Accounts Receivable Room Clerk
Resume:
PHILIP R. KING
McKees Rocks, PA 15136
**************@*****.***
Profile: Excel in autonomous and team-oriented activities… Possess exceptional written and oral communication skills. Diplomatic and effective in negotiation… Organized and focused… Visionary… Multi-talented… Possess a natural flair for analyzing and resolving problems… Strong in planning and implementing programs… Excel under pressure
Computer Experience: Proficient in using Macs and PCS. All Microsoft programs. Proficient in Excel and various programs including Gatelink, EHS, CACTUS, VMware, Relias, PowerQueue, Eagle, Adobe, eLS, EXOS, Oracle. Proficient in various databank and accounting programs.
Accounting Experience: Credit card processing, review and resubmission of invoices Account Receivables and Payable experience. Experience in contacting customers.
New York Life, Pittsbugh, PA June 2023 - June 2025
MindLance, Pittsburgh, PA January 2023 - June 2023
File Room Clerk
•File documents correctly alphabetically and by date
•Perform research when require
•Successfully work with other departments
•Work with Iron Mountain to ensure documents are kept secure
•Secure documents in the file room
Appleone, Pittsburgh, PA July 2022 - November 2022
Linehaul Associate
•Scheduled trains loads
•Approved requests for loads
•Kept records of damaged trucks and the repair of each
Robert Half, Pittsburgh, PA April 2022 - June 2022
Accounts Receivable
•Received checks from various unions
•Divided the checks between organization and dues
•Sent appropriate paperwork back to the unions
Servicelink Inc, (part of FNF), Pittsburgh, PA March 2020 - March 2022
Closing Agent
•Updated documents to ensure customers could refinance property
•Completed titles.
•Acted as liaison between Loan company and outsource vendors
•Updated all documents using eLS and EXOS systems
•Forwarded emails to correct areas including curative, ALTA, payoffs, and Closing
•Created ALTAs
•Reached out to previous lenders to get payoff information
Robert Half, Pittsburgh, PA August 2019 - March 2020
ServiceLink, Pittsburgh, PA
Closing Agent
•Updated documents to ensure customers could refinance property
•Completed titles.
•Acted as liaison between Loan company and outsource vendores
•Updated all documents using eLS and EXOS systems
•Forwarded emails to correct areas including curative, ALTA, payoffs, and Closing
•Created ALTAs
•Reached out to previous lenders to get payoff information
Murtech, Pittsburgh, PA June 2017 - June 2019
PA Health & Wellness (Centene), Pittsburgh, PA
Provider Consultant - January 2019 - June 2019
•Answered phones; provided information to customers about health care issues, trying to solve healthcare problems, for example, facillitating authorizations for home healthcare, DME supplies, home modification; also, helped customers receive medications from pharmacies by calling pharmacies and Centene Pharmacy Department to facilitate the receipt of needed pharmaceuticals; assisted customers in finding Primary Care Physicians, specialists, dentist, and vision professionals. Also updated customer information.
•Helped answer claim questions and investigate why claims were not paid (sending claims that were questionable back for review), how much the claims paid, where the checks (if paper) were sent, and whether they were cashed.
•Completed the information needed for authorizations and sent such information over to the authorization team.
Gateway Health, Pittsburgh, PA
Provider Data Management – October 2018 – January 2019
•Updated and managed Delaware provider status, address, and specialties using Visual CACTUS so consumers had updated information and for billing purposes.
•Helped construct profiles for providers participating in Arkansas EverCare program
•Processed authorizations for home nursing agencies to ensure that the proper documents were filled out
•Escalated authorizations needed to provide proper healthcare for customers without breaking services required.
•Contacted agencies and acted as liaison with healthcare providers to ensure they understood the need for proper validation
Outbound Calls – September 2018 – October 2018
•Called patients newly enrolled in Pennsylvania Medicaid program to updat PCP information using Gatelink and PowerQueue customer databases.
•Updated information for patients already enrolled in Medicaid program.
Enrollment Specialist - March 2017 - Sept 2018
•Call members to ensure they have chosen a Primary Care Physician for their Insurance card
•Research problems concerning Medicare
•Enter information concerning pregnancy and new-borns
•Enter updated address and telephone information of members
•Successfully learned to navigate through both Gateway and Highmark registry systems.
•All other duties as needed.
TTI of USA, New York, NY 1/2016 - 4/2017
BNY Mellon, Pittsburgh, PA
Processing Assosicate
•Worked on project to ensure that all contracts were up-to-date, excuted, signed, without watermarks, and properly label.
•Ensured that all documents met guidelines provided by the government.
•Researched and find documents that completed paper trails for all agreements in order that all agreements can be followed back to the sources and all deposits are accounted for.
•Worked efficieny with IT and all the people in charge of setting up trusts with various clients.
•Created Excel charts and research information to provide answers to any problems.
•Received praise for working to solve problems.
STIVERS EMPLOYEMENT, Pittsburgh, PA 1/2014 - 9/2015
GoodwillSWPA - 5/2015 to 9/2015
Accountability Specialist
•Conduct intakes for each new resident introduced into the alternative housing program
•Make bank deposits, emailing paperwork to accounting so that checks can be cut for residents.
•Help residents to integrate back into society.
•Ensure proper payments to Criminal and Family Courts.
•Help residents get proper insurance.
•Deal with Pyramid Medical and Mercy Medical.
•Perform administrative duties as needed.
United Way of Allegheny County- PA2-1-1SW 1/2014 - 5/2015
Customer Service Rep
•Successfully handled customer requests for appointments
•Updated databank
•Followed up with customers to ensure they received the proper services they needed
•Performed administrative assistant duties as needed.
JONES LANG LASALLE, Pittsburgh, PA 2/2013 - 9/2013
Customer Service Rep.
•Provided customer services by taking phone calls from bank
associates, property managers, engineers, and outside vendors
to correct building problems in properties leased or owned by the
bank.
•Placed work orders to correct problems and followed-up with
said work orders.
•Pulled work orders from emails queues to process correctly.
•Met all goals. Provided excellent customer service.
RANSTAD SERVICES (TODAYS OFFICE), Pittsburgh, PA 2011-2013
Customer Service Rep - Jones Lang LaSalle
2012-2013
Customer Service Rep - Towers Watson
2011-2012
•At Towers Watson, processed insurance applications.
KFORCE, Pittsburgh, PA 2010 – 2011
Accounts Payable/Customer Service - EDMC Corp.
2010 – 2011
•Successfully used Lawson and ImageNow to index invoices,
track invoices and payments.
•Provided excellent customer service to schools and vendors to
insure invoices were paid in a timely manner.
•Acted as liaison among schools, vendors, and buyers to solve
any problems.
BLIND & VISION REHABILITATION SERVICES OF PITTSBURGH, 2000
– 2010
Account Clerk 3, 2008 – 2010
•Billed weekly throught Pennsylvania’s PROMISe system.
•Entered accounts receivable and payable into MAS 90.
Administrative Assistant, 2000 – 2008
•Completed budgets for county and agency, ordered supplies,
kept records of all payments to consumers, entered data in
various data bases including Allegheny County’s eCAPS system,
translated data for scanning into Braille, interacted with
consumers, acted as liaison between vocational department and
other departments within the agency, and performed various
administrative and secretarial tasks.
MANPOWER, Pittsburgh, PA, 2000
Administrative Assistant
•Tested candidates applying for employment at Bell Atlantic
•Performed executive secretarial duties for Westin William Penn
Hotel
•Worked as administrative assistant for Mercy Behavioral Health
Human Resources Department.
COMPREHENSIVE LOGISTICS, Weirton, WV, 1999 – 2000
Dispatcher
•Scheduled trucks for Weirton Steel. Communicated with sales,
carriers, and mill personnel.
LEGAL MANAGEMENT, Pittsburgh, PA 1998 – 1999
Paralegal Assistant
•Organized, indexed, and coded documents. Reviewed legal
documents.
CENTRAL PIEDMONT COMMUNITY COLLEGE, ADULT HIGH SCHOOL,
Charlotte, NC, 1997 – 1998
Instructor
•Developed lesson plans. Assisted students in personal,
educational, and professional directions.
YORK TECHNICAL COLLEGE, Rock Hill, SC, 1996 – 1998
Instructor
•Instructed college students in English writing, grammar, and
literature.
DUKE POWER, Charlotte, NC, 1997
Independent Technical Writer/Instructional Designer/Developer
•Wrote storyboards for training systems for nuclear power plant.
Authored training CBT’s.
CP RESUMES, Charlotte, NC, 1996 – 1997
Technical/Resume Writer
•Wrote and develped custom resumes to assist customers in
gaining better employment.
FAMOUS FOOTWEAR, Charlotte, NC, 1995 – 1996
Assistant Manager
•Successfully managed sales employees, assisted in laying out
stock, opened and closed store
PENN-OHIO COLLEGE, Youngstown, OH, 1987 – 1995
Instructor
•Developed English and History programs for entire school.
EDUCATION: YOUNGSTOWN STATE UNIVERSITY, Youngstown, OH
Masters of Arts in English, June 1994
YOUNGSTOWN STATE UNIVERSITY, Youngstown, OH
Bachelor of Arts in History, June 1984
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