Home Health Customer Service

Tabatha Isenhour

***********@*****.*** 839-***-**** Clover, SC

SUMMARY

Seasoned professional with 13 years of experience in client-facing roles, adept at addressing technical issues and managing inquiries and complaints. Skilled in providing comprehensive support and enhancing customer experiences, both remotely and in-person. Seeking to leverage expertise as a Remote Customer Service Representative. WORK EXPERIENCE

Prime Therapeutics Minneapolis, MN

Clinical Reviewer Mar 2024 - Sep 2024

• Evaluated and processed pharmacy claims with a focus on ensuring accuracy and compliance with healthcare policies.

• Leveraged Microsoft Office Suite, including macros and Teams, to enhance communication and streamline claims management within RXClaims software.

Giving Tree Child Development Center Lake Wylie, SC Daycare Worker Apr 2018 - Present

• Provide comprehensive care and engagement for toddlers through age-appropriate activities and nutritional support.

• Facilitate creative development and motor skills enhancement through interactive crafts and play. TLC Home Your Way Lake Wylie, SC

Home Health Aide Mar 2021 - Jul 2023

• Administered medication and assisted with various forms of therapy, ensuring adherence to healthcare plans.

• Provided comprehensive personal care, including assistance with feeding and daily hygiene routines, enhancing client comfort and well-being.

Perfected Healthcare Services Clover, SC

Home Health Aide/Personal Care Aide May 2018 - Mar 2021

• Provided comprehensive personal care and support to a child with special needs, encompassing therapeutic assistance, hygiene maintenance, nutritional support, and engagement in developmental activities.

• Coordinated and facilitated transportation for medical and therapeutic appointments, ensuring timely access to essential health services.

Liberty Child Development Center Rock Hill, SC

Lead Teacher Toddler Room Jun 2016 - Mar 2018

• Developed and implemented age-appropriate curriculum that enhanced cognitive and social development for toddlers.

• Managed classroom activities, ensuring a safe and engaging learning environment for a diverse group of young children.

Kids R Kids Fort Mill, SC

Infant Room Teacher Feb 2008 - 2011

• Provided comprehensive care for infants, ensuring their safety, nutrition, and developmental needs were met through attentive feedings and changings.

• Fostered a nurturing environment to support infant growth, engaging in interactive activities that promoted cognitive and social development.

TLC Home Your Way Lake Wylie, SC

Home Health Aide (HHA)

• Provided compassionate in-home care and assistance to patients at TLC Home Your Way, ensuring their comfort and safety while supporting daily living activities and promoting their independence. EDUCATION

Clover High School

High School Diploma, High School or Equivalent

Clover, SC

May 1995

CERTIFICATIONS

CPR/First Aid October 2017 to October 2019

SKILLS

Child Care • Childcare Provider • Day Care • Teacher Assistant • Early Childhood • Toddler Care • Infant Care • Autism Experience • Experience With Children • Special Needs • Babysitting • Classroom Management • Curriculum Development • Customer Service • Teaching • Troubleshooting • Documentation • Knowledge Base • Rapport Building • Prioritization

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