Accounts Receivable Specialist Ii

DANNELLE MILLER

Houston, Texas ***** 713-***-**** **********@*****.***

Cash Application Specialist II - Cash Application

PROFILE

● Results-focused accounts receivable professional offering over a decade of experience handling invoices, filling out cash applications, processing credit cards, providing clerical service, utilizing bank lock boxes, and reconciling accounts.

● Excel at identifying, addressing, and resolving a variety of customer / company issues regarding their accounts

● Recognize the necessity to comply with strict deadlines while remaining accurate.

● High level organizational skills instrumental to maintaining account records and creating accurate spreadsheets.

● Dynamic communication and interpersonal relation skills with continual commitment to providing outstanding customer service and exceeding employer expectations. PROFESSIONAL BACKGROUND

CASH APPLICATION SPECIALIST II, CONTRACTOR APG 11/2024 - 05/2025

● Accurately apply payments (checks, ACH, wire transfers, credit cards) to customer accounts and invoices.

● Investigate and resolve payment issues like short payments, unapplied cash, and other discrepancies.

● Reconcile customer accounts to ensure accuracy and that payments are properly applied.

● Provide daily cash reporting and assist with monthly closing processes.

● Post Merchant Services and settle credit card machine

● Maintain accurate records

● Balance batch reports with lockbox, ACH and wire postings

● Reapply funds system rejected

● Maintain accurate records of cash application transactions. PAYMENT SERVICES, Addison Grp/Lowe’s Pro Supply 05/2023-05/2024

● Post 250-300 payments daily, adjustments, refunds, and correspondence with customers. Duties include cash application, processing credit card batches, and accounts receivable.

● Responsible for the reconciliation of overpayments, misapplications, and unapplied cash transactions

● Post Billtrust and CenPos Customer transactions

● Research and process refunds and misapplication of funds ACCOUNTS RECEIVABLE CLERK, Alsco, Inc. 06/ 2015 –10/ 2022

● Successfully monitor 800+ customer accounts

● Proactively address and contact customers concerning account receivable issues and delinquent accounts to secure payments; maintain collection spreadsheets to track payments

● Accurately record and review checks, EFT, and credit card transactions before posting and updating customer payments / account information

● Daily responsibilities include processing credits, initiating collections proceedings, charging customer accounts via credit card, and creating daily aging reports

A/R SPECIALIST, RR Donnelley PTG 04/2013 – 04/2015

● Effectively processed approximately 350 invoices per month for high-profile companies

● Actively handled lockboxes and matched checks to appropriate invoices within the accounting system

● Quickly posted cash receipts and invoices to customer accounts, administered disbursements to customers through ACH or wire transfers

● Prepared vendor checks and review before mailing to guarantee accuracy

● Accounts reconciliations between the G/L and the bank by balancing receipts

● Consistently ensured Credit Memo was processed in accordance with policy BILLING A/R CLERK, Rignet / Landtel Communication 02/2012 – 02/2013

● Supervised and provided service to 75 customer accounts

● Organized and kept track of payments to prepare, print, email, and mail customers their monthly invoices

● Collaborated with a 4-member sales team and clients to confirm A/R information was precise

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CASH APPLICATION CLERK, DHL 02/2006 – 10/2012

● Successfully managed, led, and provided reports to team when required

● Performed complex data entry from source documents

● Proactively located and corrected data entry errors to decrease customer complaints

● Regular tasks included balancing A/R reports, balancing batch summary reports for verification and approval from employer, and managing refund requests and bank batches SKILLS

10-Key

Bill Trust,,CenPos,High, Radius, CashPro, Syteline Vendor Portals: FIS, Converge, Affiliate Distribution EDUCATION

Houston Community College; 2005

Relevant Coursework: Business Management, Intro to Accounting

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