Customer Service Logistics Management

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JULIO BAEZ

CONTACT customer service personnel manager forklift and frontloader operator Proven

leader in operations management, adept at driving significant customer

satisfaction improvements and team performance at New England Used Auto

Ce Parts Inc. Skilled in logistics management and staff development, I excel in

optimizing processes and resource allocation, achieving organizational goals

*******@*******.*** through strategic business analysis and a commitment to continuous

improvement.

[oe oneal

BA

PaO artic PV EN Tented WORK HISTORY

BSC Tim Poco ns May 2005 - November 2022

Paste US General Manager of Operations and Forklift Operato New England Used

+ Logistics Management Auto Parts Inc, 4220 Boston Rd Bronx Ny 10475

+ customer service and operate a forklift and a. frontload Enhanced customer

satisfaction with proactive communication, timely issue resolution, and

SO continuous process improvement initiatives.

+ Managed budgets, financial forecasts, and resource allocation to ensure

SE SE era achievement of organizational goals

aR OR ORM om RSME + Established a culture of continuous improvement by identifying opportunities

SR ROL Ce for enhancement in operations, systems, and procedures.

a aa + Developed high-performing teams through effective coaching, mentoring, and

UO as performance management strategies.

LANGUAGES EDUCATION

Spanish and English 9 Grade

mr Colegio Morgan, Domi

ican Republic

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