Supply Chain Order Fulfillment
Resume:
Shermila Box
Supply Chain Manager Profile
***********@*****.*** • 863-***-****
LinkedIn • Winterhaven, FL, 33880
Seasoned and resourceful Order Fulfillment Supervisor with extensive experience in enhancing warehouse operations, implementing Lean Manufacturing principles, and improving delivery metrics. Adept at employing EDI systems for inventory management and analyzing consumer consumption patterns, ensuring efficient resource allocation and cost reduction. Champion safety management, fostering a workplace culture committed to safety and compliance. Proven leadership in boosting OTIF delivery performance and streamlining supply chain processes. Possess strong managerial skills, evidenced by the successful implementation of live receiving cells and strategic financial oversight, resulting in sustained business growth and operational efficiencies. Committed to continuous improvement and quality management, team development, and compliance with industry regulations. Seeking a supply chain manager role to optimize end-to-end supply chain operations, drive cost reduction, and enhance efficiency.
Areas of Expertise
● Supply Chain Management
● Team Leadership
● Continuous Improvement
Methodologies
● Electronic Data Interchange (EDI)
● Warehouse Operations
● Inventory Control
● Lean Manufacturing
● Maintenance Programs
● Quality Management Systems
● Financial Management & Budgeting
● Safety Management & Compliance
● Employee Training & Development
Professional Experience
Peavey Industries, London, ON
Order Fulfillment Supervisor
2022 — Present
Direct order fulfillment operations to ensure precise and prompt product delivery to customers. Employ Electronic Data Interchange (EDI) systems to track inventory movement and analyze consumer consumption patterns. Develop and administer budgets focused on cost containment and reduction. Prioritize safety management in all aspects of daily operations, reinforcing a culture of workplace safety and compliance.
● Elevated "On Time In Full" (OTIF) delivery metric from 39% to an impressive 95%, demonstrating significant improvement in order fulfillment accuracy and efficiency.
● Enhanced pick demand efficiency and streamline warehouse processes through the application of Lean Manufacturing principles, resulting in a 40% improvement.
● Supervised and managed a team of over 100 employees, successfully developing and appointing Team Leads to enhance team structure.
Peavey Industries, London, ON
ACE Canada Supervisor
2021 — 2022
Directed the ACE team to enhance supply chain efficiency by implementing quality management systems and continuous improvement methodologies. Streamlined policy and procedural documentation, emphasizing Failure Mode and Effects Analysis
(FMEA) and 8D Problem Solving techniques. Oversaw the accurate processing of Bills of Materials (BOMs), packing slips, and invoices, upholding stringent compliance with industry quality standards. Coordinated cross-departmental collaboration to maintain inventory accuracy and optimize operational workflows. Facilitated training and development of team members to foster a culture of excellence and accountability within the supply chain operations.
● Elevated On-Time In-Full (OTIF) delivery metrics from 37% to 97%, significantly enhancing customer satisfaction and supply chain reliability.
● Managed 40 employees, demonstrating good interpersonal and leadership skills. Peavey Industries, London, ON
DC Inventory Supervisor
2020 — 2021
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Ensured precise inventory levels and accurate location tracking within the distribution center, leveraging problem-solving methodologies for optimal stock management. Developed and executed operational strategies to enhance distribution center efficiency and material throughput. Performed comprehensive internal audits, fostering an environment of continuous improvement and adherence to quality assurance standards. Coordinated inventory control processes, streamlined order fulfillment operations, and maintained compliance with company policies and regulations.
● Reduced inventory loss to 10% through meticulous oversight and corrective action plans.
● Minimized damaged inventory, significantly lowering operational costs and waste. Peavey Industries, London, ON
Receiving Lead
2019 — 2020
Directed receiving operations, prioritizing safety management and ensuring compliance with occupational health standards. Trained warehouse personnel in Lean Manufacturing and quality management processes to enhance productivity and reduce waste. Devised and implemented process improvements that streamlined operational efficiency and supported strategic decision making. Coordinated cross-functional teams to optimize supply chain workflows and maintain inventory accuracy.
● Implemented live receiving cells, enabling real-time product receipt upon delivery, significantly improving the efficiency of the receiving process.
● Fostered a culture of continuous improvement by leading kaizen initiatives and process optimization workshops. BoxElliott Concrete Design, London, ON
Accounts Manager & Owner
2013 — 2019
Administered financial oversight by managing budgets, processing invoices, and generating financial reports to identify and achieve cost savings. Fostered strong customer relationships, ensuring satisfaction and repeat business through exceptional service and support. Developed and implemented strategies for operational efficiency, including streamlining accounting processes and enhancing vendor negotiations. Led the construction crew. Maintained comprehensive records and compliance with financial regulations.
● Secured lucrative city contracts, expanding business reach and revenue. Additional Experience
Accounts Manager & Owner, Allstar Concrete, London, ON Quality Assurance Coordinator, Remington Medical Inc., Alpharetta, GA Training Manager, Country Cupboard, Dahlonega, GA
Education & Professional Trainings
Supply Chain and Logistics Management
Trios College, London, ON
Trios College
Freight Forwarding (CIFFA), London
Technology and Communication
Fanshaw College, London, ON
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