Executive Assistant Administrative Support

Carol Dowling

** ****** ***** *****

Ajax, Ontario L1S 3M5

I’m a self-motivated individual, driven by my strong organizational skills and ability to adapt and foster change of my surroundings. I consider myself proactive and confident, and work efficiently with little direction. My personal passion for helping others, ability to multitask in a calm, assertive and professional manner has provided me with countless opportunities. An executive assistant who understands that the role requires a flexible nature, extroverted personality, and exemplary organizational and time-management skills. Has experience in managing confidential material and information is highly proficient in MS office and experience in managing office equipment. PROFESSIONAL SUMMARY

` Demonstrated experience with all Microsoft Office applications

Proactive with providing high quality support in an organized, professional and ethical manner

Decision-making and leadership skills used to prioritize deliverables, with minimal supervision

Ability to learn new technology quickly and adapt / foster change

Comfortable with all levels of management

High regard for client satisfaction

EMPLOYMENT HISTORY / COMPETENCIES

MAY 2018 – MAY 2022

EXECUTIVE ASSISTANT, IISAAC INC

Supports the CDO (Chief Data Officer)

To provide support for top executives by providing executive level administrative support by providing clerical support, receiving clients and visitors, arranging travel and correspondence, and scheduling meetings. May also be responsible for training and supervising lower level clerical staff. JANUARY 2018 – MAY 2018

EXECUTIVE ASSISTANT, FUTUREVAULT INC

Support the CEO (Chief Executive Officer)

Executive assistants responsible for scheduling. This may include setting up travel, meetings, speaking engagements and other appointments for the executives they are assigned to work with. In addition to making appointments, this may also involve ensuring there are no scheduling conflicts and making sure executives know where they need to be when.

EXECUTIVE ASSISTANT, GRI, (GLOBAL RISK INSTITUTE)

VOLUNTEER 2016-2017 Support the Executive-in-Residence Executive assistants involved in preparing and formatting information for internal and external distribution. This may include writing letters and memos, compiling data for reports, creating computerized presentations, editing, proofreading and other information preparation duties. Worked with other assistants in setting up a meeting room for Board meetings with breakfast and lunch.

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Worked for CIBC for 29 Years in different roles and departments Executive Assistant, CDO Office 2015 - 2016 Technology, CIBC Provide administrative support to the EVP & CDO:

Worked for CIBC

Executive Assistant, CDO Office 2015 - 2016 Technology, CIBC Worked CIBC

Executive Assistant, CDO Office 2015 - 2016 Technology, CIBC Provide administrative support to the EVP & CDO:

Collaborate within Bank wide to coordinate cross-business internal meetings, as well as coordinate external meetings with business partners, clients and financial regulators (OSFI, Bank of Canada). Ensure relative materials are coordinated in advance of audits and reviews

Process the EVP’s expenses and verify direct reports spend/expenses are compliant prior to EVP approving

Coordinate travel arrangements, preparation for board meetings, speaking engagements and presentation material

Primary contact for department technology requirements, premises and point of contact for addressing/ coordinating materials for control requests

As well as working with Procom for contractors with time sheets

Develop and disseminate communications to the department

Business Continuity and Records Retention representative

Facilitate premises (moves) for the department

Executive Assistant, Shared Services 2012 - 2015 Risk Management, CIBC

Provide administrative support to the EVP/VP:

Calendar management (meetings, events, sponsorships, internal/external events, speaking engagements, etc.) Credit Committee, RLR and ALCo meetings

Coordinate meetings with internal and external business partners, clients and regulators. Ensure relative materials are printed in advance

Process expenses and verify direct reports spend/expenses are compliant prior to EVP approving Coordinate travel arrangements, United Way events and preparation for board meetings Coordinate department Town Halls, Achievers & Years of Service recognition sessions and collaborate with other EAs regarding various cross-business internal meetings

Process on behalf of the EVP: monthly expenses, process absence requests online via PeopleSoft, track mileage for corporate vehicle, process benefit claims, manage technology requests Administrative Assistant, Shared Services 2009 – 2012 Strategic Risk Analytics, Credit Portfolio Management, Risk Management, CIBC

Provide administrative support to the Risk senior management team Executive Assistant / Office Manager 2004 – 2009 Operational Risk HRIS & PeopleSoft HR Systems

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