Data Entry Clerk

PETREICE GRIFFIN

Wildwood, FL ***** 352-***-**** *********@*****.***

Professional Summary

Detail-oriented Data Entry Clerk with 18+ years of customer service experience in healthcare, insurance, and administrative environments. Skilled in maintaining client records, managing documentation, and ensuring high levels of data accuracy and compliance. Adept at handling sensitive information, booking client services, and supporting internal teams through efficient data management. Proficient in CRM systems, Microsoft Office Suite, and multitasking in fast-paced remote settings.

Core Competencies

• Data Entry & Document Management

• Travel & Event Booking Systems

• CRM Software (Experienced)

• Microsoft Office Suite (Excel, Word, Outlook)

• Data Accuracy & Confidentiality

• Client File Maintenance

• Communication & Problem-Solving

• Scheduling & Cost Calculation

• Workflow Optimization

• Reservation & Itinerary Coordination

Professional Experience

License Benefit Advisor

Allstate – Northbrook, IL Apr 2025 – Present

• Entered and updated client records with accurate insurance information and service needs.

• Maintained digital files and ensured HIPAA-compliant documentation.

• Provided detailed policy information and guided clients through service changes.

• Supported clients with travel-related insurance queries and document verification.

Medicare Insurance Agent

Clearview Medicare – Wayne, PA Sep 2024 – Jan 2025

• Managed high-volume calls and ensured accurate data entry in client records.

• Provided detailed information on plan coverage, eligibility, and enrollment documents.

• Resolved client issues and updated CRM with case outcomes.

Health Insurance Advisor

TrueCoverage – Albuquerque, NM Apr 2022 – May 2024

• Ensured timely and accurate data entry of client preferences and insurance plans.

• Communicated required documentation, deadlines, and follow-ups.

• Verified information to align clients with the correct services and support.

Client Outreach Coordinator

Community Hope Outreach – Wildwood, FL Apr 2018 – Apr 2021

• Maintained organized and up-to-date files on client interactions and service referrals.

• Supported coordination of large-scale community events and travel logistics.

• Ensured data integrity in reporting and outreach analytics.

Hospice Aide

Marion County Hospice – Ocala, FL Apr 2008 – May 2018

• Documented patient care information with precision and attention to detail.

• Coordinated schedules and assisted in managing client documentation logs.

Education

Associate of Arts in Nursing

College of Central Florida – Ocala, FL

Certified Nursing Assistant (CNA)

Lake Sumter Community College – Leesburg, FL

Certifications

Health & Life Insurance License – ExamFX, Inc. (Aug 2021)

Additional Highlights

• Consistently met data quality standards and accuracy benchmarks.

• Supported travel planning by communicating document requirements and event logistics.

• Proven ability to maintain confidentiality and work under deadlines.

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