House manager

Michele Montalvo-Rivero

Boulder City, NV *****

*****************@*****.***

Professional Summary

Striving to Make a difference ...EVERYDAY !:

Authorized to work in the US for any employer

Work Experience

Business Development Manager

Homewatch caregivers-Henderson, NV

April 2025 to Present

• Developed and maintained relationships with key clients, leading to repeat business and referrals

• Implemented CRM system to streamline lead tracking process resulting in improved efficiency by XX%

• Established strong relationships with key stakeholders at partner organizations leading increased collaboration between companies

• Identified key decision-makers within target companies and developed relationships for business opportunities

•

Private In-Home Caregiver

Sayre family-Boulder City, NV

July 2024 to March 2025

• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals

• Assisted with daily activities such as bathing, dressing, grooming, and medication management

• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary

• Assisted with physical therapy exercises as directed by healthcare professionals

• Assisted with end-of-life care, offering emotional support to both clients and their families

• Informed family members about any significant changes in the client's condition or behavior In Home Caregiver

In Home Personal Care-Las Vegas, NV

August 2024 to September 2024

• Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being

• Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity In Home Caregiver

Silver star home healthcare-Las Vegas, NV

March 2024 to June 2024

• Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity

• Administered medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records

• Monitored clients' vital signs and reported any changes or concerns to healthcare professionals, contributing to early detection and intervention

• Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort

• Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces

Live-in Caregiver / Assitant / House Manager

Mary grace Iverson-Henderson, NV

August 2021 to October 2023

1. I took care of my client most of the time 7 days a week ! I helped with all personal care . I applied first aid if and when needed . Took vitals every morning and kept a daily log . I took care of entire property ! I made sure house was clean,meals were cooked and solely administered her meds ! We did her physical therapy a few times a week she was able to walk again without the help of a walker ! A beautiful friendship developed ️ Best outcome ever ! Very rewarding!

• Monitored vital signs, blood pressure, pulse rate, and blood sugar levels regularly, reporting any abnormalities promptly

• Provided transportation services for clients to medical appointments, social events, and other outings as required

• Maintained confidentiality and respected the privacy of clients and their families at all times

• Assisted in physical therapy exercises, mobility assistance, and range of motion activities as prescribed by healthcare providers

• Provided emotional support and companionship to individuals experiencing loneliness, stress, or anxiety due to health conditions or life changes

Senior Sales Representative

Verizon Authorized Retailer-Show Low, AZ

August 2021 to October 2021

• Collaborated with marketing department to develop targeted campaigns that generated XX% increase in leads

• Consistently exceeded sales targets by XX% each quarter, resulting in a total revenue increase of XX

% over the past year

• Managed the entire sales cycle from prospecting to closing deals, consistently achieving high conversion rates

• Trained new hires on company products/services as well as effective selling techniques Sales Consultant

Double diggit covers-Las Vegas, NV

October 2020 to August 2021

I advised clients who were sports betting what to bet on ! I worked for a handicapper that was amazing and my job was to sell clients our service that needed a little help winning ! And i also serviced clients throughout their time with us,giving them the winners as often as they were playing ! Kept track of how many winners they had and then would go back in and upgrade their package for different sports and better games through the season.

Residential Sales Representative

TRUGREEN LAWN & PEST CONTROL & TREE SHRUB SERVICE-Henderson, NV February 2020 to September 2020

Well my first week out in the field with Trugreen I almost tripled my quota ! And consistently doubled what was expected !

• Identified new business opportunities through market research and cold calling, leading to a XX% increase in client base

• Negotiated contracts and pricing agreements with clients, consistently achieving favorable terms while maximizing company profitability

• Provided ongoing support to customers, addressing inquiries, resolving issues promptly, and ensuring high levels of customer satisfaction

• Implemented effective prospecting techniques such as referrals and networking events that resulted in a XX% increase in lead generation

Sales Consultant

Jimmy Spats Real sports-Las Vegas, NV

January 2016 to December 2017

I pre-qualified potential players /clients . And I would make sure I would get as much info as I could prep for salesman! And then transfer the call ! And keep a running tally of who answered who did not or if the number was a bad number . Dial hundreds of numbers every day. Nanny

Louanna Andress-Las Vegas, NV

January 2000 to December 2001

• Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings

• Established open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones

• Maintained a clean and organized living space for the children by tidying up toys, preparing meals/ snacks, and completing light housekeeping tasks

• Managed schedules effectively by coordinating school drop-offs/pick-ups, extracurricular activities, playdates, appointments, etc

Preschool Lead Teacher

Merryhill School-Las Vegas, NV

January 2000 to December 2001

While I was lead teacher at merryhill I was in charge of all lesson plans for each week . I also assisted with tours of the school and my classroom with parents of potential students.

• Established positive relationships with parents through regular communication, parent-teacher conferences, and progress reports

• Participated in ongoing professional development programs related to early childhood education best practices

• Fostered a love for learning by creating an engaging classroom environment that stimulated curiosity and exploration

• Collaborated with parents to address any concerns or challenges their child may be facing in the classroom

• Organized and supervised outdoor playtime, ensuring a safe environment for physical activity and gross motor skill development

• Established routines that promoted independence in daily tasks such as handwashing, toileting, and cleaning up after activities

Education

High school or equivalent

Highland High School-Bakersfield, CA

January 1988 to December 1991

Skills

• Medication administration

• Customer service

• Organizational skills

• Business development (1 year)

• Front desk

• Customer Care (2 years)

• Phone etiquette

• Recruiting (2 years)

• Appointment scheduling

• B2B Sales (1 year)

• Social media management

• Caregiving

• Sales management

• Salesforce

• Market Research

• Leadership (5 years)

• Time management (10+ years)

• Lead generation

• Inside sales

• Cash handling

• Customer Service (3 years)

• Account management

• Personal assistant experience

• CRM software

• Shift management

• Telemarketing (3 years)

• Account Management (5 years)

• Administrative Experience (2 years)

• Upselling (3 years)

• Shift Management (3 years)

• Profit & loss

• Highly Proficient November 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ 0e39716484c2ff6cbe1f28d1dd8fc6d7eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Strategic Planning (3 years)

• Driving

• Mechanical knowledge

• Project management

• Outside sales (2 years)

• Call Center (2 years)

• B2B sales

• Customer relationship management

• Catheter care

• Sales Experience (5 years)

• Outbound sales

• Supervising experience

• Direct Sales (5 years)

• Automotive sales

• Customer Relationship Management (5 years)

• Purchasing (1 year)

• Teaching

• Sales (5 years)

• Documentation review

• Call Center ASSESSMENTS Customer Focus & Orientation (2 years)

• Microsoft Office

• Host/Hostess

• CSR (1 year)

• Project Management (1 year)

• Pricing (2 years)

• Marketing

• Hospitality

• Training & development

• POS (1 year)

• Door-to-door

• Management (2 years)

• Profit & Loss (3 years)

• Merchandising (10+ years)

• Technical support

• Budgeting

• Market research

• Inside Sales (5 years)

• Negotiation (3 years)

• Mobile applications

• Customer Support (5 years)

• Research (1 year)

• Retail sales (1 year)

• Relationship management

• Patient care

• Cleaning Experience (10+ years)

• English (10+ years)

Links

https://share.indeedassessments.com/share_to_profile Certifications and Licenses

Driver's License

CPR Certification

First Aid Certification

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