Human Resources Talent Management

T. Heard

TIFFANY HEARD, MSHRM, PHR, SHRM-CP

PHONE 832-***-**** · E-MAIL *******@**************.***

SUMMARY

Leader focused on people development and linking talent to create material value within an organization. I believe diverse and inclusive teammates create the strongest solutions. EMPLOYMENT

Innovative Strategy Consulting, LLC March 2022-Current President

Strategic business consultant focused on creating multiple solutions for client needs. Industries of expertise include Oil & Gas, Manufacturing, Renewable Energies and Law Firms.

• Business Management – Benchmarking, Business Valuations, Cost Studies, Equipment Analysis and Capital Budgeting

• Business Planning – Performance Management, Forecasts, Strategic Marketing Support, Facilitator, Human Resources and Management Analytics

• Accounting – Bookkeeping, Financial Reporting, Payroll Processing, Tax Compliance Ethos Energy July 2014 - March 2022

VP of Human Resources/Talent Management July 2020 - March 2022 Reporting to the CHRO and CEO, key member of Human Resources Leadership Team responsible for developing strategies and programs for talent & performance management, skill inventory, learning and development, workforce planning and analytics, succession planning, organizational design, and change management capability for all EthosEnergy.

• Led the design and development of the integrated talent management framework aligned with the business strategy.

• Developed effective succession planning strategies for talent segments, including development of career path programs appropriate for supporting and sustaining the organization’s business and talent objectives.

• Led Inclusion and Diversity initiatives globally.

• Proven capabilities as a senior leader, with a proactive, agile and inclusive leadership style needed to deliver Talent Management plans, programs and processes across the complexity and diversity of Ethos Energy. HR Director July 2014 - July 2020

HR leader partnered with multiple VPs across North America. Responsible for driving all aspects of the human resource function in accordance with the Major Maintenance business plan for EthosEnergy.

• Drives all company HR initiatives in unionized and non-unionized work environments

• Leadership development

• Rightsizing initiatives

• Organizational structure design

• HR systems development and implementation

Baker Hughes Incorporated, Houston, TX December 2006 to July 2014 Senior HR Business Partner – Drilling and Evaluation August 2013 – July 2014 Strategic global HR support for 3 VPs across 3 product lines, Drilling Services, Wireline and Service Solutions. Responsible for workforce planning, employee relations, training, recruiting and compliance programs.

• Talent management

• Drives HR metrics in alignment with business goals

• Implements recruiting and retention programs

• M&A support

• Compensation analysis

T. Heard

International HR Supervisor – Western Hemisphere HR Service Center December 2012 – August 2013 Managed a team of 15 HR professionals facilitating the onboarding, transfer, exiting and employee relations processes for all current and new international assignees for the US, Canada and Trinidad. Partnering and implementing global HR initiatives.

• Staff development

• Change management and Global project management

• Implementation of programs and new systems

• Employee relations and immigration compliance

• Performance management

• Drives partnerships with other HR functions and Operations

• Reporting and analytics

Human Resource Supervisor– Western Hemisphere HR Service Center December 2011 – December 2012 Managed a team of 7 HR professionals to support all hiring and onboarding activities for candidates. Responsible for ensuring service level agreements are met with our internal customers. Handled all policy escalations as necessary.

• Performance management and career counseling

• Provide training and mentorship to team members

• University recruitment oversight

• Managed all US Executive data actions, including onboarding US Executives Human Resource Generalist– North America HR Service Center June 2011 – December 2011 Project management role leading M&A for BJ Services into Baker Hughes from an HR Service Center perspective. Managed a team of 4 HR professionals to support the day-to-day activities of aligning BJ Services with Baker Hughes.

• Developed and delivered training to managers and employees to communicate new processes and systems

• Streamlined policies and procedures to assist with integration

• Liaison with multiple payrolls to ensure smooth conversion of the BJ Services legacy employees to BHI payroll Senior Human Resource Representative– North America HR Service Center November 2010 to June 2011 Strategic member of the Global Mobility Team, managing the on boarding, transfer, exiting and employee relations processes for all current and new international assignees for the US, Canada and Trinidad

• Serve as a global point of contact for new and current international assignees transitioning into North America roles

• Provide consultation on international assignment policy and assignment administration to current and potential international assignees

• Project manage process implementation services and the transition of international assignment administrative services to 3rd parties

• Policy and procedures review, process flow development and explanation, conversion of international assignee information

Human Resource Representative– Global Policy & Process Harmonization Team May 2009 to November 2010 Partnered with Senior Business Partners to lead organizational change by restructuring divisional policies, processes and procedures into global standardize policies, processes and procedures

• Policy and process development and delivery (including all stages from drafting policies to communicating the changes throughout the organization)

• Policy interpretation and conflict resolution

• Partnered with Manufacturing and Supply Chain to harmonize specific pay practices within a US scope Staffing Representative- Operations, Sales, & Support December 2006 to May 2009 Worked as part of a Talent Acquisition Team with 13 other recruiters. Hiring for Operations and Sales positions in a functional, volume-based, sourcing/screening process which produced approximately 1,500 hires/yr. Full lifecycle recruiter, responsible for planning, screening, interviewing, negotiating, extending offers and closing

• Participated in the complete redesign of Baker Hughes' recruiting / on boarding process

• Conducted webinars, conference calls, and meetings to train managers on the recruiting process, best practices, OFCCP compliance and behavior based interviewing techniques

• Partnered to develop and install first Affirmative Action Plans for Baker Petrolite EDUCATION

Master of Science Human Resource Management Houston Baptist University Bachelor Business Management University of Houston Clear Lake

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