and maintenance, contributing to seamless operational workflows.
Implemented enhanced financial reporting processes, achieving substantial improvements in accuracy and reducing turnaround time for month-end reports.
Coordinated with cross-functional teams to resolve sponsor queries, strengthening relationships for enhanced client satisfaction.
Generated comprehensive financial reports and tracked KPIs, facilitating data-driven decisions that bolstered financial performance across various contracts.
Demonstrated teamwork by assisting colleagues in contract setups, contributing to seamless operational workflows and fostering a collaborative environment.
Enhanced financial reporting accuracy by implementing streamlined processes, achieving noticeable improvements in month-end turnaround times.
Conducted in-depth variance analysis, identifying key trends that informed strategic budget adjustments and improved forecasting precision.
Collaborated with cross-functional teams to address sponsor inquiries, elevating client satisfaction through timely and effective resolutions.
SENIOR PRICING ADMINISTRATOR2015 - 2021
CertainTeed Corporation
Managed key accounts and buying groups, ensuring contract compliance and pricing accuracy.
Collaborated with senior management on contract renewals, driving strategic pricing initiatives.
Compiled and analyzed financial reports, facilitating informed decision-making for sales leadership.
Trained new employees and developed SOPs, enhancing departmental efficiency and process clarity.
Streamlined pricing processes, ensuring accurate and timely implementation of price increases, contributing to enhanced revenue management.
Extracted and analyzed data for financial reporting, providing insights that enhanced decision-making for Key Accounts and Buying Groups.
Coordinated inter-departmental training sessions, fostering a culture of continuous learning and aligning team goals with corporate objectives.
Developed and maintained SOPs, optimizing departmental workflows to achieve measurable improvements in efficiency and accuracy.
Managed contract renewals and pricing changes, ensuring alignment with corporate strategies and strengthening client relationships.
Orchestrated contract renewals and pricing changes, strengthening client relationships and ensuring alignment with corporate strategies.
SENIOR ORDER MANAGEMENT ASSOCIATE2011 - 2015
CertainTeed Corporation
Managed key accounts, driving $50.5M in retail sales with Menards.
Enhanced departmental SOPs and facilitated inter-departmental training.
Utilized Red Prairie TMS for efficient truck load matching.
Evaluated product availability, ensuring optimal stock levels.
Supported contract renewals and managed expense reports effectively.
Streamlined order processing workflows, leading to noticeable improvements in customer fulfillment times and enhanced client satisfaction.
Evaluated product availability using data-driven insights, optimizing inventory management and reducing stock discrepancies.
Fostered inter-departmental training initiatives, strengthening team knowledge and improving overall operational efficiency.
Managed expense reports with precision, ensuring compliance with corporate standards while minimizing discrepancies.
Utilized data-driven insights to evaluate product availability, optimizing inventory management and reducing stock discrepancies.
SENIOR CUSTOMER SERVICE REPRESENTATIVE2008 - 2011
Tyco Fire Suppression
Delivered top-tier customer service, enhancing client satisfaction and retention rates.
Enhanced customer service processes to improve response times, leading to noticeable gains in customer satisfaction and retention.
Fostered a collaborative training environment, empowering team members to develop skills and enhance service delivery.
Evaluated product pricing strategies, optimizing inventory levels, and ensuring competitive positioning in the market.
Implemented a streamlined data entry system, reducing errors and improving overall efficiency in customer information management.
Coordinated inter-departmental training sessions, enhancing team cohesion and ensuring consistent application of departmental SOPs.
Optimized customer service workflows to enhance response times, resulting in substantial improvements in client satisfaction and loyalty.
EDUCATION
BACHELOR'S DEGREE IN BUSINESS WITH CONCENTRATION IN MARKETING AND MANAGEMENT2007
The Pennsylvania State University
SKILLS
Oracle (Experienced), Power BI, BOX, SharePoint, REV, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, One Note, Outlook, SAP, Salesforce, CRM Aplicor, JDE OneWorld, BPCS, Red Prairie Transportation Management System.