Data Entry Executive Assistant

MAHA RAFI SIDDIQUI

Administrative officer with *-year experience

Currently residing in Dubai, UAE.

******.**@*****.*** +971-**-***-****

UAE Driving License # 4523698

OBJECTIVE

To be an active & key member of the company & a part of the strategic team to lead the company towards growth & success. To utilize myself as a resource for kind of challenging jobs by upgrading my knowledge and skill from time to time.

ACADEMIC QUALIFICATION

Bachelors of Business - Bath Spa University, Ras Al-khaima, UAE. 2024 Administration

Diploma in Business - Bath Spa University, Ras Al-Khaima, 2022 Administration (Hons) UAE.

Senior secondary schooling - East Point Indian International School, 2020 Ajman, UAE.

Primary and secondary schooling - Habitat School, Ajman, UAE. 2018 SKILLS And ABILITIES

Hard skills:

Microsoft Word, Excel, Outlook, PowerPoint

Canva

Database management.

Calendar management.

Internet Applications

Proficiency with photocopiers, scanners, and projectors.

Accurate data entry.

Editing and Proofreading

Record-keeping

Business Knowledge

CRM

Soft skills:

Communication (written and verbal)

Prioritization and problem-solving

Organization and planning

Research and analysis

Attention to detail

Customer service

Phone Etiquette

Emotional Intelligence

Responsibility

Teamwork and delegation

Management and training

Flexibility and efficiency

Typing/keyboarding proficiency

Excellent data entry skills

PROFESSIONAL EXPERIENCE

Infusion Power Industries LLC – Dubai, UAE.

Executive Assistant to CEO [JUNE 2023 – MAR 2025]

• Writing and editing emails, memos, and communications.

• Maintaining accurate records.

• Keeping confidential information.

• Performing minor accounting duties.

• Organizing meetings and managing travel plans.

• Preparing visa documents, flight, and hotel bookings.

• Arranging airport pickups and hotel stays.

• Arranging lunch and dinner meetings.

• Answering phone calls professionally.

• Greeting visitors and directing them to the appropriate department.

• Managing the executive's calendar and prioritizing sensitive matters.

• Using technical tools like Microsoft Office Suite Transcore L.P. Salik-RTA – Dubai, UAE.

Data Validation Agent [SEPTEMBER 2022 – MARCH 2023]

• Transcribes source data into the required electronic format.

• Validate and input information from the images received into MIR application.

• Place all images into the right categories and achieve high accuracy.

• Process all images assigned at the start of the shift and take in more images assigned by the Team Leaders for the entire duration of their shift.

• Work well in a high pressure environment with shifting schedules

• Participate in special tasks and performs other duties as assigned.

• Maintains a filing system and protects confidential customer information. JBP Commercial Brokers, Dubai, UAE.

Sales and Channel Coordinator [AUGUST 2020 – March 2022]

• Support Team Managers to provide guidelines to the team in order to improve overall company performance.

• Guide and educate customers regarding credit cards and online banking.

• Note down customer complaints and sort out the matters by coordinating with the managers.

• Get credit cards activated by following up with the customers.

• Verification calls on recorded line in order to avoid any complains in future from the customer’s side.

• Scan and prepare hands off for the files that are daily sent to the bank for credit cards.

• Scan customer documents and prepare files.

• Data entry for keeping record of each and every customer that has been delivered a credit card and did verification regarding it as well.

• Updating MIS of activation for the company to generate incentives for the sales agents accordingly.

• Fill up details and customer documents online to run the AECB scores.

• Update case approvals and rejections for the day in MIS.

• Coordinate with bank coordinator through writing official mails to know reject reasons, AECB scores and credit card stage.

• Maintain excel sheet and generate tables by using excel formulas.

• Call customers to take their feedback regarding experience with our services.

• Call on CVs, schedule interviews with the managers for recruitment.

• Achieve agreed upon sales targets and outcomes within schedule

• Establish, develop and maintain positive business and customer relationships.

• Supply management with reports on customer needs, problems, interests SPECIAL ASSIGNMENTS

• Arranging interviews.

• Investigation on frauds in selling credit cards.

• Worked on public holidays.

• Have done huge amount of extra images to support the team. PERSONAL INFORMATION

NAME :- MAHA RAFI MUHAMMAD RAFI SIDDIQUI.

VISA STATUS :- SPONSOR VISA

PASSPORT NO. :- AW9592413

PASSPORT VALIDITY :- 09-09-25

DATE OF BIRTH :- 16-04-2000.

SEX :- FEMALE.

LANGUAGES KNOWN :- ENGLISH, URDU.

NATIONALITY :- PAKISTANI.

I HEREBY DECLARE THAT THE INFORMATION GIVEN HEREWITH IS CORRECT TO MY KNOWLEDGE AND I WILL BE RESPONSIBLE FOR ANY DISCREPANCY.

REGARDS

MAHA RAFI MUHAMMAD RAFI SIDDIQUI.

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