Human Resources Employee Relations

Katie Ferguson, MBA, PHR

*********@*******.***

Education

Masters of Business Administration in Entrepreneurial Thinking and Innovative Practices Bay Path University, Longmeadow, MA

Bachelor of Arts Degree in Leadership and Organizational Studies, focus on Human Resources, cum laude Bay Path University, Longmeadow, MA

Certifications

PHR Certified, HRCI

Employment

2021 – 2024, Human Resources Business Partner, Jacobs Vehicle Systems/Cummins, Bloomfield, CT

• Establish strategies with business leaders to select and retain the diverse talent required to maintain a competitive advantage

• Collaborate with business leadership to translate current and future business goals and develops initiatives and tactics to meet business objectives

• Conduct and document investigations for business organizations

• Communicate and consult on all areas of human resources including compensation, benefits, staffing, organizational development, employee relations, and performance management in alignment with common human resources strategies and processes

2019 – 2020, Human Resources Business Partner, JGS Lifecare, Longmeadow, MA

• Employee relations, engagement, communications, and appreciation events

• Administration of discipline and separations; disciplinary documentation; manager coaching

• Processing of Workers Comp cases and FMLA leaves

• Recommended new approaches, policies and procedures to effect continuous improvement in efficiency of department and services performed

• Counseled managers and supervisors regarding legal and compliance issues 2019 – 2019, Human Resources, Opus Inspection, Granby, CT

• Consulting for various HR projects, administration, employee relations 2018 – 2018, Human Resources Labor Relations Manager, MGM Springfield, Springfield, MA

• Training of supervisors and up on new industry, company policies, and employee relations in run up to location opening

• Workplace investigations

2017 – 2017, Human Resources Manager, Titeflex, Springfield, MA

• Administered various human resources plans and procedures for all company personnel for a 24-hour facility

• Followed procedures for bids and grievances for Union employees 2015 – 2017, Human Resources Generalist, Placon IM, West Springfield, MA

• Sole Human Resources staff member for 24-hour facility in new acquisition; supported Wisconsin HQ and satellite locations

• Secured training grant from the Commonwealth of Massachusetts to conduct ESL training on site for employees with a language barrier to be able to retain their employment and ensure safety, quality and productivity

• Created a comprehensive 3-year compensation plan, including wage compression, to keep in line with state minimum wage requirements and competitive forecasts

• Provided employee relations counseling to managers, supervisors and employees

• Assisted with development of department goals, objectives and systems that align with corporate mission, vision, values, strategic initiatives and annual business plans

2015 – 2015, Human Resources Administrator, Balise Motor Sales, West Springfield, MA

• Administered employee health, welfare and retirement plans company-wide, including enrollments and terminations. Benefit programs include: 401(k) retirement plan, medical, dental, short-term disability, workers' compensation, leave of absence, Flexible Spending (Section 125)

• Managed annual open enrollment period during 4th quarter of each year; arranged for distribution of materials from carriers, assisted with communicating changes to employees and arranged for on-site representation by providers

• Streamlined processing of monthly billings from insurance providers, reviewed billings for accuracy, codes and advances for payment, resolved discrepancies with carriers, payroll and the company

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