M I C H MN E L L E N A V E J A R
C O N T A C T
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WESTSIDE LEADERSHIP ACADEMY
Core 40 Diploma
IVYTECH COMMUNITY COLLEGE
GPA: 3.4 / 4.0
E D U C A T I O N
S K I L L S
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
English: Fluent
Spanish: Intermediate
L A N G U A G E S
P R O F I L E S U MMARY
Motivated and results-driven professional with 15+ years of experience in customer/ guest services. Proven ability to manage complex projects, build strong client relationships, increase operational efficiency. Recognized for strong problem-solving skills, attention to detail, and a collaborative mindset. Passionate about contributing to team success and continuously improving processes. Seeking to bring value and growth to a dynamic organization.
WORK E X P E R I E N C E
East Chicago Public Library 2024-2025
Outreach specialists
Horseshoe Casino 2022-2024
Slot Attendant
Community Healthnet 2019-2022
• Developed and implemented community engagement
strategies to promote library programs and services.
• Coordinated events, workshops, and outreach
activities to increase community participation and library utilization.
• Established partnerships with local organizations and stakeholders to foster community growth and literacy.”
• Create and manage the company’s social media.
• Handling payouts: Verifying winning tickets,
processing jackpot payouts, and making change.
• Providing information oh n slot machine operation, game rules, and casino promotions.
• Observing the slot machines for any malfunctions, such as tilts, jams, or errors.
• Perform biopsychosocial assessments for individuals presenting with acute behavioral health
symptoms,including suicidality, homicidality,
psychosis, mania, agitation, intoxication,and anxiety.
• Help with bathing, dressing, grooming, eating, and mobility assistance, such as transferring from bed to chair or using a walker.
• primary focus is on patient safety, emotional well- being, and assistance with daily living activities, rather than clinical care.
Patient care companion.