HERNDON, VA *****
*******@*****.***
AMY MIGLIARA
Strategic Communicator, Customer Experience (CX) professional and proven problem solver seeking a rewarding position with a well-respected, growing organization that would benefit from my administrative skills, written and oral communication strengths, results-driven work ethic, and over 30 years of experience in various work environments.
●Strong written and oral communication skills
●Proven success cultivating relationships with parents/students/clients/stakeholders
●Planner/Strategist/Proven Problem Solver/Meticulous Analyst
●Meticulous Editor
●Strong performer in independent or decision-making team environments
●Dynamic collaborator who has successfully supported teams of multiple industries in multiple countries and states, including serving active-duty military and families, youth ministry coordination and education both within civilian environments and on military installations, dedicated service in public education, freelancer and contractor within public relations and proofreading fields, effective leader, mentor and trainer for many various volunteer organizations.
Registrar - FOX MILL ELEMENTARY SCHOOL - Fairfax County Public Schools
JULY 2015 – AUGUST 2024
●Managed the annual enrollment of 150+ new registrations with 100% accuracy.
●Expert in Virginia Dept of Education, FCPS and Fairfax County Health Department regulations and policies.
●Developed & analyzed data from student information reports to improve school operations.
●Created & managed 650+ students’ cumulative, academic, health/immunization, special education service records.
●Entry of all student school year subject period schedules in compliance with VA Dept of Education, comprising ten or eleven period sections per student.
●Reconciled & completed all state and county audits within all FCPS standards.
●School chief communicator - wrote and delivered 100+ pieces of correspondence on behalf of the principal & vice principal.
●Independently organized & directed annual new student registration events assisting 150+ new parents with the FCPS registration process.
●Created a well-communicated, thorough, streamlined registration process for parents to easily follow & complete.
●Developed, staffed, & implemented a standard operations procedural timeline for incoming school registrar staff.
●Create yearly grading calendars for 65+ teachers & administrators to ensure prompt posting and distribution of quarterly progress reports.
●Planned and executed the yearly Veterans Day event, Month of the Military Child Spirit Week and other events and programs, earning our school a Purple Ribbon Distinction as a military friendly FCPS school.
OFFICE ASSISTANT – FOX MILL ELEMENTARY - Fairfax County Public Schools
APRIL 2014 – JUNE 2015
●Managed bi-weekly & monthly Time & Attendance program for 75+ employees with an accuracy rate over 98% processing and reporting.
●Maintained daily record of 650+ student attendance.
●Created a process to efficiently manage the recruitment & scheduling of substitute teachers to support the school’s daily instruction & coverage needs.
●Provided timely parent & student support through the development of relationships & understanding of student needs.
●Operated efficiently under a fast-paced, high-energy environment, to include managing student medical emergencies.
PREVIOUS EXPERIENCE
●1993 USO Pacific (United Services Organization) - Administrative Assistant
●1994-1996 8th Military Police Brigade, Seoul, Korea - Command Group Executive Assistant
●1997-1998 Legal Secretary
●1993-1999 Human Resources Director, Executive Assistant
●2000-2002 Freelance Contractor - Public Relations, Editor/Proofreader
●2003-2006 Government Civilian - Family Readiness Group Coordinator
●2007-2013 Government Contractor - Youth Minister
EDUCATION
OAKLAND UNIVERSITY – ROCHESTER HILLS, MICHIGAN – B.A. Public Relations and Communication Arts – DECEMBER 1993
REFERENCES
Tracey Gould – 703-***-**** – *******@**.***
Kathryn Murphy – 703-***-**** – ******.*******@*****.***
Heather Wise – 586-***-**** – *******.****@********.***
Sandy Vigan – 703-***-**** – *******@****.***