Office Manager Social Media

WORK EXPERIENCE

Office Manager / Administrator

Covenant Church United Methodist, High Point, NC

• Oversee daily administrative operations, including managing phone calls, mail, and appointment scheduling for pastoral, director and staffing services.

• Create and distribute newsletters, reports and various social media, enhancing communication within the community.

• Coordinate grant writing and submission processes, securing funding to support church initiatives and community outreach.

• Collaborate effectively in staff meetings and community planning, contributing to the overall mission of the organization. Legal Assistance / Office Manager

Whatley Law PLLC, Kernersville, NC

• Managed office operations for an elder-law firm, including client coordination for estate planning, Medicaid applications, and governmental filings.

• Served as a Notary Public, ensuring confidentiality and compliance in handling sensitive documents.

• Proficiently utilized Clio and other legal software to streamline case management and documentation processes.

Office Manager / Customer Support

Triad Water Services, Kernersville, NC

• Acted as customer service liaison, scheduling appointments and managing customer relations with accuracy and professionalism.

• Developed and maintained filing systems and contracts, enhancing operational efficiency.

SKILLS

SOFT SKILLS

EDUCATION

University of Colorado at Colorado Springs

Grant Writing Certification

Gemological Institute of America

Gemology Certification

Mable Bailey School of Merchandising

Retail Merchandising Certification

Michelle M Higgins

Detail-oriented Office Manager with over 15 years of progressive experience in administrative support and client interaction within corporate, legal and non-profit environments. Proven ability to manage daily operations efficiently while providing exceptional support to senior management and clients. Strong communication skills, adept in coordinating meetings, managing schedules, and facilitating effective office organization. ********.*******@**************.*** 336-***-**** Piedmont Triad, North Carolina, USA Document Compliance

Office Management / Admin

Communications

Grant Writing

Office Systems Operations

Microsoft, Google, Apple Admin

Email Admin

Presentations

Data Analytics / Excel / SQL

Meeting & Event Planning

Legal Software

Email Admin

Technical Writing / Editing

Financial / QuickBooks / Payroll

Marketing / PR

CRM

Conflict Resolution

Collaborative Leadership

Problem Solving

Organizational

Cultural Competence

Interpersonal Communications

Project Planning

Strategic

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