Clinical Research Assistant
Resume:
Demetrice Garcia
Graduate with a bachelor degree in biology and associate in biotechnology
Newark, NY 14513
*********@*****.***
Professional Summary
Resourceful and detail-oriented clinical research assistant with 13 years of experience in medical laboratory settings, including patient access and specimen processing. Proficient in electronic data capture systems, laboratory procedures, and quality control. Strong background in biology and biotechnology, with a Bachelor's degree in Biology and an Associate in Science in Biotechnology. Skilled in customer service, communication, and research and development. Possesses certifications in CPR and BLS.
Authorized to work in the US for any employer
Work Experience
Clinical Research Assistant
Rochester general hospital research institute-Rochester, NY July 2024 to Present
• Performed data entry tasks accurately and efficiently using electronic databases or spreadsheets
• Maintained accurate and up-to-date study documentation, including participant records, informed consent forms, and case report forms
• Maintained confidentiality of participant information at all times in accordance with privacy regulations
(e.g., HIPAA)
• Managed inventory levels for study-related materials such as lab kits or investigational
• Maintained effective communication with study participants, addressing any concerns or questions they may have
• Managed participant reimbursement processes, ensuring timely processing of payments according to study guidelines
• Developed strong relationships with key stakeholders such as principal investigators, physicians, nurses, and laboratory personnel
• Demonstrated proficiency in using electronic data capture (EDC) systems for data management and analysis
Patient Access Representative
Clifton Springs Hospital & Clinic-Clifton Springs, NY May 2018 to Present
• Educated patients on financial responsibilities, explaining billing processes and payment options
• Developed strong relationships with patients through effective communication and empathetic support during their healthcare journey
• Ensured compliance with HIPAA regulations when handling sensitive patient information
• Participated in training sessions to stay updated on changes in policies, procedures, and insurance guidelines
• Demonstrated strong attention to detail when verifying accuracy of demographic information during registration process
• Served as a resource person for colleagues regarding insurance verification processes or billing inquiries Research Assistant
Finger Lakes Community College-Canandaigua, NY
February 2021 to December 2023
• Collaborated with Pasadena Community College on a micro-nano technology research project with a 3-week internship
• Conducted extensive literature reviews to support research projects and identify relevant sources
• Assisted in the design, development, and implementation of research protocols and methodologies
• Collected, organized, and analyzed data using statistical software such as SPSS or Excel
• Collaborated with team members to coordinate research activities and ensure project timelines were met
• Presented research findings at conferences or meetings to share knowledge within the scientific community
• Performed laboratory tests or experiments following established protocols and safety guidelines
• Calibrated laboratory equipment regularly to maintain accurate measurements during experiments
• Troubleshooted technical issues related to equipment malfunctions during experiments
• Provided assistance in preparing presentations or posters summarizing research findings
• Contributed to the development of research proposals by conducting background research and identifying knowledge gaps
Specimen Processor/Phlebotomist
Clifton Springs Hospital & Clinic-Clifton Springs, NY March 2011 to May 2018
• Responsible for all pre-analytical preparation of blood and urine samples for hospital and reference lab analysis.
• Initiated pre-analytical QA protocols and procedures with the phlebotomy supervisor on all inbound laboratory orders. Received "on the job" training for phlebotomy.
• Collected, labeled, and prepared patient specimens for laboratory testing
• Maintained inventory of supplies and ordered new materials as needed
• Followed standard operating procedures (SOPs) to handle and dispose of hazardous materials safely
• Processed specimens according to established protocols, ensuring timely delivery of results
• Performed data entry tasks accurately and efficiently in the laboratory information system (LIS)
• Managed multiple tasks simultaneously while maintaining attention to detail and adhering to strict deadlines
• Assisted in troubleshooting technical issues related to specimen collection or processing
• Ensured compliance with regulatory guidelines such as CLIA, OSHA, and HIPAA during all laboratory activities
• Participated in continuing education programs to stay updated on new techniques and technologies in specimen handling
Education
Bachelor's degree in Biology
SUNY Empire State College - Saratoga Springs, NY
January 2022 to December 2023
Associate in Science (AS) in Biotechnology
Finger Lakes Community College - Canandaigua, NY
September 2018 to May 2021
Skills
• Epic (6 years)
• Insurance Verification (6 years)
• EMR Systems (6 years)
• Clerical Experience (10+ years)
• Hospital Experience (10+ years)
• Medical Office Experience
• Manufacturing (5 years)
• Laboratory experience (8 years)
• Spectrophotometer (3 years)
• High-Performance Liquid Chromatography
• CGMP (3 years)
• Anatomy Knowledge (10+ years)
• Patient Care (10+ years)
• Office experience (10+ years)
• Microscopy (3 years)
• Microbiology (3 years)
• Spectroscopy (3 years)
• Customer service (10+ years)
• Microsoft Office (10+ years)
• Aseptic Technique (3 years)
• GLP (3 years)
• Quality Control (10+ years)
• Calibration (3 years)
• Analysis skills (3 years)
• Laboratory Procedures (10+ years)
• Research (3 years)
• Laboratory procedures (7 years)
• Research laboratory experience (3 years)
• Communication skills (10+ years)
• Research & development (3 years)
Languages
• English - Expert
Certifications and Licenses
Specimen processing
October 2010 to Present
CPR Certification
BLS Certification
Assessments
Analyzing data — Proficient
December 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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