Customer Service High School
Resume:
GHRISLAINE VILLARREAL
**** * ******, ********, ** 78539
**********************@*****.***
PROFESSIONAL PROFILE
Highly motivated Medical Coder and Biller seeking an employment opportunity where my skills may be utilized. I also possess 5 years’ experience working with children and have additional education as a certified nurse assistant. I strive to be an asset to my employer and to continually advance my skills.
EDUCATION
The College of Health Care Professions McAllen, TX
Medical Coding & Billing – HIT Certificate 02/2017
New Start School McAllen, TX
Certified Nurse Assistant 11/2011
Edinburg High School Edinburg, TX
High School Diploma
SKILLS & COMPETENCIES
ICD-10
Medical Terminology
CPT Codes
Medical Insurance
Medisoft
HCPCS
Online Claim Submission
10-KEY
Microsoft Office
Medical Software
Confidentiality
Medical Billing
Customer Service
WORK HISTORY
Pharr Kids Clinic/ Mission Children’s Clinic/ University Pediatrics
Front Desk/Reception 06/2017 – Present
Assisted patients with check-in, scheduled and confirmed appointments, processed referrals, performed insurance verification, took co-pays.
Ensured work area was clean and organized.
Edinburg Vision Center Edinburg, TX
Medical Coding & Billing Extern 180 Hours (02/2017)
Performed front office duties including: scheduling and confirming appointments, insurance verifications, and attending to incoming patients.
Medical coding and billing, submit claims, and attend to denials and appeals.
Imagination Station and International Academy Edinburg, TX
Teacher Assistant 09/2011 – Present
Assist in the infant room as a caregiver, perform developmental activities, and ensure the children are in a safe environment.
Update files for the children to include daily activities and nutrition.
Teleperformance Edinburg, TX
Customer Service Representative 05/2014 – 1/2016
Answered incoming customer phone calls, technical support, interact with other phone providers, and resolve customer issues.
Kids Kollege Learning Center Edinburg, TX
Caregiver 07/ 2012- 11/2012
Assisted students with daily living activities, learning activities, and afterschool activities.
Burlington Edinburg, TX
Cashier/Fitting Room Attendant 10/2011 – 04/2012
Performed cashiering duties, attended to the fitting room, cleaned and organized store.
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