General Manager Inventory Control

KRISTOPHER HORTON

** ****** **, *******, ** *****

Phone: 615-***-**** Email: ************@*****.***

OBJECTIVE

Dynamic and results-driven professional with 18 years of experience in guest retention, inventory control, and sales growth. Proven track record of driving operational excellence, fostering team development, and improving bottom-line performance. Seeking to leverage expertise in operations management, team leadership, and strategic planning to contribute to the continued success of a forward-thinking company.

SKILLS & ABILITIES

Opening New Locations: 31 venues to date

Training & Development: Experienced in coaching and mentoring managers and hourly staff

Operational Efficiencies: Expertise in creating systems and streamlining processes

Cost Control: Skilled in managing costs in both high and low-volume venues

Culinary Management: 6 years of culinary experience in leadership roles

PROFESSIONAL EXPERIENCE

General Manager

Connor Group March 2024 – Present

Spearheaded the successful takeover of Everly Property in Franklin.

Increase Occupancy from 89% to 97%

Generated Revenue by increasing topline income by 57%.

Manage all Sales KPI’s and executed them by a average of 35% per month

General Manager

Topgolf March 2021 – March 2024

Spearheaded the successful opening of the full venue following COVID-19 restrictions.

Achieved a 32% increase in sales over the 2021 projections.

Promoted 8 employees to salaried managerial roles within the first year.

Managed 7 rooms, balancing sales with prepaid reservations effectively.

Provided support and training across Food & Beverage and Golf Services departments.

Director of Operations

Morph Hospitality April 2020 – March 2021

Reopened and revitalized Chauhan Ale & Masala and Tansou post-COVID restrictions.

Reformulated the Food & Beverage menu to drive sales and improve customer experience.

Redesigned online ordering systems to increase sales during the pandemic.

Oversaw all catering and large event sales, ensuring operational excellence.

Regional General Manager

Rise Brands September 2019 – March 2020

Led the opening of the two largest dual-brand locations in the company, averaging $230K in weekly gaming and beverage sales.

Managed event sales, leading a team of 1 Sales Manager and achieving $7.5M in sales within the first year.

Developed and implemented new beverage training programs across three brands.

Increased retail revenue by 13% through improved ordering procedures.

Played a key role in transitioning the company to CrunchTime and establishing financial reporting for venues.

Regional Food & Beverage Director

HRI Lodging May 2016 – August 2019

Managed operations for 8 restaurants, 6 craft cocktail bars, and 6 event spaces across full-service hotels.

Boosted retail revenue by 75%, increasing event revenue by $37.5M.

Collaborated with Directors of Sales to enhance catering sales across all hotels.

Revamped outlet menus, lowering food costs by 7%.

Supervised the successful opening of 3 new hotels and provided training for all food & beverage managers.

Regional General Manager

Bartaco May 2014 – August 2016

Oversaw 8 location openings and hiring of all regional managers.

Maintained the lowest salary turnover rate in the company.

Managed budgeting and forecasting for all locations in the region.

Promoted 14 hourly team members to management roles and 8 managers to General Managers.

Managed 5 restaurants, 3 of which ranked in the top 5 for EBITA percentage, with all locations maintaining over 45% EBITA.

General Manager

Yardhouse May 2009 – May 2014

Opened two new locations (Hallandale Beach, FL and Raleigh, NC).

Contributed to the opening of 18 locations in total.

Developed expertise in all departments, earning promotion to General Manager in 2010.

Awarded General Manager of the Year in 2011 for outstanding performance.

EDUCATION

Florida State University – Bachelor’s Degree in Accounting and Hospitality

Internship experience with Houston Restaurants and Gaylord Hotels

LEADERSHIP & COMMUNICATION

Strong communicator, with experience in public speaking, group presentations, and media interactions.

Skilled in negotiation, conflict resolution, and persuasive communication.

Proven leadership abilities in high-pressure environments, with a focus on performance evaluation, team development, and task delegation.

REFERENCES

Don Bailey Bartaco 617-***-****

Adam Greenberg Chef 860-***-****

Kyle Kennedy Colleague 513-***-****

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