Banking,fraud investigator, ComplianOfficer, loan processor,PPP Loans

Christine Lewis

**** ****** *** ***** **** - Evergreen, Colorado- 80439- (C) 303-***-**** – ****************@***.*** *********.*****@***.***

Citizenship: United States of America

Professional Summary

• 42 years of extensive experience in all areas of Finance, Fraud Investigating, Fraud Analyst, Major Fraud Cases, LexisNexis, STAR, Paycheck Protection Plan (PPP) Fraud, Fraud Schemes account takeovers, identity theft, wire fraud, tokenization fraud, Compliance Officer with a Credit Union, conducted on-site branch cash audits, processed Cash Transaction Reports (CTR), Anti-Money Laundering (AML), Suspicious Activity Reports (SAR), Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Reg E and the USA Patriot Act, researched identity theft, fraud, phishing, front-line trainer for new hires, Processed Cash Over Short Report and branch audits, created Desktop Procedures Manual for inter-department education and cross training, Branch Manager, Assistant Vice President of a bank, performed loan auditing for branches, loan auditing, managed and reviewed loan documentation, commercial, construction and consumer loan applications, construction loan draws, various business types, loan programs, collateral, financial organization, earning potential, financial analysis, loan closing, funding, exception lists, applying knowledge of business systems, collections, delinquency/aging reports, auditing and legal compliance, portfolio management, loan operations, customer service and new accounts, administrated conflict resolution, conducted interviews of potential new employees, interpretation of federal agencies regulations, expert knowledge of business structures, applicable regulations, and statutes, making recommendations or decisions to approve or decline residential and business loans, evaluating credit histories to determine credit worthiness of individuals and businesses, analyzing federal tax returns and financial statements such as profit and loss statements, balance sheets and business plans to determine repayment ability for individuals and business loan applicants.

• Other Skills

o Attention to Detail

o Computer Skills

o Customer Service

o Federal Funds Processing

o Flexibility

o Influencing/Negotiating

o Integrity/Honesty

o Interpersonal Skills

o Learning

o Oral Communication

o Reading

o Reasoning

o Self-Management

o Planning and Organization

o Stress Tolerance

o Adapts to Change

o Teamwork

o Technical Competence

o Written Communication

o Personal Drive

o Results Oriented

o Problem Solving

o Collaboration and Team skills

Work Experience

U.S. Federal Government

Small Business Administration

Disaster Loan Specialist GS 12

10/2024 to Present (Currently Not Activated)

Hours per week: 40

U.S. Federal Government

Small Business Administration

Loan Specialist GS 12

FY 2023 Performance Appraisal Rating Exceeds Expectations (Level 4) Converted over from Contractor to Temp on 05/2023 to 05/2024 Hours per week: 40

Duties, Accomplishments and Related Skills

• PPP (Paycheck Protection Program) Fraud Investigator

• Viewed as a resource for the agency by processing R1, R2, R3 Paycheck Protection Program

(PPP) Forgiveness Applications

• Recognized as a Top Producer completing 566 loans from 05/01/2023 to 08/01/2023 with few or no returns

• Process various loans up to 10 million approval limits

• Leadership role in coaching, training, and mentoring others

• Proactive by assisting with oversite, guidance, advising, and assisting supervisor team members

• Reviewing team members loans before submission for further accuracy prior to decisioning

• Excellent critical thinking and problem-solving skills

• Excellent decision making, oral communication, and reasoning skills

• Pull (STAR) reports from other websites to gain knowledge on specific loans being worked

• Called upon to assist management and supervisor to resolve complex issues on special cases by completing a full review of files

Current Special Projects

• SBA Fraud Unit (PPP Fraud, Identity Theft)

• Affiliation Team

• Guarantee Purchase

• Post Payment Review (PPR)

• OIG Duplicate Loan Project

• Special Review Team for Hold Codes 41/50 Appeals

• Post Payment Reviews - Review and decision R3 Post Payment Review PPP loans

• Selected by Team Captain to assist with creating procedures for the PPR project

• Reviewed and processed R3 Hold Code 43 loans that needed to be declined due to suspected fraud

• Submitted R3 Hold Code 88 NAICS code problematic loans

• Selected to handle suspicious activity for potential/questionable loans for fraud project

• In charge of daily input for tracking and weekly reporting of the potential/questionable loans fraud spreadsheet for TEAM 3 and 13

• Fraud Files - Assists agency with vital need to consolidate collection of potential fraud files

• Member of Tax return research project

RP Pro Services Contractor for the Small Business Administration Loan Specialist Equivalent to GS 12

4/2022- 05/2023 (Converted over from Contractor to Temp 05/2023) Hours per week: 40

Duties, Accomplishments and Related Skills

• Viewed as a resource for the agency by processing R1, R2, R3 Paycheck Protection Program

(PPP) Forgiveness Applications

• Recognized as a Top Producer completing 611 loans from 01/01/2022 to 08/26/2022 with few or no returns

• Process various loans up to 10 million approval limits

• Leadership role in coaching, training, and mentoring others

• Proactive by assisting with oversite, guidance, advising, and assisting supervisor team members

• Reviewing team members loans before submission for further accuracy prior to decisioning

• Excellent critical thinking and problem-solving skills

• Excellent decision making, oral communication, and reasoning skills

• Pull (STAR) reports from other websites to gain knowledge on specific loans being worked

• Called upon to assist management and supervisor to resolve complex issues on special cases by completing a full review of files

Current Special Projects

• Special Review Team for Hold Codes 41/50 Appeals

• Post Payment Reviews - Review and decision R3 Post Payment Review PPP loans

• Selected by Team Captain to assist with creating procedures for the PPR project

• Reviewed and processed R3 Hold Code 43 loans that needed to be declined due to suspected fraud

• Submitted R3 Hold Code 88 NAICS code problematic loans

• Selected to handle suspicious activity for potential/questionable loans for fraud project

• In charge of daily input for tracking and weekly reporting of the potential/questionable loans fraud spreadsheet for TEAM 3 and 13

• Fraud Files - Assists agency with vital need to consolidate collection of potential fraud files

• Member of Tax return research project

Highlight Technologies Contractor for the Small Business Administration Loan Specialist Equivalent to GS 12

4/2021 - 4/2022

Hours per week: 40

Duties, Accomplishments and Related Skills

• Assigned to Higher Authority Reviewer (HAR) Paycheck Protection Program (PPP)

• Completed R1, R2, R3, Paycheck Protection Program (PPP) applications

• Training, mentoring, and assisting team members (training, guidance, oversite, advice)

• Review team members loans before submission for further accuracy prior to decisioning

• Exemplify leadership role in coaching, training, and advising of others

• Excellent critical thinking and problem-solving skills, advanced decision-making skills, excellent oral and written communication, accelerated problem solving, and amplified reasoning skills Evergreen Guitar Dojo

Accounting Assistant

P.O. Box 2622

Evergreen, CO.

1/2018 - 4/2021

Hours per week: 40

Duties, Accomplishments and Related Skills

• Demonstrated mastery of technical skills in Accounts receivable, Accounts payable, Processing payments, Quarterly reports, and Monthly billing

The Mortgage Company

Transaction Manager/Loan Processor Assistant

7343 S Alton Way

Centennial, CO.

1/2013 - 1/2018

Hours per week: 50

Duties, Accomplishments and Related Skills

• Order all title documents, payoffs, appraisals, verification of rent, verification of deposit, and Hazard insurance, and Master insurance

• Processed and reviewed H06 insurance for adequate coverage and accuracy

• Review title documents for accuracy and check for all necessary title documents

• Completed verification of employment and review verification of employment for accuracy Milestone Mortgage

Project Administrator

6555 Olympus Drive

Evergreen, CO.

1/2011 - 1/2013

Hours per week: 40

Duties, Accomplishments and Related Skills

• Project Administrator, order all title documents, payoffs, appraisals, verification of rent, verification of deposit, hazard insurance, master insurance and H06 insurance for adequate coverage and accuracy

• Review title documents for accuracy and check for all necessary title documents

• Ordered verification of employment and review verification of employment for accuracy Volunteer Work

The Rising Church - Praise Team, Deacon, Church Clerk Mission Arvada Homeless Ministry - Volunteer

Mission Arvada Food Bank - Volunteer

Mountain Senior Resource Center - Volunteer

Education

Credit Union Association of Colorado Compliance School Boulder, Co. Technical Degree/Certificate American Institute of Banking Denver, Co. Technical Degree/Certificate Evergreen Senior High School Evergreen, Co. High School Diploma Skills

MS Office 365, Word, Excel, PowerPoint, Outlook, MS Teams, STAR, CAFS, PPP Platform, PPR Platform, T.R.I.P., SharePoint, Compliance Expert Certificate, Certified in Loans, Bank Regulations, Loan Processor Squared Certification, A-Z Risk Management, Contingency Planning and Disaster Recovery, Bank Secrecy Act, Anti-Money Laundering, Core Skills for Building Commitments, Creating Stellar Customer Service, Training Guiding Member Conversations, IRA Training, Right To Financial Privacy Act, Third Party Relationships, Crucial Conversations, Principles of Banking, Accounting, Marketing, Consumer Lending, Commercial Lending, and Construction Lending

Awards

• January 2022 Winner for Employee of the Month at Highlight Technologies

• Two-time finalist for Employee of The Month at Highlight Technologies (2021)

• Integrity Award at Highlight Technologies (2021) Subject: Nomination for Employee of the Month - Christine Lewis Good morning, Jean

Please accept this nomination of Christine Lewis for Highlight Employee of the Month. Christine is an excellent and valued member of Team 3. She is a leader, mentor, and someone with whom I have come to depend upon. She follows instructions, is a team player, and has an outstanding work ethic.

Christine has consistently been a top producer; she understands the process and has few loan returns. In addition to leading our team in loan production and quality, Christine maintains a log for both Teams 3 and 13 for questionable fraud files, she also spends a fair amount of time training others and answering questions. I was asked to assist with another team and because of Christine and others on Team 3, I have the confidence that the processes we have in place on Team 3 will consistently run smoothly. This is because of the dedication, collaboration, and thoughtfulness of vital employees like Christine Lewis.

Christine is an exceptional employee, has a great attitude and can be depended upon to get the job done when on short deadlines.

Thank you for your consideration and please see the email below demonstrating Christine’s placement in being considered a top producer on our team for all three review levels (R1’s- R3’s). I am pleased to recap that Christine is a top producer in both quality and quantity, but she also does SO much more for our team(s)!

Mary Arch

Supervisory Loan Specialist

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