Data Entry Assistant Manager
Resume:
Delianet Iglesias
****************@*****.*** / 407-***-****
SKILLS
Passionate and dedicated with extensive experience. Proven ability to communicate effectively with others, ensuring optimal care and satisfaction. Eager to join a dynamic team and contribute to providing platinum level care, in a supportive and compassionate environment.
EXPERIENCE
GRASSO CHIROPRACTIC, Kissimmee, FL. —
Billing & Coding / Assistant Manager
July 2023 - PRESENT
● Managing medical insurance claims.
● Investigating and resolving medical insurance disputes.
● Review patient’s insurance coverage, deductibles, coinsurance or copay amount.
● Maintained current work knowledge of CPT and ICD-10 coding principles.
● Performed quality control of data entry system to verify proper posting of claims and payments.
● Posted charges and payments.
● Supervise and manage patient flow to efficiency. GRASSO CHIROPRACTIC, Kissimmee, FL. —
Chiropractor Assistant / Referral Coordinator
July 2022 - July 2023
● Maintain patient records and ensure confidentiality.
● Conducted preliminary patient evaluation measuring weight, vital signs, medical history and other patient information.
● Provide support to medical staff by assisting with patient intake, room preparation and administrative tasks.
● Interacted with patients in a professional and compassionate manner, ensuring their comfort and satisfaction during clinical visits.
● Experienced in maintaining accurate records of all referrals.
● Initiate and complete referrals, coordinated appointments and communicate with patients.
● Ensure the patient referrals to specialists are handled efficiently and accurately.
GRASSO CHIROPRACTIC, Kissimmee, FL. —
Front Desk / Scheduling Coordinator
June 2022 - July 2022
● Welcome and greet all new and existing patients to the office.
● Coordinated all patient appointments, maintaining a full appointment calendar.
● Record and file patient information.
● Provided additional support to Spanish speaking patients and their families.
LA PETITE ACADEMY, Kissimmee, FL. —
Academy Director
May 2021 - May 2022
● Running all school operations.
● Promote the social, physical, and intellectual growth of the children and work with the staff to create a warm, inspiring environment, while keeping parents informed and engaged.
● Record and file all children's information.
● Assist with the implementation of company-provided curriculum, including coaching and communicating standards with teachers.
● Ensure the school operates in accordance with company and state licensing standards.
● Promote a positive partnership within the surrounding community.
● Recruit, select, and retain quality staff.
● Create a warm and inspiring environment for children and families. FLORIDA TECHNICAL COLLEGE, Kissimmee, FL. —
Administrative Assistant
January 2020 - April 2021
● Greeting and welcoming guests and providing them with a positive first impression of the organization.
● Directing guests and answering their questions.
● Keeping the office secure by following procedures and monitoring logbooks.
● Contributing to the team by accomplishing tasks as needed.
● Required the ability to directly communicate with sales consultants, owners and guests.
● Responsible for ensuring efficient administrative operations.
● Answering the phone, taking and passing messages, as well as providing information to callers.
● Providing administrative and clerical support.
● Preparing letters and documents.
● Scheduling appointments and maintaining appointment calendar.
● Ordering office supplies.
EDUCATION
Florida Technical College
Certified Medical Assistant Technician: October 2022 - June 2023 Bachelors in Criminal Justice:November 2024 - Currently enrolled SKILLS
● Medical Terminology
● Typing
● Communication
● Medical Office Management
● Patient Care
● Vital Signs
● Administrative support
● Leadership
● Managing operations
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