Customer Service Food

GAURAV CHAUHAN

935-***-**** *************@*****.***

B-33 Ekta Vihar, Kuti, Bhopura, Ghaziabad, Uttar Pradesh - 201005

PROFESSIONAL SUMMARY

Dedicated professional with over 2 years of experience in customer service, food handling, and security operations. Skilled in maintaining hygiene, managing safety protocols, and delivering excellent service in fast-paced environments. A quick learner with a strong work ethic and a team-oriented mindset.

CAREER OBJECTIVE

Seeking a responsible and growth-oriented position in the food service, BFSI, or operations sector where I can utilize my communication skills, discipline, and training to contribute to organizational success.

EDUCATION

• Intermediate (12th), Nikita Inter College – March 2022

• BFSI Course (Banking, Financial Services & Insurance) - Completed, HDFC Parivahan

• Master Diploma in Information Technology (Grade: A), HIIT Institute (Jan 2022 - Jan 2023)

• Bachelor of Arts (Ongoing), Swami Vivekanand Subharti University

PROFESSIONAL EXPERIENCE

2+ years of hands-on experience in food service and security operations, with a strong focus on customer satisfaction, safety, and teamwork.

• Team Member, Domino’s, Ghaziabad (Mar 2023 – Present)

- Prepare and serve food efficiently in a high-paced kitchen environment.

- Maintain cleanliness and hygiene standards.

- Deliver excellent customer service and assist teammates during peak hours.

• CCTV Operator, Bharat City Society, Ghaziabad (Apr 2022 – Mar 2023)

- Monitored CCTV footage to ensure safety.

- Documented incidents and coordinated with on-site security teams.

- Maintained security logs and supported smooth building operations.

CERTIFICATIONS

• BFSI Certification – HDFC Parivahan

• Hope Foundation (General Training)

TECHNICAL SKILLS

• MS Office (Word, Excel, PowerPoint)

• Basic Computer Hardware & Networking

• Internet & Email Usage

• File Management

SOFT SKILLS

• Communication

• Problem-Solving

• Critical Thinking

ACHIEVEMENTS

• Recognized for punctuality and teamwork at Domino’s

• Successfully completed BFSI Certification

• High performance in IT diploma coursework

LANGUAGES

• Hindi

• English

HOBBIES

• Acting

• Cooking

• Gardening

DECLARATION

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the details mentioned.

Place: Ghaziabad, Uttar Pradesh

Date: 27.07.2025

Signature

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