Twasa Thornton
Health Information Analyst
CONTACT
601-***-**** ******@*****.***
PROFESSIONAL SUMMARY
Experienced Health Information Analyst with over 20 years of expertise in medical records management, data analysis, and optimizing health information workflows. Skilled in leveraging technology to streamline processes, ensure compliance with healthcare regulations, and improve efficiency in both remote and on-site environments.
CORE SKILLS
Health Information Management Medical Records Analysis and Processing EHR Systems
(Epic, Cerner, or similar) HIPAA Compliance Staff Training Time Management Strong Communication Skills
EDUCATION
Holmes Community College: Associate Degree in Health Information Technology (2000 –
2002)
Murrah High School: High School Diploma (1993 – 1995)
PROFESSIONAL EXPERIENCE
Baptist Memorial Hospital – Jackson, MS Medical Records Analyst (February 2002 – Present)
•Retrieve, organize, and manage patient records.
•Prepare, scan, and index documentation into EHR systems.
•Ensure accuracy and compliance with healthcare regulations.
•Process medical release requests via secure systems.
•Collaborate with teams to maintain data integrity.
•Train staff in health information practices.
Mississippi Blood Service – Jackson, MS
Tele-recruitment (January 2014 – August 2016)
•Recruited donors for blood donations through outbound calling.
•Scheduled appointments and coordinated donor availability.
•Maintained accurate records and followed privacy protocols.
Call Center/CSR Sales – TeleTech
October 2012 – January 2013
•Provided remote support for customer service operations, taking inbound calls and assisting customers with product orders.
•Helped customers navigate Best Buy’s online platform, assisting with product search and purchase orders.
TECHNOLOGY PROFICIENCIES
Epic EHR System Document Scanning Tools Microsoft Office Suite Remote Collaboration
Tools (Zoom, Teams) Data Security Tools