Medical Assistant Sales Agent

NORA WHITTINGHILL MURPHY

Hudson Florida Phone: 727-***-**** Email: *****************@*****.***

PROFESSIONAL SUMMARY

Dynamic and results-driven professional with extensive experience in insurance sales, specializing in Medicare Advantage plans. Proven track record of exceeding sales quotas, building strong client relationships, and training successful sales teams. Strong communicator and public speaker, adept at managing both inbound and outbound calls in fast-paced environments. Passionate about health insurance and dedicated to helping others succeed.

PROFESSIONAL EXPERIENCE

Health Plan One Remote Sales Agent June 2003 – February 2025

Sold Medicare Advantage Prescription Drug (MAPD) plans through inbound and outbound calls, consistently exceeding sales quotas.

Utilized Salesforce, Landscape, Ascend, and other software to manage leads and track performance.

Recognized by supervisors for exceptional customer rapport and ability to build lasting relationships over the phone.

Laid off and encouraged to re-apply for the Annual Enrollment Period (AEP). Freedom Healthcare/Optimum- Spring Hill, FL Sales Agent & Presenter July 2007 – February 2010

Conducted Medicare Advantage plan presentations at luncheons across Pasco, Hernando, and Citrus Counties.

Marketed Medicare Advantage plans to large groups (up to 300 attendees), demonstrating deep knowledge of local insurance options.

One of the top-performing sales agents in the office; Consistently meeting or exceeding sales goals.

Organized and scheduled luncheons at various restaurants and mentored new agents. Universal Healthcare – Spring Hill, FL Sales Agent & Presenter January 2005 – April 2007

Specialist in marketing Medicare Masterpiece Advantage plans at daily luncheons across multiple counties.

Demonstrated comprehensive knowledge of Medicare products, Part D, and the Lock-in rules.

Trained new agents in sales techniques, office procedures, and seminar presentations.

Developed the ability to close deals in time-sensitive environments while maintaining exceptional client relationships.

Pasco Cardiology – Hudson & New Port Richey, FL Medical Assistant August 2002 – March 2003

Managed Coumadin Clinic, scheduling patients and providing education on medication, diet, and drug interactions.

Worked directly with doctors to monitor and adjust patient medication dosages.

Maintained patient records, managed inventories, and processed billing for the clinic.

Assisted in cardiac rehabilitation, supporting patients through exercise and vital sign monitoring.

Diamond P Productions – Clearwater, FL Sales & Marketing Representative January 1999 – January 2001

Developed client relationships with large corporate accounts such as Eckerd and advertising agencies.

Designed marketing materials, including a corporate brochure, to support sales efforts.

Attracted high-profile clients in sports, commercials, and infomercials. Wexler Video – Burbank, CA Sales/Rental Engineer September 1995 – November 1998

Managed sales and rental of production and post-production equipment to studios and TV shows.

Led high-volume sales efforts, generating over $100,000 in revenue monthly by the third month.

Developed strong relationships with TV production teams for shows like Real World, COPS, and Judge Judy.

EDUCATION & CERTIFICATIONS

Florida Insurance License – Life, Health & Annuities Issued: [Year]

St. Petersburg College – St. Petersburg, FL Attended Fall 2001

Hartnell Junior College – Monterey, CA 1981 – 1982

Don Martin School of Radio & Television Sciences – Hollywood, CA 1974 – 1975 PROFESSIONAL ASSOCIATIONS

Former VP, Tampa International Television/Video Association (ITVA)

Former Board Member, Tampa Advertising Federation

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