Principle Product Designer
Resume:
Miles Hillier ************@*****.***
Experienced design leader with 10+ years in UX strategy, design systems, and team mentorship. Skilled in aligning user needs with business goals, scaling design, and shaping roadmaps. Passionate about coaching designers, improving processes, and delivering results through product innovation. EXPERIENCE
Principal Product Designer — Hexure Feb 2024 - Jun 2025
● Drove $500M+ revenue opportunity by improving organizational control and deployments.
● Locked in 10–15% of the annual market through the Firm Management alone.
● Reduced quoting task redundancies by 75%, speeding up initial workflow completion.
● Created a universal design system and documentation site used across 6 product teams.
● Supported 6 product teams while collaborating closely with marketing and sales. Senior Product Designer — Progressive Leasing Sep 2020 - Feb 2024
● $35M–$45M in annual GMV growth by improving user authentication and application flows.
● Reduced applicant completion time by 67% through optimized application design.
● Restructured 3 cross-functional teams to remove bottlenecks and boost efficiency.
● Consolidated features across teams into scalable, enterprise-level consumer experiences. Senior Fractional Product Designer — Roster (Wooly) Nov 2018 - Sep 2020
● Increased brand speed to find ambassadors by 70% through improved platform workflows.
● Defined product priorities and direction for the core C-Commerce platform.
● Led brand direction and created pattern libraries to align design and development. Senior Fractional Product Designer — Rentler Jul 2017 - Nov 2018
● Reduced account creation drop-off 82% through redesigned onboarding and account flows.
● Simplified the landlord experience by streamlining listings, applications, and screenings. Product Designer — Imagine Learning Sep 2015 - May 2017
● Led a team to define reporting metrics aligned with new state education standards.
● Built and maintained admin systems to improve permissions and managed account controls. EDUCATION
Digital Media — Utah Valley University Aug 2006 - Dec 2010 BA in Computer Science with added coursework in Digital Media and Art. REFERENCES
Available on LinkedIn: https://www.linkedin.com/in/mileshillier/details/recommendations/
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