Office Manager Continuous Improvement

Ashlee N. Baker

***** ******** ** ** **********, IL 60544 Cell: 630-***-**** *****.**********@*****.***

Professional Summary

Highly organized and detail-oriented professional with extensive experience in financial management, purchase order (PO) log management, vendor relations, and budget oversight. Adept at streamlining processes to improve efficiency and ensuring compliance with organizational policies. Skilled in managing financial transactions, maintaining accurate records, negotiating vendor contracts, and monitoring monthly & annual budget spend. Proven ability to lead cross-functional teams, enhance operational workflows, and deliver results in dynamic environments. A dedicated problem-solver committed to driving continuous improvement and fostering productive relationships.

Professional Experience

Office Manager

Ryder System Inc. November 2022 – February 2025 (2 Years and 3 Months) Romeoville & Bolingbrook, IL

Oversee daily office operations, ensuring productivity and efficiency across teams.

Develop and enforce office policies and procedures to enhance workflow.

Manage vendor relationships, negotiate contracts, and oversee inventory and budget.

Coordinate schedules, meetings, and travel arrangements for senior management.

Supervise and train administrative staff to ensure adherence to company policies and quality standards.

Collaborate with HR on recruitment, onboarding, and employee record maintenance.

Organize company events, foster team building, and ensure compliance with safety regulations.

Assistant Terminal Manager

Black Horse Carriers, Inc. August 2012 – November 2021 (9 Years 3 Months) Batavia, IL

Dispatched drivers and optimized routing for efficiency in mileage and time.

Managed roadside service calls and ensured smooth logistics operations.

Supervised over 40 drivers across four accounts, overseeing customer service and documentation.

Scheduled pickups with suppliers and ensured timely deliveries to Aldi warehouses.

Managed billing and payroll for multiple accounts, including Batavia Container, Optimum Nutrition, and others.

Collaborated with Penske Truck Leasing to ensure timely preventative maintenance of fleet vehicles.

Administrative Assistant

Black Horse Carriers, Inc. July 2010 – July 2011 (1 Year) Oak Creek, WI

Supported the Billing Director with daily operations, including data entry and document management.

Designed driver routes using specialized software, ensuring optimal logistics planning.

Prepared PowerPoint presentations for the Vice President and managed miscellaneous office tasks.

Worked proficiently with Microsoft Office tools for reporting and analysis.

Areas of Expertise

Logistics, Supply Chain & Dispatch Operations

Office Management

Team Supervision & Training

Process Improvement & Policy Development

Leadership & Team Collaboration

Project Management

Expense Tracking & Cost Optimization

Budget Planning and Cost Reduction

Purchase Order (PO) Management

Vendor Management & Budget Oversight

Payroll & Billing Management

Administrative Support

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