Program Manager Quality Assurance
Resume:
Marion Dodd
********@*****.***
EXECUTIVE PROFILE
Results-driven leader with more than 25 years’ experience in logistics and project management in the private sector, military, and government contracting. Adept at leading multidisciplinary teams in planning and executing complex and dynamic sustainment and maintenance projects involving high-value assets critical to national security objectives. Proven ability to manage inventories and high-level budgets. Demonstrated capacity for providing exemplary customer service and engaging with diverse groups. While serving in the US Navy, gathered experience in quality assurance, supply operations, logistics, and training. Competent and dependable professional with proven administrative, problem-solving, and organizational skills. Enforced team work and gained experience in inventory and property management systems.
Active SECRET Clearance
EXPERIENCE
Project and Operations Manager/DPM, CACI June2021 – February 2025
Military Sealift Command World-Wide Logistics Support (MSC-WLSS)
Project/Operations and Deputy Program Manager assisting the Program Manager to oversee a $24.4M+/year program supporting the current Military Sealift Command (MSC) World-Wide Logistics Support (WLSS) Team. Oversees 17 Task Leads with and, overall direct report count of 126 analysts supporting MSC ship availabilities, maintenance, sustainment, and readiness support event. CACI is the prime contractor with small business subcontractor support. Directs identifying, assessing, planning, integration, integrated logistics support, and documentation of complex systems and validation of ships’ maintenance programs. Task areas include Weapons/Ordnance, Ship Life Cycle, Combat Logistics Force, Materia Handling Equipment, and Logistics Data Management to include CMLS, MBPS, SQL, and Tableau. Tracks and monitors team performance and task completion, and enforces Team work. Provides Standard Operating Procedures (SOPs) to teams on various task areas. Conducts quarterly team evaluations and oversees initial and continuous training. Develops integrated logistics processes and products to support assessment, repair, and upgrade of complex systems. Manages reconciliation of inventory discrepancies and maintenance of gain/loss and survey records. Maintains, updates, and distributes standard operating procedures (SOPs) for all task areas. Participates in monthly program review meetings with executive leadership. Compiles data from all task leads for contract reporting and all deliverables to include Monthly status reports (MSRs), logistics and equipment tracking reports, and trip reports.
Oversees the validation of ships system configuration and provides self-sufficiency maintenance training. Leverage Navy Material Maintenance Management (3M) applications and other software to manage shipboard assessment programs and documents equipment discrepancies. Uses CACI standardized processes and procedures to provide standardization, automation, security, and optimization to improve accuracy, efficiency, performance, and accountability for MSC.
Deputy Program Manager, CACI August 2018 – June 2021
Mid-Atlantic Regional Maintenance Center (MARMC)
Lead team of 22 FTEs conducting Total Ships Readiness Ship Assessments (TSRAs) and Continuous Maintenance Availabilities (CMAVs) in support of the Mid-Atlantic Regional Maintenance Center (MARMC) and Forward Deployed Regional Maintenance Center (FDRMC). Assisted in internal and external logistics coordination of projects and diligently lead her team in all aspects of various TSRA events. Utilized various Supply Software and Navy 3M programs to assist ship assessment programs supporting MARMC and FDRMC. Employed 3M system software to include VSB, OARS, CDMD-OA, AWN, SMART, OMMS-NG, R-Supply, TAAS, and PSMSMIS, validating and researching various shipboard equipment during all phases of TSRA visits.
Directed documentation of equipment discrepancies of HM&E and C5 systems for uploading onto shipboard CSMP and to optimize equipment and system readiness throughout their service life continuously. Monitored research and availability of repair parts, parts acquisition, ordering, and research conforming to Navy 3M regulations. Certified in Configuration Data Management Database – Open Architecture (CDMD-OA) for validations. Oversaw utilization of CDMD-OA for configuration data to support system/equipment adds, changes, and deletes, and submission of feedback reports. Overlooked maintenance of inventory databases for material stocked in shore-based warehouses and ship storerooms via CLF Module.
Logistics Analyst, CACI April 2011 - August 2018
Mid-Atlantic Regional Maintenance Center (MARMC)
As Logistics Analyst, responsible for analyzing and evaluating maintenance changes generated in support of MARMC Total Ship Readiness Assessments (TSRAs) using government created Databases to account for configuration changes, provided technical documents, and conducted research to assist subject matter experts (SMEs) in identifying parts and shipboard configuration, utilizing the following systems: Coordinated shipboard allowance list (COSAL), CDMD-OA, FED-LOG, and the Navy Logistics Library to generate return on investment including cost avoidance metrics and projected reductions for future corrective maintenance. Conducted frequent HM&E equipment failure analyses for Navy Surface Ships, covering maintenance and repair actions taken in a 3-year time frame, in preparation for NAVSEA Maintenance Effectiveness Reviews. Carried out responsibilities for preparing 2-Kilos from Material Action Forms (MAFs) provided by MARMC Technicians from inspections of shipboard equipment/systems. Provided logistics support to ships conducting CMAV, C5RA, BMDRA, and TSRA assessment visits. Provided parts research information and reports to Assessment Directors and MARMC Leadership. Responsible for utilizing SMART, FAST, VSB, CDMD-OA, FEDLOG, OARS, GDAPL, HAYSTACK, PMS VIEWER, and MRC-to-Hull programs, as well as other applicable program resources. RCM Backfit certified. Provided feedback reports to NAVSEA and SURFMEP regarding PMS and procedural errors. Provided technical support to shipboard personnel and MARMC technicians regarding system, equipment, and parts operation and availability.
Financial Specialist, US NAVY February 2008 – January 2011
Navy Cargo Handling Battalion 1
Led a 5-perso team supporting 480 personnel responsible for providing logistical and transportation support to military operations worldwide. Provided programmatic direction and technical guidance. Oversaw team performance and ensured the timely completion of all assigned tasks. Managed a $2,8M budget. Identified resource requirements for executive leadership vision and strategy.
Coordinated shipping and receiving for nine departments. Performed inventory and financial management functions. Managed cradle-to-grave procurement, development, support, fielding, and disposal of assigned systems.
Maintained financial accounts and records using the Navy Aviation Logistics Command Management Information System. Served as Defense Travel Systems Administrator, managing a $1.8 M travel budget for 285 personnel. Maintained 106 personnel records, tracking individual training, qualifications, and education. Managed over 900 operational funding requests worth approximately $14.4 M in support of the Afghan National Army and Afghan National Police, working in a dynamic setting and under austere and hazardous conditions.
Purchasing Officer, US NAVY January 2006 – Februar2008
Navy Operational Support Center Fort Worth
Supervised a four-person team supporting 6 commands and 380 personnel. Provided technical guidance and program direction. Managed team performance and ensured completion of all assigned tasks in a timely manner. Conducted Inventory Management to ensure all parts are properly stowed and labeled.
Administered a $3.5 M budget. Procured, received, stored, and issued material and repair components. Orchestrated cradle-to-grave procurement, development, fielding, and disposal of assigned systems. Developed, implemented, and evaluated organizational logistics policies, procedures, and regulations. Established resource requirements to meet senior leadership goals and objectives.
Reviewed all assigned accounts to ensure individual transactions had proper supporting documentation and validated account balances to reflect approved budget actions.
Served as single government purchase card holder for Naval Air Station Join Reserve Base Fort Worth.
Aviation Storekeeper, US NAVY January 2002 – January 2006
Aviation Support Division (ASD), Belle Chase, LA
As Aviation Storekeeper, was responsible for expediting critical outstanding requisitions for four tenant squadrons and Aircraft Intermediate Maintenance Detachment. Conducted wall-t0-wall inventory. Re-organized and inventoried over 1500 line-items resulting in a 25% reduction of maintenance discrepancies. Performed inventory and financial management functions utilizing computer financial accounting and database systems, to include DOD Standard Accounting and Reporting Systems (STARS), Micro-Shipboard Non-Tactical Automated Data Processing System (MICROSNAP), Web-Standard Automated Logistics Tool Set (SALTS), and R-SUPPLY. Determined supply status of actual and anticipated critical requirements and high priority requisitions. Acted as liaison for VFA-204’s Stricken Aircraft Reclamation and Disposal Program. Maintained 100% accountability of repairable components turned-in for reclamation or salvage.
New York Marriott Hotel August 1994 – May 2000
Front Office Supervisor, New York, NY
Oversaw front desk staff and ensured exceptional customer service. Managed reservations, check-ins, and check-outs. Ensured excellent communication with hotel guests and worked well under pressure. Provided monthly reports to upper leadership, and endured all money and credit card payments collected by front desk agents matched reservation budgets. Oversaw the work of front desk staff, ensuring they provide exceptional customer service to guests.
Munich Marriott Hotel August 1990 – July 1994
Front Office Manager, Munich, Germany
As Front Office Manager, supervised front desk staff, coordinated guest services, and ensured smooth daily operations.. Acted as the first point of contact for visitors, ensuring a welcoming and professional environment. Oversaw the front desk team to ensure seamless check-in/check-out processes, managed guest inquiries, and maintained service excellence. Handled guest inquiries, complaints, and special requests professionally. Trained and mentored front desk employees for optimal performance. Coordinated tasks with housekeeping, maintenance, catering, and concierge.
EDUCATION
Keller Graduate School of Management
Master of Project Management (MPM) 2017
Averett University
Master of Business Administration (MBA) 2015
Northwood University
Bachelor of Business Administration 2011
Reliability Centered Maintenance – RCM Level I 2018
Professional Certifications
Project Management Professional (PMP) 2019
References and Referral Letters Available Upon Request
Contact this candidate