Human Resources Generalist

Erin Marks, Administrative Support Specialist

Lebanon, 65536, Missouri, 417-***-****, ************@*******.***, https://linkedin.com/in/erin- ragland-a51b41132/

SUMMARY Dynamic Administrative Support Specialist with over 8 years of comprehensive experience in human resources and administrative duties. Proficient in payroll processing with systems like UKG and ADP, and adept in managing employee records and benefits administration. Successfully implemented a new payroll system, enhancing operational efficiency. Excellent organizational skills combined with a strong commitment to supporting team objectives and improving employee satisfaction, poised to contribute significantly to any forward-thinking organization.

WORK EXPERIENCE

06/2023 – Present Human Resource Assistant, Sign Fab, Inc Lebanon, United States Recruited and screened job applicants for various openings. Conducted new employee orientation and benefits enrollment to ensure a seamless onboarding experience.

Maintained confidential personnel and benefits files, ensuring accurate employee records.

Updated job descriptions and played a key role in performance administration.

Processed payroll in UKG and ADP, ensuring timely and accurate compensation.

Project managed the implementation of a new payroll system, enhancing operational efficiency.

Maintained OSHA logs, SDS documentation, and complied with GHS guidelines to promote workplace safety.

Assisted with the performance review process, fostering employee development.

Administered benefits enrollment, including medical/dental, prescription, life insurance, 401(k), and direct deposit.

10/2020 – 11/2022 Human Resource Coordinator, Lowe Boats Lebanon, United States Utilized Workday HRIS daily for applicant tracking, hiring, onboarding, and open enrollment.

Managed employee information systems within Workday, ensuring data integrity.

Conducted new hire orientation, prepared badges, and explained company policies and benefits.

Streamlined benefits enrollment, including medical/dental, prescription, life insurance, 401(k), and direct deposit.

09/2017 – 10/2020 Human Resource Generalist / Payroll Clerk, G3 Boats

Lebanon, United States

Maintained accurate personnel records and processed payroll to ensure compliance and efficiency.

Screened applicants, interviewed candidates, and coordinated drug screens to enhance hiring standards.

Conducted new hire orientation and clarified company policies and benefits for new employees.

Managed benefit enrollment, including medical/dental, prescription, life insurance, 401(k), direct deposit, and credit union services. Handled attendance tracking, notices, and terminations, ensuring legal compliance and effective employee management.

03/2017 – 09/2017 Sales Coordinator, G3 Boats Lebanon, United States Delivered exceptional sales and customer service to dealers, increasing client satisfaction.

Processed sales orders accurately and coordinated with Regional Sales Managers to meet client needs.

Managed inquiries, entered orders, and collaborated with other departments for efficient order processing.

03/2015 – 03/2017 Case Manager / Life Coach, MERS Goodwill, Inc. St Louis, United States Provided comprehensive case management services to TANF recipients, managing a caseload for the State of Missouri.

Facilitated individuals in achieving educational and employment goals through personalized coaching.

Conducted intake interviews, provided Job Readiness Training, and offered benefit management services.

Completed new hire paperwork and processed payroll for subsidized employees efficiently.

Conducted client assessments to identify interests for long-term employment opportunities.

12/2005 – 03/2015 Probation Officer, O.C.C.S. Inc. St Robert, United States Managed over 400 probation sentences, including special restrictions and requirements, ensuring compliance.

Conducted assessments and drug tests, providing guidance on probation- related issues.

Maintained both electronic and hardcopy filing systems for accurate record-keeping.

Optimized client payment records and submitted violations for non- compliance, promoting accountability.

08/2004 – 12/2005 Administrative Assistant, Hutson Law Firm Lebanon, United States Provided clear and concise written and verbal communications on behalf of attorneys, enhancing client relations.

Managed front office duties, including schedule management, client calls, and payment processing.

Entered new client information into the client management database, ensuring accuracy and confidentiality.

EDUCATION

2008 – 2012 Drury University

Bachelor of Arts, Criminal Justice

Springfield, United States

SKILLS Case Management Account Management

Cash Handling Recruiting and Staffing

Inventory Management Assessments & Evaluations

Scheduling Customer Satisfaction

Microsoft Office Drug Testing

Collaborative communication Problem-solving

Attentive listening Advocacy

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