Human Resources Operations Manager
Resume:
Amanda Perry
***** ** ***** ***** ***********, FL 34491
****************@*****.***
http://linkedin.com/in/amandawarnersales
Summary
Highly energetic sales representative with proven track record of driving business growth, building lasting relationships, and consistently exceeding sales targets.
Effectively manages communication and relationships with stakeholders, clients, and team members, serving as the primary point of contact to ensure alignment and satisfaction
Goal driven professional committed to achieving results while upholding the highest standards of ethical decision-making and integrity.
Excellent verbal and written communication skills, with experience in public speaking and presenting to diverse audiences
Professional Experiences
Pharmacy Delivery, Contract Medzoomer
Nov 2024 - Present
• Pharmaceutical delivery of prescriptions door to door with accurate patient ID verification for.
• Ensured timely and safe delivery of medications to patients in a remote setting.
• Maintained patient confidentiality and adhered to all HIPAA regulations during deliveries.
Project Coordinator, Engineered Tax Services, Belleview, FL. Remote
August 2023-May 2024
Managed over 100 Cost Segregation projects concurrently, ensuring adherence to project
objectives, timelines, and budget constraints.
Documented project details, including contracts, permits, and progress reports.
Provided project status updates to Operations Manager, Director of Engineering, team lead, and
QC team.
Scheduled and participated in meetings and conference calls with managers, team leads, and
clients to discuss project scope and updates.
Tracked project data using Zoho Project Management, Excel, and Work Drive, and prepared
final reports.
Updated project boards and created weekly summary reports using Excel.
Sent welcome emails to clients upon project initiation.
Conducted initial project reviews, organized project data, and facilitated site visit scheduling.
Human Resources Generalist/Recruiter, Hinduja Global Solutions/Sagility, Belleview, FL Remote
November 2020- May 2023
Managed incident reports related to employees and Workers’ Compensation.
Processed FMLA Medical Leave, ADA, and Exception Leaves as Benefits Administrator.
Conducted recruitment, interviews, issued offer letters, managed background checks, and facilitated orientation.
Utilized RMS, MSP, and PAYCHEX FLEX on a daily basis.
Conducted employee performance reviews and approvals.
Oversaw corrective actions and their approvals.
Established and maintained new personnel files.
Provided Human Resources support to Operations Manager and employees dealing with performance issues.
Managed payroll responsibilities, including W-2s for both hourly and salaried employees using
Paychex Flex.
Human Resources Specialist, Electrical Works, Leesburg, Fl
September 2020
Handled incident reports for employees, Workers’ Comp, Property, and Liability claims.
Oversaw FMLA Medical Leave, recruitment, interviews, background checks, drug screens, offer letters, onboarding, orientation, and employee performance reviews.
Supported Operations Manager and employees with Human Resources issues, particularly in performance management.
Managed payroll responsibilities, including W-2s for hourly and salary employees using Intuit & TSheets Software, and also served as Benefits Administrator.
Successfully implemented a Drug-Free Workplace and Safety Program, resulting in a 10% decrease in Workers' Compensation rates.
Human Resources Risk Management Director, City of Crystal River, Crystal River, FL
February 2020 to August 2020
Managed payroll responsibilities, including W-2s for hourly and salary employees using BS&A Software, and handled FMLA
Medical Leave.
Conducted recruitment, interviews, background checks, drug screens, issued offer letters, managed onboarding, orientation, and conducted employee performance reviews.
Acted as the city-wide liaison for worker’s compensation and liability claims.
Successfully implemented a Drug-Free Workplace and Safety Program, resulting in a 10% reduction in Workers' Compensation rates.
Senior Recruiter/Business Development Manager, FastTrack Staffing, Ocala, FL
October 2015 to February 2020
Supported employees across various HR functions including hiring, interviewing, training, suspensions, terminations, payroll, FMLA, and Medical Leave.
Achieved a 250% increase over 90-day client procurement and utilization goals for FastTrack services.
Developed, nurtured, and serviced clients in a new sales territory using networking, cold calling, advertising, and social media.
Successfully met 100% of clients' employment needs while promoting a 300% increase in the use of FastTrack services.
Fragrance Specialist and Associate/Representative, Belk/Versace, The Villages, Leesburg, Ocala, FL
2012 to 2015
Exceeded sales targets by 30% through expert product knowledge and tailored client communications, driving explosive product sales.
Utilized questioning skills to assess and fulfill customer product needs and assisted in inventory management to support store owner with stock replenishment.
Recruited by Parlux Regional Sales Manager from Belk's department store based on outstanding sales performance and strong rapport-building skills.
Personal Assistant/Receptionist, Permco’s Inc., Huntington, WV
2007 TO 2012
Established a brand known for courteous professionalism with strong interpersonal and customer advocacy skills.
Managed front office operations, demonstrating adept planning and problem-solving abilities.
Recruited by Robert Shell to join Guyan International for exceptional people management, facility management, and professional communication skills.
Recreation Director & Program Coordination, Robert Shell Juvenile Center, Barboursville, WV
2005 to 2007
Led a recreational program for up to 30 children and young adults, fostering creativity, resourcefulness, and developing
therapeutic programs to support behavioral progress and child development.
Selected by the project’s founder to construct an outdoor basketball and recreational facility from inception to completion: managed bids, arrangements, project oversight, and executed the dedication event attended by the governor of West Virginia and high-ranking officials.
Accomplishments
Successfully implemented a Drug-Free Workplace and Safety Program, resulting in a 10% reduction in Workers' Compensation rates.
Achieved and exceeded sales quotas consistently in high-end establishments, earning client trust and meeting aggressive sales targets, including under a $100 per hour target.
Known as a skilled problem solver, established a stellar reputation with previous employers and served as a trusted point of contact within a prominent community of political leaders.
Professional Assoications/Certifications
President, Lake Sumter SHRM, OSHA 10, G3 Accident Investigation, Machine Guarding and General Industry, Job Hazard Analysis for General Industry, Forklift Hazards for Construction
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