Customer Service Office Assistant

Objective: Dedicated and compassionate professional seeking a rewarding Medical Office Assistant/Receptionist position to leverage my extensive customer service experience, proven organizational skills, and diverse background in healthcare and janitorial work, contributing to the efficient operation of a medical facility.

Skills:

Strong verbal and written communication skills, fostering effective interactions.

Exceptional customer service skills gained from both medical and janitorial environments.

Demonstrated ability to follow instructions from supervisors and work effectively in a team.

Work Experience:

Janitorial Staff - R.n.a Facilities Management – Ann Arbor, MI May 26th, 2023 - Current

Execute thorough cleaning and maintenance tasks to ensure facilities meet high standards of hygiene.

Collaborate with the team to manage cleaning schedules and address urgent cleaning needs promptly.

Certified Nurse Assistant C.N.A.- Home Health Care - Adrian, MI June 2011 - September 2016

Provided comprehensive care to patients including food preparation, safe handling procedures, and household cleaning.

Ensured patient privacy while assisting with various household tasks.

Arranged and provided transportation for patients to external appointments and activities.

Certified Nurse Assistant - Lynwood Manor - Adrian, MI September 2002 - March 2010

Assisted residents with daily hygiene, dressing, showering, and ambulation.

Monitored and documented vital signs, behaviors, and input/output as per medical directives.

Proficient in utilizing lifts such as Sit-to-Stand and Hoyer Lifts.

Crew Member - McDonald's - Hudson, MI October 2016 - July 2022

Contributed to food preparation and provided excellent customer service.

Maintained cleanliness of the dining area, kitchen, and restrooms, upholding sanitation standards.

Collaborated with team members to ensure customer satisfaction and uphold safety protocols.

Education:

High School Diploma - Berean Baptist Academy - Adrian, MI June 1991

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