CAROLYN WILKINS
MESQUITE, TX ***** 1-214-***-**** **********@*****.***
PROFESSIONAL
SUMMARY
Experienced Administrative Assistant with a strong track record in providing comprehensive support to senior executives. Highly skilled in calendar management, travel arrangements, and optimizing executive productivity. Proven expertise in streamlining processes and delivering exceptional results. SKILLS
• Time Management
• Corporate Event Planning
• Concur System Proficiency
• Proficient Calendar Management
• Expense Reporting
• Proficiency in MS Office
• Proficient in Microsoft Outlook
• Certified Notary
• SharePoint Administration
• Office Management
WORK HISTORY
EXECUTIVE ASSISTANT 07/2024 to 04/2025
Baylor Scott & White Dallas, TX
• Maintain complex calendars for 2 VPs and 4 directors.
• Compile and distribute weekly executive meeting agendas.
• Organized in-person and virtual logistics for Employee Engagement Committee events for over 400 team members.
• Maintain the department's external mailbox.
• Coordinate business travel, hotels, and expenses. EXECUTIVE ASSISTANT 10/2022 to 07/2024
HCA Hospital Corporation of America Dallas, TX
• Assist 4 Regional CFOs, 4 Vice Presidents
• Prepare MOR (Monthly Operational Reports) binders for the CFOs, Division CFO, and SVP of Operations.
• Compile PCRG (Post Review Closing Guide) monthly for audit purposes.
• Compile and track CERs (Capital Expenditures Requests) for over 100 medical centers.
• Maintain executive calendars, travel needs, and submit expenses
• Manage 1 direct report, Administrative Assistant. PROJECT COORDINATOR-EXECUTIVE ASSISTANT 11/2014 to 02/2022 AMERICAN HEART ASSOCIATION Dallas, TX
• Maintained calendars and resolved schedule conflicts.
• Coordinate internal/external meetings and travel arrangements.
• Managed COI documentation and product development material timeline.
• Coordinated meetings for the Director of Talent Development.
• Organized logistics for all Beta product review meetings, including international and domestic travel, catering, air travel, lodging, and transportation.
SPECIAL EVENTS/HOSPITALITY COORDINATOR 01/2004 to 08/2016 TRINITY CHRISTIAN WORSHIP CENTER Mesquite, TX
• Coordinated all annual excursions, local events, and individual ministry events.
• Coordinated regular meetings to plan budgets and event programs.
• Prepare requests for proposals and negotiated contracts.
• Prepare marketing materials for social media
• Assist in creating community service children's programs. CLAIMS CLIENT MANAGER 11/2002 to 10/2014
SEARS NATIONAL CLAIMS CENTER Plano, TX
• Coordinated audits and training of local and overseas teams.
• Prepared and submitted payroll and maintained personnel records for over 20 associates
• Prepared over 75K claims monthly for over 100 Sears OEM manufacturers.
• Maintained client relationships with management, CEOs, and vendors.
• Coordinated hiring and exit interviews.
ACCOUNT MANAGER/HUMAN RESOURCES ADMINISTRATOR 08/1998 to 11/2002
STAFF MANAGEMENT Dallas, TX
• Maintained employee and client relationship issues.
• Coordinated new employee orientation, paperwork, and company policies.
• Prepared and submitted payroll for over 200 associates.
• Performed safety programs to reduce the leave of absence rate by 20%.
• Performed quarterly client meetings.
EDUCATION
Associate of Applied Science Meeting & Events Management Richland Community College, Dallas, Texas
Associate of Applied Science Marketing
Brookhaven Community College, Dallas, Texas
VOLUNTEER WORK
Volunteer at my church in the cafe. Providing exceptional customer service to the congregation.
INTERESTS
Crafting and DIY Projects
Proficient with creative mediums, like Silhouette and Canva programs, to expand
. skills and techniques.